David

Hey @ggatzos,

Thanks for dropping by and sharing your thoughts! We’re stoked to hear that our plugin has been super for you. 🙂

We hope you continue to have a 5-star experience with our plugin!

Have a great day!

Hey there @pilarseijas,

We appreciate you taking the time to rate and review our plugin! It’s great to know that it’s working smoothly for you. We hope it continues to provide a 5-star experience for years to come!

Wishing you an excellent day ahead!

Hi there @jrske,

It sounds like there may be a conflict between WP Mail SMTP and another plugin on your site. The “Why don’t you login” message appears to be coming from some other plugin, and could be where the conflict is happening.

Try a reset again with and without WP Mail SMTP enabled, and note the URLs. What I suspect is something is different about the URL when our plugin gets activated. In our free version, the URLs shouldn’t be changed, as it doesn’t have the click tracking feature built-in (a feature of our Pro version). However, it appears that something may be changing the URLs. If you can try that and get back to us with the two URLs, that should help.

Thanks!

Hi there @aether16,

It looks like your password may be incorrect. The SMTP server you’re trying to connect to is sending back an error that the password and authentication command failed. Check out your password to make sure you’re using the correct details.

In case it helps, this guide on the Namecheap website may help you out:

General Private Email configuration for mail clients and mobile devices – Email service – Namecheap.com

I hope that helps! Have a great day!

Hi there @sophieriepel,

Thanks for the rating and the kind words! We’re glad to hear that our plugin has become indispensable for your WordPress sites. We hope it continues running well for you in the future.

Have a great day!

Hi there @ajscandles2023,

Thanks for stopping by to leave a rating and a review for WP Mail SMTP! We’re glad our plugin was able to help you get your bulk email sent.

Just to clarify, the mention of doing an email list review doesn’t apply to us. I’m not sure if you may have been referring to the bulk mailer app, but we don’t provide an email list review. We do, however, have a built in system that checks your DNS to make sure we don’t see any issues with it when sending a test email. If we do detect a problem, our plugin notifies you after the test is complete.

I hope our plugin continues to serve you well!

Have a great day!

Hey there @raikeiji,

Thanks for writing a review and leaving a rating! We’re glad to hear our plugin was able to get your WordPress email moving again. We hope it continues to run smoothly for years to come!

Have a great day!