Thanks for you reply! And I just realized I meant ftp where I said “php”, hope that was clear – was a long day yesterday, my bad.
To answer you question, I cannot delete the subfolders either. I can rename the entire themes folder to disable, same with plugins. I have not tried deleting files one at a time w/in the Agile theme, but I get “cannot complete” and “denied” “500” messages when I try to delete the folder. I did see some threads about those messages and will look into those as well. I wasn’t entirely sure it was the theme causing the issue, either, so was hesitant to push the delete due to my inexperience.
My intuition tells me that we don’t have Plesk bundled in our host package, but I will check into it. To complicate matters, the site is hosted by the employee who left, so the problems go beyond the scope here. Either way, I can contact our host and see if I can delete the theme that way.
Really appreciate your reply, thank you.
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This reply was modified 9 years, 9 months ago by doublek.
