dhregular

Hello @tanvir101

The ticket is #299811 and has been active since October 2025.

This ticket has specifically been for one website, but we are experiencing the same error on multiple websites. The post forms no longer submit forms. And we are also experiencing the registration form not working either. These are with clients who have a paid licence to your product, and I can provide both licence numbers if needed.

As a developer myself, I am willing to work alongside of your support team to resolve this issue. However, I have nothing to go off of on my end as there are no console errors or logs that indicate that anything has gone wrong. Yet it is not redirecting or submitting data after form submission –it simply reloads the page.

Support thus far has only repeatedly asked me to test for plugin and theme conflicts and to provide videos of me replicating the errors. At this point I have given them everything they requested multiple times; I have even told them the exact page URLs they need to go to, what post type I would like them to look at, which form in the backend to view settings, and which form on the frontend to use. I have even told them that I have checked the settings of the forms multiple times, even changed settings and reverted back to see if it would toggle something. I have created new pages to host the forms. I have even recreated the forms and used those instead. I’ve informed your support team of all of this.

But it seems like your support thus far does nothing more than a basic google search. Even if they could provide some insight as to why the post forms would be acting like such, I could have something to go off of.

I’m sorry if any of this comes off as curt in anyway. It is just frustrating to have multiple clients who have paid for your product to be without service for months; and that we have only been asked multiple times to check for conflicts. Even IF it was a theme conflict, when the support ends there then you are essentially telling us that we should just refund your product and use something else because we can’t use it. I would prefer to figure out WHY it’s not working and work on continuing to use your product.

Thank you.

I already found a workaround once I realized something.

I am NOT using this plugin for custom fields; however, when I click the option to disable custom fields, the error is thrown and I cannot create or edit pods. But that means I need to enable custom fields to be able to use the plugin.

Is there a missing conditional statement within the plugin?

• This reply was modified 2 years, 12 months ago by dhregular.

@t-p

I appreciate looking for plugins, but my custom post type is a combination of custom metaboxes. I need to be able to display and manipulate those in a very specific way.

I am basically asking for the documentation on how to create the blocks you are showing me. Let me preface this by saying I know roughly how to make a Gutenberg block, and in my original post I followed a tutorial that was meant to do the very thing I wanted but it did not work (and the author itself even states in the comments that the tutorial needs to be redone).

With PHP/JSX or with the REST API, how do I fetch my Custom Post Type metabox data to display in a custom metabox created using coding in visual studio code.