If you are not using Multisite, access your database via phpMyAdmin (most hosting providers offer this in their control panel), go to the wp_users table and find the row for your user_login . Note the ID of this row. Now, go to the wp_usermeta table and find the wp_capabilities row for your user_id . Set the value of this row to:
a:1:{s:13:"administrator";b:1;}
You’ll find phpMyAdmin in your hosting account’s control panel.
Thread Starter
ereen
(@ereen)
Thank you for responding James. My host uses parallels panel. I have managed to find a password for the Owner of the site and logged into Parallels panel but can’t find a link to phpMyAdmin or a file by that name. Unfortunately being logged in as Owner doesn’t solve the problem. The owner has all permissions except to WordPress because it says “Access is denied because some settings are not configured.” Any idea where I go from here? Thanks.
That’s not a WordPress error I recognize. Where are you seeing it?
Thread Starter
ereen
(@ereen)
No, I don’t believe it is a WordPress error. It’s in Parallels Panel but refers to access to WordPress. It’s very problematic because right now we can’t update the WordPress version. We would also like to install the staging plug-in but need to get the permissions sorted out first. Thank you.
Ok, I highly recommend getting that sorted out first, being able to manage the hosting account that your WordPress installation is under is *far* more important than being able to manage WordPress.
Once you have that sorted out, you’ll able to fix your access on the WordPress installation as mentioned earlier.
You’ll have to contact your hosting provider to sort all of that out.
