Forum Replies Created

Viewing 15 replies - 16 through 30 (of 30 total)
  • Hello @angelagrey and thank you for the answer.

    Now we are running the last version 1.2.14. Rolling back didn’t help us with our problem.

    I can confirm you that: We have a manual backup method done by “Backuply – Backup plug-in”, nothing more like automatic sync / staging / restoration…etc.

    For now, I have 14 correct elemets (email answer).

    Thank you.

    CSD srl

    Hello, it’s me.. again!

    I have again the same problem.. i see on the 16th of may I have again the “stock email” back! 😑

    I don’t understand why this come back again every “x” time…

    Hello, I resolved.
    Deleted all the “new stock” emails and keeps only the mine.
    Anyway I updated back to the 1.2.14 and to the Woocommerce last update just released 9.8.5 and now seems working good.

    I update the issue, I see on the top of the “email templates page” i have now:
    All (43 template) / Mine (14 template) / Pubblished (43 template)

    How to connect only the mine version?

    Hello, I have the same problem!
    I rolled back from 1.2.14 to 1.2.3 and nothing has changed, we lost our custom emails.

    Hello, some hours ago we had the same problem, I retry now and it’s work for us!

    Thread Starter Stefano

    (@csdshop)

    Thank you, we’ll contact our provider!

    Thread Starter Stefano

    (@csdshop)

    Thank you @shahzeenfarooq for your answer and for a how to do video!

    I tried and I update correctly my page, with some extra step to do (from the old way).

    All seems works proprely.

    Thank you!
    Stefano

    Thread Starter Stefano

    (@csdshop)

    Hello @reynierc

    1. Yes, we are using the WooCommerce version 2.9.6.
    2. I don’t see the same option used before, some similar function but with different results.
      In the old page/version i have this voice and i can check the “product category”: https://www.csdshop.it/woocommerce_plugin_ko/categorie_ok.jpg = https://negozio.csdshop.it/automazioni-cardin/sezionale/sezionale-24v/
      Now I don’t have same “option” and I can’t do a page with the products: https://www.csdshop.it/woocommerce_plugin_ko/categorie_ko.jpg

    Below the system report. Thank you so much!

