cuvelier
Forum Replies Created
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Forum: Plugins
In reply to: [BackUpWordPress] Creating zip archive…..Hey there,
If you have a premium extension can you contact us through out support channels.
See here: https://bwp.hmn.md/support-center/enable-support
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Database & Files OptionHey Bob,
If you have a premium extension can you contact us through our support channels?
See here: https://bwp.hmn.md/support-center/enable-support
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Multisite support?Hey Guys,
We do support multisite but there is indeed currently a bug with the settings pages.
We’ll release a fix for this soon.
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Cannot complete full backupHi there,
Thanks for getting in touch.
To resolve the error you’ll need to contact your host and ask them to update the MYSQL Client Tools to version 5.6 or later.
Source: http://www.markomedia.com.au/mysqldump-mysql-5-6-problem-solved/
Let me know how you get on,
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] multisite cant save settings or run manual backupsHey guys,
Looks like this is an issue with Multisite.
We’ll investigate and should be fixed in a future update.
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] multisite cant save settings or run manual backupsHi ernietazo,
Thanks for getting in touch,
What version of the plugin are you currently running?
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] access denied when activating backupwordpressHi Karinaa,
Can you try deactivating all other plugins and then activate? Is your user on the site definitely an administrative user?
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Calculated database and file size includes backups in 3.2.4Forum: Plugins
In reply to: [BackUpWordPress] 3.1.4 is only one that works for meHi nvbwordp,
If you have a premium extension could you contact us through out support channels?
We’re still looking into why backups are failing after 3.1.4.
One important thing to test is if all backups are failing or if it’s only backups with files.
If anyone has an issue here could you let us know if database only backups are working, if they are it’s likely your issue is server related.Cheers!
OwainForum: Reviews
In reply to: [BackUpWordPress] used to like it, now not so muchHi there,
Could you elaborate on the folder issue?
Cheers!
OwainForum: Reviews
In reply to: [BackUpWordPress] badHey there,
Sorry to hear it wasn’t working for you.
I’m not sure why your ZIP files were corrupt. We’d love the opportunity to try and debug this issue.
Maybe you could send us a copy of a ZIP file?
If you’re interested in helping us fix this issue for the benefit of our other users please send us an email to support@humanmade.co.uk
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Calculated database and file size includes backups in 3.2.4Hey there,
Thanks for getting in touch.
We’re aware of the issue and are looking into it. There’s no need to be alarmed, we’re now just including old backup ZIP’s in the site size calculation. So that is the size of your site, but your backups won’t be that size.
Cheers,
OwainForum: Plugins
In reply to: [BackUpWordPress] Migration is possible? what steps with this pluginHi there,
Thanks for getting in touch.
Currently BackUpWordPress doesn’t offer any restore functionality, though this is a future enhancement we wish to flesh out.
In order to migrate a site, you’ll need to create a backup ZIP, download it, and then unzip the zip to your new host.
The premium extensions we offer only allow you to send your backups to third party storage locations such as Dropbox or Google Drive, it currently doesn’t have any restoration features.
If you have other questions please don’t hesitate to get in touch.
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] 3.1.4 is only one that works for meHi guys,
Could you either paste your server info here or email it to support@hmn.md with a link to this thread? You can find that in the Help tab under Server Info or installing the System Snapshot plugin.
Cheers!
OwainForum: Plugins
In reply to: [BackUpWordPress] Running multiple times daily, but should be only onceHey Regine,
Can you try uninstall the plugin completely and then reinstall it?
Is your site a multisite?
Cheers!
Owain