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Forum Replies Created
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Hi @lsk35 , thank you for your query.
Right now, for one-click upsell, you may use credit cards but we do not have support for Link yet.
In this case, to avoid any inconvenience to customers who want to use Link, you can choose to not offer the upsell to them.
You may go to WPFunnels > Settings > Offer Settings and here enable the option “Skip upsell/downsell for unsupported payment gateways” which will ensure, that only the people choosing to pay via Link (or any other unsupported payment options) will not get the Upsell offers. But people who pay with credit cards will see the offer and will be able to pay.
Let us know if you have more questions.
Thanks.
Hi @lsk35 , thanks for reaching us.
Can you share the following:
- Screenshots of the funnel set up you have and the automation you created for them.
- Versions of WPFunnels & Mail Mint Plugins.
- Which stripe plugin you are using.
If you are a Pro user, I would recommend reaching us directly via email for faster support.
Once you get back to us, we will assist you promptly.
Thanks.
I believe we were in touch in the support and this issue has been resolved. Feel free to open another thread if you face further issues.
Thanks.
Hi @angelojim , thank you for leaving a review. We really appreciate it and will do our best to main our high quality.
Thanks.
Hi @disablemydisability , thank you so much for taking the time to leave a review.
As you know, we are always determined to serve the best to our users. We would appreciate it if you could help us out with some more detail on which areas we are lacking.
We would love to work on them so that you can be more confident with us and possibly update the rating to a 5-star.
Thanks.
Hi @sierrapat , thank you for reaching us.
- Do you have any caching plugin on your site that has caching enabled for logged in users?
Let us know and we will assist you promptly.
Thanks.
Hi @bcreativeanddesign , thanks for bringing these to our attention.
Can you let us know the following:
- When do you get these in the console errors? Do they appear while on any page on the website or on a particular page?
- What versions of WPFunnels, WPFunnels Pro, and Global Checkout?
- What is the version of your Theme (I believe you are using Hello Elementor right) and the version of Elementor?
- What is the version of WooCommerce and WordPress for your site?
Once you get back to us with these details, we will take steps to recreate them on our test environments and then go from there to find a solution.
Thanks.
Hi @jitendrawilankar , I was following up to see if you are still facing the issue, or have got in touch with us in support, or do you still need assistance?
Do let us know.
Thanks.
Hi @angelojim , thanks for the video.
Can you help us out with the console errors?
- You may right click on the window after it gets stuck and the go to Inspect Elements.
- There, go to the console tab and give a screenshot of what you see there.
You may send this screenshot to our email and we will assist you promptly.
Thanks.
Hi @ermel1881 , can you try the following:
- Go to WPFunnels > Settings and here go to the Advanced Settings tab.
- Here, click on the button that says “Delete Transients.”
- Next, go to WPFunnles License. Here, deactivate and activate again.
- Then clear your browser cache and cache from your plugin (if any)
- Wait a few seconds and see if this loads the update.
If this doesn’t work, let us know and we will test the scenario.
Meanwhile, you can currently download the latest version from your useraccout.
Since you are a Pro user, please reach via our email for any further queries.
Thanks.
Hi @jitendrawilankar , thanks for your query.
Can you let us know the following?
- Do you have a caching plugin on your site where you have caching enabled for logged-in users?
If yes, can you turn it off, clear cache, and then check? - What are the versions of Checkoutify and WPFunnels plugins?
- Did you go through any major updates recently such as updating WooCommerce or WordPress?
Do let us know and we will assist your promptly.
Thanks.
Hi @laserfocus , thank you so much for leaving a detailed review.
This will surely motivate the team to do even better.
Cheers!
Hi @michalzidek18 , thank you for taking the time to share your positive review.
We really appreciate it and will do our best to maintain our high quality.
Thanks.
Hi @noni775 , thanks for your ticket.
As you are a premium user, you are entitled to premium support. Please reach us via our email and we will assist you promptly.
If the issue is there, please keep the plugin deactivated in the live site and run the test on a staging site. And when you reach us, please provide us with any debug logs or screen recording to show us the issues you are facing. Then we can assist you better.
We look forward to your email as we want to help you out ASAP.
Thanks.
@klementeran Thank you for your kind words.
We will do our best to maintain the high quality.
Thanks.