ereen

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  • Forum: Fixing WordPress
    In reply to: Our site has no Administrator
    Thread Starter ereen

    (@ereen)

    9 years, 11 months ago

    No, I don’t believe it is a WordPress error. It’s in Parallels Panel but refers to access to WordPress. It’s very problematic because right now we can’t update the WordPress version. We would also like to install the staging plug-in but need to get the permissions sorted out first. Thank you.

    Forum: Fixing WordPress
    In reply to: Our site has no Administrator
    Thread Starter ereen

    (@ereen)

    9 years, 11 months ago

    Thank you for responding James. My host uses parallels panel. I have managed to find a password for the Owner of the site and logged into Parallels panel but can’t find a link to phpMyAdmin or a file by that name. Unfortunately being logged in as Owner doesn’t solve the problem. The owner has all permissions except to WordPress because it says “Access is denied because some settings are not configured.” Any idea where I go from here? Thanks.

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