Shahjada

Actually such link comes from short-code only, but we need to check it in your page to understand your issue, if possible please install it somewhere accessible from internet.

I’m checking right now.

Yes, possible, in that case you need to upload all those files using ftp maintaining your preferred folder structure, then use server file browser to attach file.

Pre-sale support never says like that. They really don’t need to lie to get a sale. You said you sell pdfs and asked if pdf stamper can stamp email, support team reply, “yes, pdf stamper can do that, print customer name, email and other info( we also explained it clearly here http://www.wpdownloadmanager.com/download/wordpress-pdf-stamper-plugin/ ). After you purchase and download, now you want to link pdf stamper with email lock feature with wpdm pro, which is actually not in our available feature and also you never asked it to pre sale.
We always refund as per our terms and conditions. But in your case, the reason was totally improper, a feature you asking which was never part of our plugin, but as you said you need it, we could add it with a day specially for you, then you saying you don’t want it, but refund, does it really sound reasonable? Yes, we are improving the plugin every day, that’s why, as you see, the plugin already has 1000s of active users. Believing in miracles is good, but being reasonable is better then believing in miracles.

Issue is fixed in last update

You can upload all the files to /uploads/download-manager-files/ dir using ftp, then attach the files using server file browser when creating download post.

Download and install this plugin http://www.wpdownloadmanager.com/download/advanced-tinymce-button/ , the plugin will help you to generate short-code easily. When using the plugin, you need to select “Default Template with Download Count” to show download count. However here is the short-code:
[wpdm_package id='216' template="link-template-default-wdc.php"]