Thread Starter
dtiren
(@dtiren)
Hi Loes,
Thanks for the reaction. I did contact Sendcloud Support around the time I made this new post. The next day, Thursday 27th of february I received a reaction from Nick that she could not reproduce this problem in my webshop, with a screenshot of her desktop. https://panel.sendcloud.sc/#/support/ticket/501039
Her desktop has a much higher resolution than mine and higher than my customers. This means that older people with older screens with lower resolutions can apparently not select the select button and stop buying.
My resolution now is 1920×1080 and the screenshots of my customer and I have made can be viewed here: https://drive.google.com/open?id=1TXpRj2hkRiSX03TV3jhzTMgULbR9CvPs