Andrew DS a11n
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] CPT to WOO Product@artgoddess Thanks for asking that! However, while it may be potentially possible to convert custom post types into WooCommerce products, you will likely still need to edit each product to enter the product data (ie price, weight, variations, etc). That being said, it might be better to manually create the products from scratch.
Forum: Plugins
In reply to: [WooCommerce] Incorrect URL link in emails@monicaamb12 Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it inside a Code block in your next response. Thanks!
Forum: Plugins
In reply to: [WooCommerce] There has been a critical error on this website.[01-Jul-2023 16:43:22 UTC] PHP Fatal error: Uncaught Error: Call to undefined function wc_get_default_product_type_options() in /home/shopeepie.com/public_html/wp-content/plugins/woocommerce/includes/tracks/events/class-wc-products-tracking.php:242The fatal error was actually reported here:
https://github.com/woocommerce/woocommerce/issues/38996
And has been addressed in WooCommerce 7.8.2. Kindly update to this version as soon as you can. Thanks!
Forum: Plugins
In reply to: [WooCommerce] Woocommerce Order Search is too slowForum: Plugins
In reply to: [WooCommerce] Prevent page scroll on off-canvas menu@jonasojczyk By default, it shouldn’t be possible to scroll down the page while the mini cart is showing. Please check whether your theme or plugin is breaking this behavior.
https://woocommerce.com/document/woocommerce-self-service-guide/
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Ticket Chat is BrokenI get a message: SOME OF YOUR WOOCOMMERCE PAGES ARE MISSING THEIR SHORTCODE. I see that but I don’t know how to fix it.
This means that the default shortcodes are missing from one or more of your default WooCommerce pages:
- Cart –
woocommerce_cart - Checkout –
woocommerce_checkout - My Account –
woocommerce_my_account
To correct this, edit the pages and insert their respective shortcodes using the Shortcode block.
Alternately, you may install the pages again by following this guide:
https://woocommerce.com/document/woocommerce-pages/#install-pages-again
I click START CHAT and get this message: Chat started, please check the bottom right corner of your screen…
That’s strange! After filling up the form, the chat icon should show up on the bottom right corner. It looks like this:
If you’re still not seeing it, please follow these steps to clear your browser cache:
https://wordpress.com/support/browser-issues/#clearing-your-browser-cache
Forum: Plugins
In reply to: [WooCommerce] Add order note, on order details page, not working@jlugros There are two plugins that may be causing the issue:
- Repeat Order for Woocommerce
- Additional Order Filters for WooCommerce
Can you please try turning these off and see if the issue resolves?
I also noticed these:
- Post Max Size: 8 MB
- PHP Time Limit: 0
- PHP Max Input Vars: 1000
These values seem to be super low, can you contact your host and ask to have these increased to:
- Post Max Size: 1 GB
- PHP Time Limit: 600
- PHP Max Input Vars: 6000
If the above tips don’t help, we suggest following these steps to eliminate a conflict between WooCommerce and your plugins and theme:
- Temporarily switch your theme to Storefront.
- Disable all plugins except for WooCommerce.
- Repeat the action that is causing the issue.
If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of how to conduct a conflict test here.
Before you begin:
Please ensure that you have a reliable backup of your entire site and database. Most hosting companies provide this as part of their subscription, but you may also consider using a service like Jetpack. Having a backup gives you peace of mind knowing that you can restore your site if anything goes wrong.
Additionally, I recommend installing a plugin called Health Check & Troubleshooting. This plugin, developed by the WordPress community, allows you to disable plugins and switch themes without affecting your current site visitors.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof You’re welcome! I’ll go ahead and mark this as resolved! 🙂
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof Yes, it would be better to empty the table. Please make sure to back it up first.
Forum: Plugins
In reply to: [WooCommerce] Block for product list by category@earmsbyhpc You may use the Query Loop block to generate a plain list of products. Under Filters, you can specify which category of products you want to display on the list.
https://wordpress.com/support/wordpress-editor/blocks/query-loop-block/
Forum: Plugins
In reply to: [WooCommerce] Duplicate Orders through Rest-Api@patrickgruebener Would you mind sharing how you’re pulling in the orders through the REST API? Are you using a plugin for this functionality?
By the looks of it, this could be a result of a plugin or theme conflict. We suggest following these steps to eliminate the conflict:
- Temporarily switch your theme to Storefront.
- Disable all plugins except for WooCommerce.
- Repeat the action that is causing the issue.
If the problem does not persist after completing the conflict test, it indicates that the conflict was with the deactivated plugins and/or theme. To identify the specific plugin causing the conflict, reactivate your other plugins one by one, testing after each activation, until you pinpoint the one causing the conflict. You can find a more detailed explanation of how to conduct a conflict test here.
Before you begin:
Please ensure that you have a reliable backup of your entire site and database. Most hosting companies provide this as part of their subscription, but you may also consider using a service like Jetpack. Having a backup gives you peace of mind knowing that you can restore your site if anything goes wrong.
Additionally, I recommend installing a plugin called Health Check & Troubleshooting. This plugin, developed by the WordPress community, allows you to disable plugins and switch themes without affecting your current site visitors.
Forum: Plugins
In reply to: [WooCommerce] WooCommerce REST API using deprecated codeThanks for filing the bug report! Let’s continue to track its progress via Github, so I’ll go ahead and close this up.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats@sabeelmansoof Whoa, that’s a lot! Can you please try deleting all of your scheduled actions by following the steps here:
https://wpbeaches.com/removing-scheduled-actions-woocommerce-action-scheduler/
Please make sure that your database is backed up before running the SQL queries.
Forum: Plugins
In reply to: [WooCommerce] Net sales are showing 0 in woocommerce stats17lac pending actions
@sabeelmansoof just to be sure, there are 17 pending actions in the action scheduler? Can you share a screenshot of that screen here?
Forum: Plugins
In reply to: [WooCommerce] cant get cropped product thumbnail (1:1) on shop page@kb6004 Did you recently install a plugin or changed a setting that may have caused this?
Please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it inside a Code block in your next response.
- Cart –