Jason Crouse
Forum Replies Created
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Forum: Reviews
In reply to: [SlimStat Analytics] Great Plugin for statistic informationThank you for your kind words!
Jason
Forum: Reviews
In reply to: [SlimStat Analytics] Slimstat Analytics track landing page ?Why not upgrade to 5 stars now and then if you don’t like the plugin, change it back to 3 stars? (with a proper review). I am pretty confident you will not be disappointed.
Jason
Forum: Reviews
In reply to: [SlimStat Analytics] Slimstat Analytics track landing page ?Dear @zzrparts
Yes, Slimstat does have all these features. Would you mind changing your rating accordingly? You can understand how this is not really a review you posted, and your rating does not reflect your opinion on the quality of our software.
I would very much appreciate it,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Slimstat & Theme my login@dcrst75 would you mind testing the new release candidate?
Forum: Plugins
In reply to: [SlimStat Analytics] Last update broke the site.Anyone?
Forum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserIf I look at the code at line 856 as mentioned by the last line in your error here above, there’s nothing that could cause an error:
Are you sure this error is the one you get when using the latest beta? I ask because the first line in your error mentions wp-slimstat.php line 958:
https://github.com/slimstat/wp-slimstat/blob/master/wp-slimstat.php#L958
which doesn’t have a call to the init() function as your error says. Sorry, I’m just trying to understand.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserHa! This is really strange. Other users are reporting that the error seems to be resolved for them. Could you send me a screenshot of the error and your Slimstat config at https://support.wp-slimstat.com ?
Thanks,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserThank you for taking some time to test this new release, and for reporting back right away! Would you mind keeping this new version running for a a few days to see if there’s anything wrong with it?
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserHi,
we just pushed the new release candidate to our Github repository:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Last update broke the site.Dear all,
we just pushed the new release candidate to our Github repository:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] The site is experiencing technical difficulties.Hi,
we just pushed the new release candidate to our Github repository:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Slimstat & Theme my loginHi,
we just pushed the new release candidate to our Github repository:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Fatal Error after most recent updateHi Isabelle,
are you using a plugin called Theme My Login by any chance?
Thanks,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Add on no longer works after updateHi Ashleigh,
again, apologies for the delay in getting back to you on the support site. I’m going to mark this ticket as resolved, also because requesting assistance about paid plugins is frowned upon by the mods on this forum.
Thank you,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Slimstat & Theme my login@dcrst75 just to clarify, do you have Theme My Login installed, too?