dimplemodi

Hello,

This may happen due to utf8 not encoding from the server. So, for this open code file, wp-content/plugins/armember-membership/core/clasess/class.arm_members.php file at line number 2228 comment it below code:

$users_array[ $count_row ][ $key ] = htmlspecialchars($fdvalsanitizearr_key , ENT_NOQUOTES );

and uncomment 2229 line which contain below code:

$users_array[ $count_row ][ $key ] = htmlspecialchars( mb_convert_encoding( $fdvalsanitizearr[ $key ], ‘UTF-8’ ) );

Same process for the line number 2290 and 2291. After that, upload the CSV file again and let me know how it goes.

Thanks

Hello,

As you requested, it seems you want to allow members to validate their email addresses. ARMember Lite offers this feature.

To enable it, follow these steps:

1. Navigate to ARMember Lite ⇾ General Settings ⇾ General Options.
2. Check the option for “New User Approval” and select “Email Verified Approval.” Save the changes.

Next, go to ARMember Lite ⇾ Email Notifications. There, you can modify the email notifications for “Email Verification” and “Email Verified” to fit your requirements. Once set up, when a member registers on your site, they’ll receive an “Email Verification” email with a link to activate their account. After clicking the link, they will be able to log in successfully.

Please check this and let me know how it goes.

Thanks

Hello,

I have checked the provided screenshot and please note that, this type of validation may happen when you adding the text into the username field so, please double check the filed you are adding is the last name or not and after that you can come to know the issue. As there is no such issue happen for the Last Name at our local server.

Thank you

As I am unable to regenerate the same issue at our local environments it would be great if you could provide more details on the which error message you are receiving along with the screenshot attached. So that we can have a closer look at the same and then assist you further.

Thanks

Hello,

ARMember follows the WordPress standards and accordingly allows the compound last names at the registration as well without any issue. Moreover the team has confirmed by further verifying it at our local environment and there is no such issue found.

Kindly confirm that you are using the standard last name field with the meta_key “last_name” if you are using any custom field in order to collect the last name then make sure that you have not added any validations to this field.

Also, if you are not using the latest version of the ARMember Lite then I’d recommend you to update the plugin to the latest version(v4.0.58)and then run a fresh new test and check.

Thanks

Hello @alcides87,

Thank you for reaching out!

It seems that you are using premium version. Unfortunately, we will not be able to assist you here due to forum limitations. So, we kindly ask that you submit a support ticket via our official support portal.

Please visit the following link to open your ticket:  
https://www.bookingpressplugin.com/manage-tickets/

Thank you for your understanding!

Best regards

Hi,

Thank you so much for your positive feedback! We’re happy to hear that you found our documentation and videos helpful for the setup process. It’s great to know that our support team has been fast and effective in addressing your questions.

We’re also glad to hear that our product is meeting your expectations. Your satisfaction is our priority, and we’ll continue to be here for any future questions you may have.

Thank you for choosing us, and we look forward to supporting you in your journey!

Best regards,
ARMember Team

Hello,

I have checked the shortcode but it seems that you have added the shortcode incorrectly, therefore kindly replace the shortcode as below provided:

[arm_membership title=”Current Membership” setup_id=”1″ display_renew_button=”false” renew_text=”Renew” make_payment_text=”Make Payment” renew_css=”” renew_hover_css=”” display_cancel_button=”false” cancel_text=”Cancel” cancel_css=”” cancel_hover_css=”” cancel_message=”Your subscription has been cancelled.” display_update_card_button=”false” update_card_text=”Update Card” update_card_css=”” update_card_hover_css=”” trial_active=”trial active” message_no_record=”There is no membership found.” membership_label=”current_membership_no,current_membership_is,current_membership_recurring_profile,current_membership_started_on,current_membership_expired_on,current_membership_next_billing_date,”  membership_value=”No.,Membership Plan,Plan Type,Starts On,Expires On,Cycle Date,”]

After adding this shortcode you can replace the setup_id as per the setup form id you have at your site which you can check from the ARMember Lite -> Configure Plan + Signup page.

Please check accordingly and let me know how it goes.

Thanks