Dan (a11n)
Forum Replies Created
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Forum: Plugins
In reply to: [Sensei LMS Media Attachments] One more testTesting. Please ignore.
Hi Rob
Thanks for the report! Our developers are already aware of this issue, and you can follow this Github issue for updates on that:
https://github.com/Automattic/jetpack/issues/18708
Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] i0.wp.com in image linkHi there
Thanks for the report. That’s because it’s a slightly different URL (wikipedia instead of wikimedia).
I’ve opened a new issue for that URL here:
https://github.com/Automattic/jetpack/issues/21569Internal reference: 21569-gh-jetpack
Hi @tamas1989
Just an update to let you know we’re still looking into this and may have found a possible cause. We’ll let you know when we have an update.
Hi @kelvinramirez – as mentioned in your other thread, our developers found a small bug that was causing this, which has now been fixed. Please let us know if you still have trouble. Thanks!
Forum: Plugins
In reply to: [Jetpack - WP Security, Backup, Speed, & Growth] post articles to twitterHi there
Our developers found a small bug that was causing this, which has now been fixed. Please let us know if you still have trouble. Thanks!
Hi @mobiflip and @rprentice84
Our developers found a small bug that was causing this, which has now been fixed. Please let us know if you still have trouble. Thanks!
Hi @kelvinramirez – our developers found a small bug that was causing this, which has now been fixed. Please let us know if you still have trouble. Thanks!
Hi there
You can click on the Jetpack icon in the toolbar of a scheduled post to edit the Publicize settings for that post prior to publishing:
Hope that helps!
Hi Tomek
It sounds like that may have been an option included in your theme. You could try asking your theme’s developer for advice on that.
Jetpack itself doesn’t have an option for that, but you can use the ‘showposts’ parameter of the portfolio shortcode to specify the number of posts to show:
https://wordpress.com/support/portfolios/portfolio-shortcode/#attributesHope that helps!
Hi there
Could you please post your site URL and an actual image URL from your site here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.
Thanks!
Forum: Plugins
In reply to: [Jetpack VaultPress Backup] SuggestionsHi @desmondgrey
I’m sorry to hear you haven’t had a great experience with the Jetpack Backup plugin so far. We appreciate your feedback, and that has been passed on to our product team so they can look at improving the error messages shown.
Please note that this is v1.0 of the plugin, and we definitely have lots of improvements planned.
If you need more help getting connected, could you contact us via this contact form and mention this thread?
Thanks!
Hi there
This kind of error can be caused by a conflict with something else on the site that uses the editor. The quickest way to figure out if something is interfering is to test for a theme or plugin conflict.
I know it’s less than ideal, but could you please try the following:
– Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
– Then try to edit a page again. If it works, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, trying to edit a page in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.If disabling plugins doesn’t help, it may be the theme.
– Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then try to edit a page again. If it works, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.
Let us know how that goes.
Hi there
It looks like the migration may have failed somehow. I have rectified this from our end, so you should see the full stats history now.
Let us know if you still have trouble.
Hi Jennifer
Are you saying you only see an error when both Jetpack and WPForms are activated?
If that’s the case, I’d suggest contacting the developers of the WPForms plugin to see if they can advise on the cause of the error.
Otherwise, the quickest way to figure out if something is interfering is to test for a theme or plugin conflict.
I know it’s less than ideal, but could you please try the following:
– Temporarily deactivate all the site’s plugins except for Jetpack and clear your browser’s cache.
– Then test again. If everything works, then we’ll know that another plugin is conflicting here. You can re-enable your plugins one by one, testing in between, until you find the one causing the conflict. You can leave it disabled or reach out to the plugin developer for a fix.If disabling plugins doesn’t help, it may be the theme.
– Temporarily switch your theme to a WordPress default theme like Twenty Twenty. Then test again. If everything works, then you know it’s a problem with the theme, and you can reach out to the theme developer for a fix.
Let us know how that goes.