Andrew DS a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Add order note, on order details page, not working@jlugros Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it inside a Code block in your next reply.
Forum: Plugins
In reply to: [WooCommerce] Blog posting via email@thompsonaire This doesn’t seem related to WooCommerce. Note that this feature only allows you to publish posts, not pages or WooCommerce products.
Please refer to https://wordpress.com/support/post-by-email/ for more information.
If you’re having further trouble, please post a new message in https://wordpress.org/support/forum/how-to-and-troubleshooting/
Forum: Plugins
In reply to: [WooCommerce] Site is Locked Up with WC@chadkelley14 Unfortunately, I’m unable to access the site https://staging12.chefmadehome.com/.
When nothing is clickable this sounds like a JavaScript issue.
Can you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Meanwhile, we suggest following these steps to eliminate a conflict between WooCommerce and your plugins and theme:
- Temporarily switch your theme to Storefront.
- Disable all plugins except for WooCommerce.
- Repeat the action that is causing the issue.
If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of how to conduct a conflict test here.
Before you begin:
Please ensure that you have a reliable backup of your entire site and database. Most hosting companies provide this as part of their subscription, but you may also consider using a service like Jetpack. Having a backup gives you peace of mind knowing that you can restore your site if anything goes wrong.
Additionally, I recommend installing a plugin called Health Check & Troubleshooting. This plugin, developed by the WordPress community, allows you to disable plugins and switch themes without affecting your current site visitors.
Forum: Plugins
In reply to: [WooCommerce] Add Aria-Label to WooCommerce Button@ipanasian Can you please clarify what these buttons are for and why they don’t have a label, and why they aren’t visible at all?
Please also share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof The last error indicates that the Action Scheduler may be timing out due to some pending actions. Can you please check WooCommerce > System Status > Scheduled Actions if there is anything pending/overdue that can be triggered manually?
In your system report, I also just noticed these:
- PHP Time Limit: 30
- PHP Max Input Vars: 1000
These are pretty low and could be contributing to the timeouts. Can you please reach out to your host and ask if these can be increased to:
- PHP Time Limit: 600
- PHP Max Input Vars: 6000
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof Please only share the most recent fatal error entries. Possibly 1-3 relevant ones that we can check on.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof Can you share your fatal error log as per https://woocommerce.com/document/finding-php-error-logs/#woocommerce-fatal-errors-log ?
Forum: Plugins
In reply to: [WooCommerce] Ready for Pickup not available@abs2020 The email template seems to come from a location that I’m not familiar with:
/vendor/godaddy/mwc-core/templates/woocommerce/emails/ready-for-pickup.php
Can you please reach out to Godaddy support and ask for some guidance on this folder and how it affects WooCommerce?
That being said, I would suggest that you install the WooCommerce Custom Order Status plugin to allow you to have a “Ready for Pickup” order status in your store.
- This reply was modified 2 years, 11 months ago by Andrew DS a11n.
Forum: Plugins
In reply to: [WooCommerce] Sidecart randomly blank white@browmaniac Elementor Pro version 3.14.0 should already have been released. Kindly update to this version to fix the issue affecting your cart. Thank you!
@captainlee321 When I checked https://toplinefishingtackle.com/product/deep-sea-fishing-rod/ it looks like you’ve resolved the issue regarding the height of the Youtube video. Can you confirm this? If so, would you mind sharing the solution to help others who might be facing the same issue? Thank you!
It looks like you’ve implemented @lorro’s solution. I’ll go ahead and mark this as resolved.
Forum: Plugins
In reply to: [WooCommerce] Ready for Pickup not availableThanks. Can you please click WooCommerce > Settings > Emails and click on Ready for Pickup or the Mange button beside it? Then, take a screenshot of the entire page and share it here.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof Try going to Analytics > Settings and click “Delete Previously Imported Data” at the bottom of the page.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof you may need to go to WooCommerce > Status > Tools > Clear Analytics Cache and clear the cache. Then, go to WooCommerce > Status > Tools and delete all transients. Let us know if that helps.
Forum: Plugins
In reply to: [WooCommerce] Remove ‘Add To Basket’ button in categoriesYou can try adding this snippet through the Code Snippets plugin:
add_filter('woocommerce_is_purchasable', 'hide_add_to_cart_category', 99 ); function hide_add_to_cart_category ($hide) { if ( is_product_category() ) { $hide = false; } else { $hide = true; } return $hide; }For instructions, please refer to: