Dan Rossiter
Forum Replies Created
-
Forum: Plugins
In reply to: [Document Gallery] how to add a new document to existing galleryHi phendyr,
Assuming you used the graphical editor to create your gallery (rather than manually writing your
[dg]shortcode), you simply need to click the pencil on the dg placeholder in the visual editor, then click Add to Document Gallery on the left toolbar of the emerged menu window. The rest follows the usual dg insert process.-Dan
Forum: Plugins
In reply to: [Document Gallery] Thumber.co fails to authenticateThis is being addressed through Thumber.co support so closing out this thread.
-Dan
Forum: Plugins
In reply to: [Document Gallery] How to clear floatsHi Paul,
Your approach is right on. That’s how I’d do it 🙂
-Dan
Forum: Plugins
In reply to: [Document Gallery] Connection IssuesHi Philip,
No word yet. I’ll try and get in touch with HG again today and see if they have any update.
Regarding the visual editor, if you want more fine grained control over DG you just need to switch to the plain text editor (top right of your editor). I definitely do not recommend downgrading for that reason. But, if you want to downgrade ZIPs for all releases are available on GitHub here: https://github.com/thenadz/document-gallery/releases.
-Dan
Forum: Plugins
In reply to: [Document Gallery] Conflict with HeadwayHi Bighouse63,
Can you point me to a page on your site where this issue can be seen?
-Dan
Fantastic! Glad you got things working! 🙂
Forum: Plugins
In reply to: [Document Gallery] Thumbnails Not GeneratingHi Amy,
Based on the symptoms, I believe you may be experiencing a client-side issue. Thumbnails are generated asynchronously after the gallery is first loaded. The fact that the icons for the public gallery were generated while you were away suggests it’s an issue with your browser compared to other users on your site.
Can you tell me what browser you are using? Also, can you try a different browser when viewing your gallery? Chrome if you’re not already using it is a good bet. If that doesn’t work either, the next step is viewing the gallery on a completely different compete.
Keep in mind you need to stay on the gallery page long enough for the asynchronous thumbnail generation to actually happen.
-Dan
Hi Kate,
If there is nothing in the options array dump then there is something very wrong with your install. DG will not function without that data. You can try a full uninstall + reinstall, but I have never heard of an issue even remotely similar to this. If the DG option population is broken then you’ve got something more globally broken with your WP install. You can try disabling all of your other plugins and switching to a default theme, which may resolve the issue.
-Dan
Hi Kate,
I need a bit of information. Firstly, what is the shortcode being used (
[dg ...])? You can collect that information by switching your text editor to plain text.I also need the information from the bottom of the
Advancedtab.-Dan
Forum: Plugins
In reply to: [Document Gallery] Pagination not workingFantastic! Glad everything’s working for you!
Forum: Plugins
In reply to: [Document Gallery] Pagination not workingHi fashionon,
it sounds like you have descriptions enabled. If that’s the case, descriptions are not compatible with columns. Columns will always be 1 if you have descriptions enabled.
This is a limitation this is slated to be resolved in a future version as you are not the first DG user to have issues related to this.
Please let me know if disabling descriptions does not resolve the issue as that will mean you’ve got a bonafide bug.
-Dan
Forum: Plugins
In reply to: [Document Gallery] Thumbnails Not GeneratingInteresting… Ok. Can you tell me what is in the textbox at the bottom of that Advanced tab? I need to figure out if your options are corrupt — if they are, we need to go back to the DB command I was talking about.
And no worries! We all start somewhere! 🙂
-Dan
Forum: Plugins
In reply to: [Document Gallery] Thumbnails Not GeneratingAmy,
Can you please share what is being logged now? You’ll first want to purge everything in the Thumbnail Management tab to force DG to re-generate (that way we can see what’s going on once logging is enabled).
With the DB query, I’m not familiar with 1and1, so maybe?? We can come back to that once I have a better idea what is going on post-upgrade.
Also, on a related note, in the Advanced tab, is there a path set for ghostscript? What is it?
-Dan
Forum: Plugins
In reply to: [Document Gallery] Thumbnails Not GeneratingNo problem. We’ve all been there 🙂
If the uninstall/reinstall doesn’t resolve the issue, the other thing that has worked when resolving the early
4.xissues is to go into the database and delete the DG settings. To do that you’ll want to run the following in your DB:DELETE FROM wp_options WHERE option_name = 'document_gallery'Let me know if you’re still having issues once you’ve tried these two things and I’ll be happy to work with you further.
-Dan
Forum: Plugins
In reply to: [Document Gallery] Thumbnails Not GeneratingAmy,
You’re running version 4.0 which has a number of known issues. What you will need to do is uninstall DG, then do a clean install.
You’ll want to copy off your custom CSS somewhere safe so that you can re-add it in your clean install.
-Dan