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  • Thread Starter elistry2

    (@elistry2)

    Hi again, keeping with the first question. You stated that feature would be available until the end of the subscription period. Is there a way to stop that? Let’s say that after two days of the service someone cancels, so they have only used the service for a short time and no longer want it. Is there a way to halt the remainder of the service and issue a refund?

    Thread Starter elistry2

    (@elistry2)

    Thank you I just wanted to clarify so I can add it to my TOS.

    However I am having another issue, whenever I try to make a subscription I get to the check out page to enter the information however when I hit continue to payment I receive an internal server error message. To pinpoint the problem I deactivated the subscription plugin and it worked, after reactivating the problem reoccurred.

    Any thoughts as to the cause?

    Quick question, when someone cancels a subscription will they have access to the features until the period is up or will the cancellation end all features immediately. That is if the cancel in the middle of the month will they continue to have access until month end?

Viewing 3 replies - 1 through 3 (of 3 total)