    WordPress Environment<br><br>WordPress address (URL): https://negozio.csdshop.it<br>Site address (URL): https://negozio.csdshop.it<br>WC Version: 9.5.2<br>Legacy REST API Package Version: Il plugin API REST legacy non è installato in questo sito.<br>Action Scheduler Version: ✔ 3.8.2<br>Log Directory Writable: ✔<br>WP Version: 6.7.1<br>WP Multisite: –<br>WP Memory Limit: 1 GB<br>WP Debug Mode: –<br>WP Cron: ✔<br>Language: it_IT<br>External object cache: – Server Environment<br><br>Server Info: Apache<br>PHP Version: 8.0.30<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 900<br>PHP Max Input Vars: 3000<br>cURL Version: 7.81.0<br>OpenSSL/3.0.2<br><br>SUHOSIN Installed: –<br>MySQL Version: 8.0.36-28<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ✔<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.5.2<br>WC Database Prefix: wpio_<br>Dimensione totale database: 103.17MB<br>Dimensione dati database: 77.00MB<br>Dimensione indice database: 26.17MB<br>wpio_woocommerce_sessions: Dati: 14.02MB + indice: 1.02MB + motore InnoDB<br>wpio_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wpio_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_woocommerce_order_itemmeta: Dati: 0.13MB + indice: 0.09MB + motore InnoDB<br>wpio_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wpio_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wpio_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>whatsiplus_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>whatsiplus_wc_send_sms_outbox: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wp3n_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_comments: Dati: 0.02MB + indice: 0.08MB + motore InnoDB<br>wp3n_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp3n_options: Dati: 0.25MB + indice: 0.03MB + motore InnoDB<br>wp3n_postmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_posts: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wp3n_term_relationships: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wp3n_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_usermeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wp3n_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wpio_actionscheduler_actions: Dati: 12.02MB + indice: 7.81MB + motore InnoDB<br>wpio_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_actionscheduler_logs: Dati: 2.44MB + indice: 1.84MB + motore InnoDB<br>wpio_cffu_tracked_file_uploads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_comments: Dati: 0.23MB + indice: 0.22MB + motore InnoDB<br>wpio_cr_local_forms: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_cr_reminders_log: Dati: 0.02MB + indice: 0.08MB + motore InnoDB<br>wpio_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_ewwwio_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_ewwwio_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_gla_attribute_mapping_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_gla_budget_recommendations: Dati: 0.19MB + indice: 0.14MB + motore InnoDB<br>wpio_gla_merchant_issues: Dati: 0.16MB + indice: 0.00MB + motore InnoDB<br>wpio_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_grp_google_place: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_grp_google_review: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_grp_google_stats: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_jetpack_sync_queue: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wpio_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_mailchimp_carts: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_options: Dati: 7.05MB + indice: 0.23MB + motore InnoDB<br>wpio_postmeta: Dati: 9.48MB + indice: 3.89MB + motore InnoDB<br>wpio_posts: Dati: 11.42MB + indice: 0.56MB + motore InnoDB<br>wpio_redirection_404: Dati: 12.52MB + indice: 5.55MB + motore InnoDB<br>wpio_redirection_groups: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_redirection_items: Dati: 0.09MB + indice: 0.09MB + motore InnoDB<br>wpio_redirection_logs: Dati: 3.52MB + indice: 0.66MB + motore InnoDB<br>wpio_snippets: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_term_relationships: Dati: 0.25MB + indice: 0.20MB + motore InnoDB<br>wpio_term_taxonomy: Dati: 0.13MB + indice: 0.16MB + motore InnoDB<br>wpio_termmeta: Dati: 0.14MB + indice: 0.19MB + motore InnoDB<br>wpio_terms: Dati: 0.11MB + indice: 0.11MB + motore InnoDB<br>wpio_usermeta: Dati: 0.52MB + indice: 0.48MB + motore InnoDB<br>wpio_users: Dati: 0.05MB + indice: 0.05MB + motore InnoDB<br>wpio_wc_admin_note_actions: Dati: 0.06MB + indice: 0.02MB + motore InnoDB<br>wpio_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB<br>wpio_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wc_customer_lookup: Dati: 0.05MB + indice: 0.03MB + motore InnoDB<br>wpio_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_wc_order_addresses: Dati: 0.06MB + indice: 0.06MB + motore InnoDB<br>wpio_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_wc_order_operational_data: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB<br>wpio_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wpio_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_wc_orders: Dati: 0.06MB + indice: 0.11MB + motore InnoDB<br>wpio_wc_orders_meta: Dati: 0.31MB + indice: 0.61MB + motore InnoDB<br>wpio_wc_product_attributes_lookup: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wc_product_meta_lookup: Dati: 0.09MB + indice: 0.14MB + motore InnoDB<br>wpio_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wcpdf_invoice_number: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wcpdf_packing_slip_number: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wfpklist_template_data: Dati: 0.09MB + indice: 0.00MB + motore InnoDB<br>wpio_wfu_dbxqueue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wfu_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wfu_userdata: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_wpforms_logs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wpforms_payment_meta: Dati: 0.02MB + indice: 0.05MB + motore InnoDB<br>wpio_wpforms_payments: Dati: 0.02MB + indice: 0.14MB + motore InnoDB<br>wpio_wpforms_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wt_iew_action_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB<br>wpio_xoo_wl_crons: Dati: 0.02MB + indice: 0.03MB + motore InnoDB<br>wpio_xoo_wl_list: Dati: 