CodeWooGeek

Hello there,

Good Day !!!

Tomorrow you will receive update which has an option to hide name field.

Between you can use previous version of our plugin in previous version section https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/advanced/

Thanks.

Hello there,

Good Day !!!

We suggest you to set cache timeout(if applicable in your cache plugin) to purge cache for every x hours(set below 12 hours). Or try alternate of WP Nonce verification which is google reCAPTCHA v2 checkbox with server side validation(it is in our settings page) which will solve your reported issue.

Please make sure you encounter this issue in latest version of our plugin or old?

For now i am mark this thread as resolved, if you have any queries open a new ticket/reply here if you have same query.

Thanks.

Hello there,

Good Day !!!

You can hide the Subscribers Count in Product Page(backend), by doing the following change.

If you’re in the Product List Page(backend), on the top right there is a screen option menu, click that one and you will see the list of columns in checkbox, just uncheck Subscribers Count checkbox which will hide the column in Product List Table.

For now we mark this support thread as resolved, if you have any queries just open a new support thread.

Thanks.

Hello there,

Good Day !!!

Could you please troubleshoot the issue in detail by the following steps?
1. Change Background Process Engine from Default to WooCommerce Background Process(try to restock product from out of stock to in stock)
2. We record log for each instance, we suggest you to check the log in WooCommerce -> Status -> Logs -> back-in-stock-notifier with latest date which has detailed information about where it stopped.

Let us know.

For now we mark this ticket as resolved, incase you need any help please reply back to this thread for further discussion.

Thanks.

Hello Itai,

Good Day !!!

We suggest you to set cache timeout(if applicable in your cache plugin) to purge cache for every x hours(set below 12 hours). Or try alternate of WP Nonce verification which google reCAPTCHA v2 checkbox with server side validation which will solve your reported issue.

For now i am mark this thread as resolved, if you have any queries open a new ticket/reply here if you have same query.

Thanks.

Hello there,

There are many reason behind fail to send restock email.

Please try to troubleshoot the issue in detail
1. Try change background process engine to woocommerce(repeat the process) instead of default to see it helps.
2. Check Manual sending instock email works?
3. We record the log of each activity behind sending email, so we strongly suggest you to check the log recorded in WooCommerce -> Status -> Logs -> Top right side drop-down check any log with prefix of back-in-stock-notifier with latest date, that will have more details about the issue.
4. Sometimes issue may arise because of conflict between plugins, we suggest you to try (just for testing) deactivate all other plugins except Woocommerce and our Plugin to see it works in any way?

If our plugin works after trying troubleshoot steps, do consider to change the review.

Thanks,
CodeWooGeek Team.

Hello there,

We noticed our plugin is not active in your side. But we further notice few things where we couldn’t seen any out of stock label

When we inspect css noticed few css added in your style.css which set the variation availability div wrapper to hide and opacity to 0. We’re not sure what other css breaks our plugin visibility

oceanwp-child-theme-master/style.css we noticed the below css which ofcourse hide our subscribe form as well, because we rely on woocommerce-variation-availability wrapper

.woocommerce-variation-availability, .reset_variations {
	display: none;
	opacity: 0;
}

.woocommerce div.product p.stock {
	opacity: 0;
}

Let us know

Thanks.

Hello there,

Good Day !!!

If you know how to add/edit css in your site, you can easily change colour of subscribe form.

If you want to customize it in our settings page please check add-ons/Extension section in plugin description page.

https://wordpress.org/plugins/back-in-stock-notifier-for-woocommerce/

Please note: As we’re not allowed to promote our paid add-ons in forum ticket as per forum rules. As you see the previous forum ticket with your same query, but our answer was removed by forum moderator(because we link our paid add-ons)

Let us know.

Thanks.

• This reply was modified 5 years, 12 months ago by CodeWooGeek.