cusrev
Forum Replies Created
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Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] [cusrev_qna] doesn’t workThanks for trying our plugin!
Can you please share URL of the page with this issue?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Review Form translateThanks for trying our plugin!
1. We recommend using the official WordPress translation system. For example, here you can translate the first untranslated string from your review form: https://translate.wordpress.org/projects/wp-plugins/customer-reviews-woocommerce/stable/lt/default/?filters%5Bterm%5D=Rate+website%2C+customer+service+and+delivery&filters%5Bterm_scope%5D=scope_any&filters%5Bstatus%5D=current_or_waiting_or_fuzzy_or_untranslated&filters%5Buser_login%5D=&filter=Apply+Filters&sort%5Bby%5D=priority&sort%5Bhow%5D=desc
Since the string is available in the official translation repository, you should be able to translate it with Loco Translate as well. You might want to contact Loco Translate support if this is not the case.
2. No, unfortunately, it is not possible to hide the name selection element from the reviews forms.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] My reviews page is deletedThanks for trying our plugin!
We do not delete reviews from CusRev.com. You could disable your review pages on CusRev.com yourself by mistake. To check it, can you please share a screenshot of the ‘Trust Badges’ tab in the plugin’s settings?
Unfortunately, we cannot provide free support via emails or tickets. However, you are welcome to use this community forum to receive free support from us and other fellow users of the plugin.
Forum: Reviews
In reply to: [Customer Reviews for WooCommerce] They Spam your CustomersThanks for trying our plugin!
We do NOT send anything to your customers. If I understood you correctly, your complain is about ‘Product Recommendations’ on review forms hosted by CusRev.com. We will show relevant products and reviews from your store as recommendations to customers who bought something at another store. In exchange, product recommendations from other stores will be displayed on review forms created for your store. Please read about this feature of CusRev service here: Product Recommendations on Review Forms.
This feature is DISABLED by default. You have to explicitly enable collection of reviews via CusRev.com in the plugin’s settings to start using it. If you’d rather exclude your store from the ‘Product Recommendations’, please switch off verification of reviews and use review forms hosted locally on your server.
We support the Free version of our plugin only on the official WordPress support forum: https://wordpress.org/support/plugin/customer-reviews-woocommerce/. I checked and see that you have not even tried to contact us before writing this misleading review 🙁
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] critical error when plugin activePlease check the link that I shared above – 7.4 or above is the recommended version of PHP for WordPress. The error that you reported occurs only with PHP 7.0 or earlier. If you still get this error, it means that you are NOT running PHP 7.4.30.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] critical error when plugin activeThanks for trying our plugin!
The error is due to an old PHP version on your server. Please check WordPress requirements here and ask your hosting provider to update PHP version: https://wordpress.org/about/requirements/
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] StartTag: invalid element nameIt looks like this question has been answered in a duplicate post here: https://wordpress.org/support/topic/starttag-invalid-element-name-2/
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Reviews not showing in all languagesOur plugin doesn’t show the reviews amounts next to product titles. It is a standard WooCommerce feature. You can confirm it by deactivating our plugin.
Based on your description, the problem is due to a lack of compatibility between WPML and WooCommerce. WPML team should help you with this issue instead of sending you to somebody else 🙂
We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] name of reviewerThanks for the interest in our plugin!
Please refer to this article from our support portal: Is It Possible to Remove ‘Anonymous’ Option from Reviews?
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Connect Product Ratings To ReviewsWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Review Name and Date not ShowingWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Star Ratings on product pageWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] StartTag: invalid element nameWe haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If you still require any help, please start a new forum topic.
Forum: Plugins
In reply to: [Customer Reviews for WooCommerce] Change name of “Q&A”Thanks for the trying our plugin!
Please follow the steps from this solution article: How to Override Default Templates. You will need to override the file called ‘qna-tab.php’ and it will require some PHP programming skills.