Jason Crouse
Forum Replies Created
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Forum: Reviews
In reply to: [SlimStat Analytics] After test, I vote for this pluginHi @zzrparts
thank you for your review and your kind words. Please feel free to share any feedback you have to improve our plugin, since you see “much room to be improved”. As you can see from our activity on these forums, we’re always happy to listen to our users to make Slimstat a better product.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] “Search Term” is empty, I already gave 5 starsUnfortunately, there’s not much any analytics tool can do to get that information from Google these days, thanks to the NSA scandals of a few years ago:
https://searchengineland.com/post-prism-google-secure-searches-172487
Only Google itself has access to those encrypted keywords, and of course they can show them in GA. We’ve recently improved our algorithm to try and sniff keywords in other ways, and we hope that will help a little. Also, we’re working on adding features to read third-party cookies to gather even more information about your visitors.
Best,
Jason- This reply was modified 6 years, 8 months ago by Jason Crouse.
Forum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserThanks. We’re releasing the new update tomorrow on the WP repository. Please update and let me know if it fixes your issue.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] The site is experiencing technical difficulties.@fotan thanks for getting back to me so quickly! Your help in testing this new release is very much appreciated! We’re planning on releasing it to the public on WP sometime tomorrow.
Best,
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Error 500 – 404 error – updateTerrific, thank you for getting back to me so quickly! We’re going to release it to the WP repo tomorrow.
Best,
JasonForum: Plugins
In reply to: [SlimStat Analytics] Fatal Error after most recent updateSure, no rush. Take your time.
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] The site is experiencing technical difficulties.Hi,
we recently pushed a new release candidate to our Github repository, which we believe addresses this issue you’re experiencing:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Fatal Error after most recent updateHi, no worries for the delay.
We recently pushed a new release candidate to our Github repository, which should address this issue you’re experiencing:
https://github.com/slimstat/wp-slimstat/archive/master.zip
If you would like to help us test it, please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] The site is experiencing technical difficulties.Marking as resolved.
Forum: Plugins
In reply to: [SlimStat Analytics] Slimstat & Theme my loginMarking as resolved.
Forum: Plugins
In reply to: [SlimStat Analytics] Last update broke the site.Marking as resolved.
Forum: Plugins
In reply to: [SlimStat Analytics] Crashes Avada Theme in Any BrowserAny updates?
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] German translationHi there! This is enormously appreciated. It will really benefit our huge German community! I’ll push it to the WordPress repo when we release our next update.
Thank you so much!
JasonForum: Plugins
In reply to: [SlimStat Analytics] Error 500 – 404 error – updateHi,
we recently pushed a new release candidate to our Github repository:
https://github.com/slimstat/wp-slimstat/archive/master.zip
Please download this file to your desktop and unzip it. Then, using your FTP client, replace the content in
/wp-content/plugins/wp-slimstat/
with these new files. DO NOT UNINSTALL Slimstat, or you will lose all your data. Also, given the changes to the tracker, please make sure you clear your website cache to allow Slimstat to append the new shorter tracking code to your pages. Also, if you are using Slimstat to track EXTERNAL pages (outside of your WP install), please make sure to update the tracking script there with the new one you can find in Slimstat > Settings > Tracker > External Pages.
Test this new release as thoroughly as possible, and see if the issue you were experiencing still occurs.
One last thing: this is NOT the official release just yet, and even though we consider it stable enough, we recommend that you update to the OFFICIAL release, once it’s available on the WordPress repository.
Keep me posted and do not hesitate to reach out to us if you notice any issues!
Thank you for helping us improve Slimstat!
Jason
Forum: Plugins
In reply to: [SlimStat Analytics] Fatal Error after most recent updateMarking as resolved.