Creative Themes
Forum Replies Created
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Forum: Plugins
In reply to: [Blocksy Companion] Mobile Header all screwed up!Hello @yhsh,
“I hope you can fix this for me” – please understand us that this issue happens only on your end so most likely there is something wrong with your install or maybe other things are conflicting…
Could you please try to activate the parent theme and see if the search functionality works?
Waiting for your reply.
Forum: Themes and Templates
In reply to: [Blocksy] WP Widgets 5.8 don’t work with BlocksyHello @wpbluefox,
Yes, at the moment the new widgets are not yet supported in Blocksy simply because we should adapt all pro version scenarios for this new functional.Hope we will be able to finish this task soon and you will be able to use the blocks inside widget areas.
Let us know in case you will have any other questions.
Cheers.
Forum: Plugins
In reply to: [Blocksy Companion] Mobile Header all screwed up!@yhsh Sure.
> I’m re-enabling cloudflare because disabling it is NOT AN OPTION. Logically?
Yes, obviously. And everything does work properly with any caching solution out there.
> As said, I just ‘re’ activated cloudflare. The theme SHOULD work fine with it
Yes, and it does.
—
But, after taking a closer look on your site, it looks like you are missing a crucial piece that is needed for displaying Blocksy’s popups — the
.ct-drawer-canvascontainer.Your site: https://cln.sh/JGGF92
A site where everything is normal: https://cln.sh/MU1BX0This signals that something among this happens on your site:
1. You’ve edited main theme files and now the drawer canvas container is not in the output of the footer
2. You have a child theme that overrides theme files, causing the same issue as with #1
3. You have some plugins that try to intercept theme’s header/footer templates and make changes to them. From our past experiences, there is quite a big number of them that usually do this.To find a solution to your problem, we will need a confirmation on all 3 points above from you. For #3 we need a full list of your active plugins. And please, let us know if you made significant changes from a child theme (or in the parent theme).
Waiting for more feedback from you so that we can get this situation fixed for you.
All the best.
Forum: Themes and Templates
In reply to: [Blocksy] Unable to get Wishlist to work on the archive pageHello @anandaravind,
I will investigate this more detailed and will get back to you as soon as possible.- This reply was modified 4 years, 9 months ago by Creative Themes.
Forum: Themes and Templates
In reply to: [Blocksy] Unable to get Wishlist to work on the archive pageHello @anandaravind,
Could you please share your website link so we could take a closer look?Forum: Plugins
In reply to: [Blocksy Companion] Mobile Header all screwed up!Hi @yhsh,
It doesn’t seem like everything related to caches and minifications is being disabled. We can still see resources being loaded from Cloudflare on your site. Can you please disable everything related to this both in Cloudflare dashboard and your WordPress dashboard?
After you’re done with this, your site should be back to normal.
Please let us know how that goes for you. We’ll provide further pointers if that still doesn’t help you.
Waiting for your reply. All the best!
Forum: Themes and Templates
In reply to: [Blocksy] Archive view customization for custom post type@anandaravind Sad to hear that the above code snippet didn’t helped you.
I re-did the test on our end like this:
1. Declared a CPT with the slug
courseusing the “Custom Post Type UI” plugin
2. Added the above code in thefunctions.phpfile of my child theme
3. Result: Courses showed up in the customizer—
Now, it’s possible that the
get_post_type('course')check could fail on your end , because our filter could be called slightly earlier than the moment when your plugin declares the CPT itself.What you can try is whitelisting this CPT without the check at all, like this:
add_filter('blocksy:custom_post_types:supported_list', function ($cpts) { $cpts[] = 'course'; return $cpts; });I believe with this code it should work properly in your case too.
Can you please give it a go and let us know how it performs for you?
Thanks and waiting for your reply.
Hello @timmmmmy,
The problem is that Essential Addons for Elementor plugin is rewriting the theme styles, they are adding a piece of CSS code even if you don’t use any of their elements on a page, please see this video – https://d.pr/v/YQy8THThat’s not a normal thing because the same situation could happen with other themes too.
They should use a more specific selector and also apply the CSS only to their widgets/elements.
It would be better to contact their support because this issue comes from their side and you could even give them a link to this comment so they could faster understand the idea of the problem.
We are open to collaborate with them in case they will need help from our side.
Hope this helps.
Forum: Themes and Templates
In reply to: [Blocksy] Archive view customization for custom post typeHello @anandaravind,
Thanks for providing this info.The thing is that some CPT’s slugs are used by popular LMS plugins which we provide integration for.
That is why we are hiding that CPT from the customizer in order to show it only for those LMS plugins and not conflict with other custom made CPT’s.
But if you don’t use an LMS plugin there is a filter that could bring back the support for your CPT.
Simply add this code in your child theme’s
functions.phpfile or add this code through a snippets plugin like this one.add_filter('blocksy:custom_post_types:supported_list', function ($cpts) { if (get_post_type('course')) { $cpts[] = 'course'; } return $cpts; });Let us know if this helps.
Forum: Themes and Templates
In reply to: [Blocksy] Content Area Spacing not keeping preferenceHello @tghbnju1496,
Could you please share the link to your website so we could better understand you?Forum: Themes and Templates
In reply to: [Blocksy] Archive view customization for custom post typeHello @anandaravind,
What is the slug name of your third CPT?Hello @pulsarinformatique, there is nothing special in this update, this seems to be a permission issue from your server.
Please take a closer look at this article.
Another work around would be to remove the plugin folder from
wp-content/plugins/wp-maintenance-mode/using FTP and install the plugin again.Let me know if this helps.
- This reply was modified 4 years, 10 months ago by Creative Themes.
Forum: Reviews
In reply to: [Blocksy] Out of Stock BadgeHello @chrystian123,
Well I’m not sure how well you tried this and why you talk so rude…First of all you have to note and understand one simple thing that all themes use different CSS classes and if you found a piece of CSS on the internet that states it will work – this doesn’t mean it will work in all cases.
The easiest way would be to use the browser inspector and find out what CSS class is used in the out of stock badge element, like this – https://d.pr/v/dCst2a
After this you can easily apply this custom CSS and everything will work just fine:
.out-of-stock-badge { display: none !important; }Please see this video – https://d.pr/v/KGDOmT
Hope this helps and please, before making bad and wrong conclusions ask first in the support forum and we will assist you 😉
Forum: Plugins
In reply to: [Blocksy Companion] Blocksy companion Error@versie14 Also, you might want to speak to your hosting about this issue. Here is some more context about it from the WP Core trac: https://core.trac.wordpress.org/ticket/50748
Hope this helps.
Forum: Plugins
In reply to: [Blocksy Companion] Blocksy companion ErrorHi @versie14,
Thanks a lot for the heads up. We’ll take care of this for the next update of the Blocksy Companion.
Until then, please comment out these lines in these files:
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framework/helpers/helpers.phpline37
–scripts/freemius/Freemius.phpline275This will allow you move forward with using the Companion without being bothered by the warning.
Thanks again for letting us know.