0.02MB + indice: 0.02MB + motore InnoDB<br>wpio_xoo_wl_list_meta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB Post Type Counts<br><br>attachment: 972<br>custom_css: 3<br>elementor_library: 3<br>grw_feed: 2<br>htslider_slider: 3<br>nav_menu_item: 210<br>ni-order-status: 1<br>notification: 1<br>oembed_cache: 4<br>order_status: 1<br>page: 232<br>post: 10<br>product: 659<br>revision: 849<br>shop_coupon: 15<br>shop_order: 146<br>shop_order_refund: 1<br>viwec_template: 14<br>wp_font_family: 12<br>wp_global_styles: 3<br>wp_navigation: 1<br>wpforms: 3<br>yith_popup: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ✔ Active Plugins (32)<br><br>Smart Custom 404 Error Page: di NerdPress – 11.4.8<br>Akismet Anti-spam: Spam Protection: di Automattic - Squadra antispam – 5.3.5<br>Aruba HiSpeed Cache: di Aruba.it – 2.0.21<br>Backuply: di Softaculous – 1.4.1<br>Blocksy Companion: di CreativeThemes – 2.0.84<br>Customer Reviews for WooCommerce: di CusRev – 5.67.0<br>Elementor: di Elementor.com – 3.26.5<br>Email Template Customizer for WooCommerce: di VillaTheme – 1.2.12<br>Checkout Fields and File Upload: di Brandon Fowler – 1.2.2<br>FileOrganizer: di Softaculous Team – 1.1.5<br>Flexible Shipping: di Octolize – 5.1.2<br>Google for WooCommerce: di WooCommerce – 2.9.5<br>XML Sitemap Generator for Google: di Auctollo – 4.1.21<br>HT Slider for Elementor - Add Hero Slider, Post Slider Carousel, Image Slider, Video Slider, Ecommerce Slider: di HT Plugins – 1.6.1<br>Jetpack: di Automattic – 14.2.1<br>Members: di MemberPress – 3.2.17<br>Role Based Pricing for WooCommerce: di WebFix Lab – 4.0.1<br>Redirection: di John Godley – 5.5.1<br>Advanced Editor Tools: di Automattic – 5.9.2<br>WooCommerce Smart COD: di woosmartcod.com – 1.7.2<br>Plugin for Google Reviews: di RichPlugins – 5.2<br>Checkout Field Editor for WooCommerce: di ThemeHigh – 2.1.1<br>Woo Store Vacation: di MyPreview – 1.9.5<br>WooCommerce.com Update Manager: di Automattic – 1.0.3<br>Google Analytics for WooCommerce: di WooCommerce – 2.1.10<br>WooPayments: di WooCommerce – 8.8.0<br>WooCommerce PayPal Payments: di WooCommerce – 2.9.6<br>PDF Invoices & Packing Slips for WooCommerce: di WP Overnight – 3.9.4<br>WooCommerce: di Automattic – 9.5.2<br>WPForms Lite: di WPForms – 1.9.2.3<br>Sequential Order Numbers for WooCommerce: di WebToffee – 1.6.8<br>YITH WooCommerce Popup: di YITH – 1.44.0 Inactive Plugins (4)<br><br>Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: di codewoogeek – 5.7.6<br>Code Snippets: di Code Snippets Pro – 3.6.6.1<br>Gutenberg: di Gutenberg Team – 20.0.0<br>Waitlist woocommerce( Back in stock notifier ): di – 2.8.1 Must Use Plugins (1)<br><br>Elementor Safe Mode: di Elementor.com – 1.0.0 Settings<br><br>Legacy API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: ✔<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: ✔ Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 giorni<br>Level threshold: –<br>Log directory size: 217 KB WC Pages<br><br>Shop base: #7 - /negozio/<br>Carrello: #8 - /carrello/ - Contiene lo shortcode [woocommerce_cart]<br>Pagamento: #9 - /pagamento/ - Contiene lo shortcode [woocommerce_checkout]<br>Il mio account: #10 - /mio-account/<br>Termini e condizioni: #1686 - /termini-e-condizioni-contrattuali/ Theme<br><br>Name: Blocksy Child<br>Version: (aggiornamento alla versione 0 disponibile)<br>Author URL:<br>Child Theme: ✔<br>Parent Theme Name: Blocksy<br>Parent Theme Version: 2.0.84<br>Parent Theme Author URL: https://creativethemes.com<br>Theme type: Tema classico<br>WooCommerce Support: ✔ Templates<br><br>Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php WooPayments<br><br>Version: 8.8.0<br>Connected to WPCOM: Sì<br>WPCOM Blog ID: 231519203<br>Account ID: acct_1QPjHwC2hzeBYL6r<br>Payment Gateway: Disabilitato<br>Test Mode: Abilitato<br>Enabled APMs: card<br>WooPay: Non idoneo<br>Apple Pay / Google Pay: Abilitato (product,cart,checkout)<br>Fraud Protection Level: basic<br>Multi-currency: Abilitato<br>Auth and Capture: Disabilitato<br>Documents: Abilitato<br>Logging: Disabilitato WooCommerce PayPal Payments<br><br>Onboarded: ✔<br>Shop country code: IT<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: ✔<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: –<br>Reference Transactions: ✔<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled<br>PayPal Shipping Callback: –<br>Apple Pay: –<br>Google Pay: –<br>Fastlane: – Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>onboarding<br>onboarding-tasks<br>pattern-toolkit-full-composability<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>printful<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br>launch-your-store<br><br>Disabled Features: product-data-views<br>experimental-blocks<br>coming-soon-newsletter-template<br>minified-js<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>product-editor-template-system<br>blueprint<br>reactify-classic-payments-settings<br>use-wp-horizon<br>add-to-cart-with-options-stepper-layout<br><br>Daily Cron: ✔ Next scheduled: 2025-01-17 06:33:49 +02:00<br>Options: ✔<br>Notes: 81<br>Onboarding: completed Action Scheduler<br><br>Completato: 1.366<br>Oldest: 2024-12-16 08:36:25 +0000<br>Newest: 2025-01-16 08:12:10 +0000<br><br>Operazione non riuscita: 14.261<br>Oldest: 2024-04-09 09:20:55 +0000<br>Newest: 2025-01-15 15:09:07 +0000<br><br>In attesa: 10<br>Oldest: 2025-01-16 09:12:10 +0000<br>Newest: 2025-02-09 11:21:40 +0000 Status report information<br><br>Generated at: 2025-01-16 10:22:57 +02:00<br>
    Thread Starter Stefano

    (@csdshop)

    Hello Pierre, thank you so much!
    I tried me too to deactivate the Gutenberg plugin and it works all fine.

    Thank you!

    Stefano

    Thread Starter Stefano

    (@csdshop)

    We are all waiting for an update/solution…

    Thread Starter Stefano

    (@csdshop)

    Yesterday, I elaborated 5 orders, 1 of them doesn’t set any reminder (all ther order are in “completed” status).

    Have a nice day!

    Thread Starter Stefano

    (@csdshop)

    update: now it’s seems turning on… only one order is without automatism? Seems so strange.

    buona sera, abbiamo lo stesso problema. dal vostro sito visualizziamo che ha risolto… come? a noi compaiono i campi nella schermata “ordini” ricevuti ma non al cliente se si registra…

    Grazie!

Viewing 15 replies - 16 through 30 (of 30 total)