cwildes
Forum Replies Created
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Forum: Plugins
In reply to: [Easy Appointments] Users Are Not Receiving EmailsThe following question in my initial post was not addressed.
“Also, is there any way to reorder a services in the drop down the client sees when booking? I created bulk connections because I have a lot of service options, and a couple are out of order. Can I re-order them without deleting and setting them up from scratch?”
Forum: Plugins
In reply to: [Easy Appointments] Users Are Not Receiving EmailsThis did not really address my issue: Below is what is happening when I try to send myself a test appointment from another email account (mine), not the one used as my admin email account for the plug in.
In settings I have text in the Pending email option, and I have the box checked to “Send email to User”, which I assumed by checking this:” Mark this option if you want User to receive email after filing the form” means they will get a copy of the Pending email notice.
1) I submit an appointment using a different (fake) name. I get an email of the Pending appointment as the Admin, but not as the User (in test email account). Plus I get a text from the Twilio extension confirming the Pending appointment.
2) As the Admin I actually get two copies of the Pending appointment email one standard example, and a second with the iCal option. (I would be nice to only get one if you have purchased this extension).
3) If, as the Admin, I select Confirm as you’ve instructed, I get the following notice “Appointment can’t be confirmed!” This happens both with the standard email notice and the ICal email notice, but I do get a Twilio confirmation text.
4) So, my User is not getting any emails, but they are getting Twilio notifications via text.
Is this an either or if the Twilio extension is activated? As mentioned, I would choose email over text if that is the case and will disable Twilio. Please confirm.