Divyang Chaudhary
Forum Replies Created
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Forum: Plugins
In reply to: [Sticky Header Effects for Elementor] Header image not centered on some pagesHello @007me
Thank you for reaching out.
Our developer has checked your site and found that a custom CSS for alignment is being applied on the homepage. Refer to this image: https://prnt.sc/Aw7qMdE-OGl7
To troubleshoot the issue, please remove that custom CSS and instead apply center alignment to the main container in header. Refer to this image: https://prnt.sc/w5_vPbq8s7OW
I hope this helps. If the issue persists, please share a screen recording of the process you’re following. You can use this Free Screen Recording Tool.
Looking forward to your update.
Best Regards,
SHe Team.Hello @yeqingwp,
I’d like to inform you that this issue will be fixed in the next release of Nexter Blocks Pro.
If you’d like to try the beta version of Nexter Blocks Pro, please reach out to us via our Helpdesk. We follow WordPress forum guidelines, which don’t allow support for Pro versions here, so we handle those requests through our dedicated support channels.
Thank you for your understanding and patience.
Best Regards,
NexterWP Team.Hello @yeqingwp
Thank you for bringing this to our attention.
Our team is looking into this. We will update you soon.Best Regards,
NexterWP Team.Hello @yeqingwp
Thank you for the update.We have tested Loco Translate on our side, and it’s working fine with Nexter Blocks.
Please refer to this video: https://clips.posimyth.com/watch/b338d02a219ca90717b8Also, the total number of strings is 2716. Refer to this screenshot: https://prnt.sc/XywvGGcmg23B
Could you please verify this on your end as well? Also, kindly share a screen recording of the process you’re following. You can use this Free Screen Recording Tool.
However, if we’re missing something here, please do let us know.
Looking forward to your response.
Best Regards,
NexterWP Team.Hello @yeqingwp
Thank you for reaching out.Sorry to hear that. Could you please let us know what exactly you’re trying to translate and which plugin you’re using?
- Are you translating your website using WPML or a similar tool?
- Or are you trying to translate our plugin dashboard into your language?
Kindly provide more details so we can guide you further.
Best Regards,
NexterWP Team.Hello @mamunur105
Thank you for bringing this to our attention.Our development team will review and implement the necessary changes in the next release of The Plus Addons.
If you have any further queries or suggestions, feel free to let us know.
Best Regards.
The Plus Addons TeamHello @ruhi321
We’re sorry for the inconvenience caused.Could you please ensure that you’re using the latest version of WDesignKit (v1.2.14)?
Once the popup is open, try performing a hard refresh (
Ctrl + Shift + RorCmd + Shift + Ron Mac) to reload the resources. If the issue still persists, kindly inspect the page and check for any errors in the browser console.If you find any errors, please share a screenshot or the error details with us so we can guide you accordingly.
Looking forward to your response.
Best Regards,
WDesignKit Team.Forum: Plugins
In reply to: [Sticky Header Effects for Elementor] No automatic adjust when resize browserHello @campus42
Apologies for the delay in our response.Our team has tested the header resizing on our end, and everything appears to be working correctly. You can refer to this video for reference: https://clips.posimyth.com/watch/34a93bd0a10e9b9b3e9a
To help us investigate the issue on your site more effectively, please follow these steps:
👉 Go to WordPress Dashboard → Tools → Export → Header Template,
Click Download Export File and send it to support@posimyth.com. This will help us replicate the setup and analyze the issue accurately. Please also include the WordPress.org support thread URL in your email.
Or you may reach out to us via live chat on our site (https://stickyheadereffects.com/).Since this thread is already marked as resolved, we kindly request you to open a new support ticket for further assistance.
Best Regards,
SHe Team.Hello @cbodesign
Thank you so much for sharing your experience! Out of every 100 happy users, only 1 leaves a review—thank you for being that one! It’s good to know that everything was fixed perfectly and that you were happy with the support you received.Feel free to reach out anytime if you need further assistance or have more questions. We’re here to help!
Kind Regards.
The Plus Addons Team.Hello @alextrisch
Apologies for the delay in our response.Our team tested this on our end, and the error text labels appear correctly. You can refer to this video for reference: https://clips.posimyth.com/watch/f1a31f63383aaf6c78a1
To help troubleshoot the issue on your site, please follow these steps:
- Ensure you’re using the latest version 6.3.11 of The Plus Addons for Elementor.
- Temporarily deactivate all other plugins except Elementor and The Plus Addons, and check if the issue is resolved. If it is, reactivate the plugins one by one to identify any conflict.
- If the issue still persists and you are using The Plus Addons Pro, we recommend raising a ticket on our Helpdesk. This will allow our team to assist you more efficiently.
Or, please navigate to:
WordPress Dashboard → Tools → Export → Select that page (https://larsbrinkmann-fotografie.de/kontakt/), then click Download Export File and send it to us at support@posimyth.com. This will help us replicate and analyze the issue more precisely.P.S. Please include the WordPress.org support thread URL in your email.
Looking forward to your response.
Best Regards,
The Plus Addons TeamForum: Plugins
In reply to: [Sticky Header Effects for Elementor] Transparent header bug Version 2.1.0Hello @dribgib
Thank you for your patience.Our team has tried to reproduce the issue on our end but couldn’t replicate it successfully. To assist you better, could you please help us with the exact steps to recreate it?
Kindly share a screen recording of the process you’re following, so we can mirror the same setup on our side.
Also, if possible, please provide a few URLs of the sites where you’re experiencing the issue.
Also, this ticket is marked as resolved so I kindly request you to raise a new ticket.Looking forward to your response.
Best Regards,
SHe Team.Hello @jschord
Apologies for the delay in our response.This seems to be a strange issue. When testing the CSS in the browser’s dev tools, it appears to work correctly on our end. Could you please try applying the CSS in both of the following ways and let us know the outcome?
- Add the CSS in the Advanced > Custom CSS section of the main container in the Elementor panel.
👉 Reference image: https://prnt.sc/OqC0TjPD1F5N - Apply the same code using the Code Snippets plugin.
While trying both methods, please record the process you are following. You can use this Free Screen Recording Tool and share the video with us here. If the issue still persists, please reach out via live chat on our website — this will help us assist you more efficiently.
Looking forward to your response.
Best Regards.Hello @itapress,
Thank you for your patience.I’m glad to let you know that our team has fixed the issue with the last mentioned string and included the fix in the latest plugin release — version 6.3.11.
Please update to the latest version and check if everything is working as expected. If you run into any issues or need further assistance, feel free to reach out.
Best Regards.
Hello @jschord
Apologies for the delayed response.Please try using the following CSS code:
@media (max-width: 767px) { .she-header .e-con-inner a[href="https://vital.einsigartig-webdesign.at/"] img { min-width: 114px; width: auto !important; } }
If the above code does not work, try the following:@media (max-width: 767px) { .she-header .e-con-inner a[href="https://vital.einsigartig-webdesign.at/"] img { min-width: 114px;} }This should resolve the issue. After applying the code, kindly clear your site and browser cache, then check again.
If the issue still persists, please let me know—I’ll be happy to assist further.
Best Regards.
SHe Team.Forum: Plugins
In reply to: [Sticky Header Effects for Elementor] Transparent header bug Version 2.1.0Hello @dribgib
We are sorry for the inconvenience.
Our team is looking into this. Please allow us some time. We will update you soon.
Thank you for your patience.
Best Regards,
SHe Team.