Hi Jawad,
Thank you for getting back to me.
I figured PHP 7.4 is the only thing I can do to fix the problem but I’m stuck with PHP 8 because my hosting company removed PHP 7.4 from their servers as it is no longer supported having reached its end of life last month!
What is the ETA on the transition and is there a way to track it on Github or similar? I have concerns about the progress/speed of updates happening… if this is not happening for months then my choices are to find another hosting supplier or another ticket support system!
Interestingly downgrading to awesome-support-productivity-V4-6 resolves the issue and the ticket system works again. However, I don’t know what other knock-on effects this has. None for me so far.
