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Viewing 14 replies - 1 through 14 (of 14 total)
  • Thread Starter dawnmb

    (@dawnmb)

    I am still unable to resolve this issue. This is a new problem and was brought to my attention by the owner of the site. I have tried troubleshooting and can’t resolve – using Safari, I am not getting a popup and cannot get past the “continue” on PayPal. A programmer friend of mine that took a look says that there are errors. I need to resolve this so this site can be used properly.

    Please help.

    Thread Starter dawnmb

    (@dawnmb)

    So I am processing a transaction as a guest, so I am not logging into PayPal, but rather selecting the debit / credit card transaction. When using Safari, I click continue and it appears to do nothing, but what I do notice, that if I go back to website it gives me a message with a black background that reads:

    Paypal
    Don’t see the secure PayPal browser? We’ll help you relaunch the browser to complete your purchase. Click to continue.

    This takes me back to the “PayPal” page with the data that I previously entered.

    What I did notice, though, without completing the purchase, it seems to work with Chrome.

    Thread Starter dawnmb

    (@dawnmb)

    Oh my gosh disabling the plugin fixed the issue!!!! I so appreciate your assistance.

    Is there something in particular that I should tell Siteground so this isn’t an issue in the future!

    Thanks again, you’re awesome and I appreciate you’re very quick help!!!!

    Thread Starter dawnmb

    (@dawnmb)

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    Thread Starter dawnmb

    (@dawnmb)

    Hi, I am not sure what the Cachepress plugin is. I have an SG Optimizer plugin with Caching options, but I have disabled 3 of them and it didn’t change anything.

    Thx.

    So glad that I am not the only experiencing this issue!!!!

    Thread Starter dawnmb

    (@dawnmb)

    Hi @luminus ,

    Thank you for the reply, I was just wondering though, the customer still puts the cc information in on the site, is there any security issue with that as long as it is a secure site?

    Also then, is there any PCI compliance required on the site where the credit card information in put in, besides having an SSL ?

    Thank you!

    Thread Starter dawnmb

    (@dawnmb)

    Modifying the header template is outside of my “expertise”. I don’t do php or anything like that. Is there another way that you would suggest to accomplish this?

    Someone suggested changing the child theme, but I assume that comes with some amount of complications?

    Thank you.

    Thread Starter dawnmb

    (@dawnmb)

    Thank you so much!!!

    Forum: Plugins
    In reply to: [WooCommerce] Hide Price
    Thread Starter dawnmb

    (@dawnmb)

    RK, I purchased the catalog visibility plugin, but don’t know if I need a specific plugin to create users?

    Thank you.

    Thread Starter dawnmb

    (@dawnmb)

    He isn’t listed on either the Locked IP or Permanent Block List.

    Thx.
    Dawn

    Thread Starter dawnmb

    (@dawnmb)

    I set up the site and I can login without issue.

    This is one of the errors he got:

    ERROR: Access from your IP address has been blocked for security reasons. Please contact the administrator.

    I believe this was before I whitelisted his IP address, but even after I “whitelisted” it, he still cannot get in.

    Thank you.
    Dawn

    Thread Starter dawnmb

    (@dawnmb)

    Thank you, I ran the update and things seem to be working fine now!!!!

    Thread Starter dawnmb

    (@dawnmb)

    Thanks so much!!!

Viewing 14 replies - 1 through 14 (of 14 total)