Dan (a11n)

Hi there

Sorry for the confusion. Let me try to clarify.

The WPScan API is not being retired, only the Starter and Professional plans are being deprecated.

When your plan expires, you will still be able to use the API up to 75 calls per day for free. If you need more than that, you can upgrade to the Enterprise plan.

This forum is for Jetpack support, so if you need any more help with this, please get in touch via https://wpscan.com/contact and we’ll be happy to advise further.

Thanks!

Hi there

I checked the image you linked to, and it appears dark green for me, with Jetpack enabled. Here’s a screenshot showing the colour:

https://d.pr/i/DT16ZO

Here’s the original image on your server:

https://drysister.healme.best/wp-content/uploads/2021/09/%E8%92%B8%E6%B0%A3-%E7%9C%BC%E7%BD%A9-%E5%8D%87%E7%B4%9A%E6%99%BA%E8%83%BD%E5%B0%8A%E6%A6%AE%E7%89%88-%E8%92%B8%E6%B0%A3%E6%BD%A4%E7%9C%BC%E6%8C%89%E6%91%A9%E7%9C%BC%E6%A9%9F.gif?fit=1000%2C997&ssl=1

And here’s the image on Jetpack’s CDN:

https://i0.wp.com/drysister.healme.best/wp-content/uploads/2021/09/%E8%92%B8%E6%B0%A3-%E7%9C%BC%E7%BD%A9-%E5%8D%87%E7%B4%9A%E6%99%BA%E8%83%BD%E5%B0%8A%E6%A6%AE%E7%89%88-%E8%92%B8%E6%B0%A3%E6%BD%A4%E7%9C%BC%E6%8C%89%E6%91%A9%E7%9C%BC%E6%A9%9F.gif?fit=1000%2C997&ssl=1

Both look identical to me. If you’re seeing something different, could you provide a side-by-side screenshot so we can see what you’re seeing?

I try to turn off the setting of performance >performance and speed>enable website speed up. But it shows error “error appear when turn off the website speed。 ApiError: Cookie fail check (Status 403)”. Could any one know how to resolve the problem?

A 403 error indicates a security rule on your server.

Would you ask your hosting provider to check their security logs for any blocked requests to the /wordpress/xmlrpc.php file on your site, using the Jetpack by WordPress.com user agent.

If they only offer XML-RPC access by allowing IP addresses, then they will need to allowlist the IP addresses listed here:

* https://jetpack.com/support/how-to-allowlist-jetpack-ip/

Let us know if you continue to have trouble.

Hi @vintageman

Can you please explain the below

What Mehdi was saying is that there was an issue syncing content from your site to WordPress.com, but that is now resolved, so it doesn’t appear to be the cause of this issue.

Also, i was told somewhere in wordpress or even in your plugin that you can choose if to have imported rss feed published to facebook. I was told this in passing and was told there was a box to click. Not sure what the person was talking about or where this is.

That’s not a feature of Jetpack, so I’m not sure where you were told that. Do you have any more details?

As Mehdi mentioned, Publicize is set up to ignore imported posts (to avoid publicizing hundreds of posts at once when one imports lots of posts at once). It is possible that your RSS plugin is set to behave like an importer (using the define ('WP_IMPORTING', true); constant. I’d suggest asking the plugin developers about that, and/or trying with a different RSS plugin.

Hi @consumerista

I noticed the screenshots you sent were from a mobile device. Can you confirm whether this issue is only happening on mobile?

From what I can see, Jetpack is correctly resizing your image to 255×491 on desktop (which should be determined by your media settings):

https://d.pr/i/JJV32C

But when the screen width is below 520px, there is a CSS rule that is stretching the image to full width, resulting in the pixelation:

@media screen and (max-width: 520px)
.entry-content img {
    width: 100%;
}

You’ll either need to remove/override that CSS rule, or ensure that your media settings are set to display your images at least 520px wide.

Hope that helps!

Hi @emilioqu

We’re not aware of any general issue with sharing buttons.

Could you please post your site URL here so that we can have a look at the issue on your site?

If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Hi there

On any published post/page, you can generate a QR code by clicking on the Jetpack icon at top right and then clicking ‘Get QR code’. Here’s a screenshot:

https://d.pr/i/BiCxJW

Hope that helps!

Hi @the5krunner

I take your point about the views of logged in users but that simply wont account for thousands of missed views.

That’s true, but the point about bots could certainly account for it. There may be certain bots that Jetpack is blocking, where Google is more lenient and counting those visits. If a lot of your traffic is from these bots, then that could account for the difference.

Are there any specific referrers you can see in your Google stats that are missing from Jetpack’s stats?