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  • Thread Starter clarksearch

    (@clarksearch)

    Oops, sorry, I also have to add that I have Vaultpress and W3Total Cache

    Thread Starter clarksearch

    (@clarksearch)

    OK. I did check my dashboard and stats. Seems I am still getting their service. So that is good. But I think I should have a backup and want to add Vaultpress. Can’t do it until I can log in. Arg!

    Thank you!

    Thread Starter clarksearch

    (@clarksearch)

    I wonder if the problem is that the link in their email is for a wordpress.com but I am on WordPress.org? So when asked to sign in , the passwords don’t work?

    Stiil one should be able to reach them and I just clicked on “contact” and saw the same message again:

    “We’re not here right now!

    Akismet support is closed while we’re hard at work improving our service. But don’t worry, Akismet never takes time off and will continue to battle spam for you while we’re away.”

    So does this mean my site isn’t getting spam saved since my account has a balance due?

    Thread Starter clarksearch

    (@clarksearch)

    Sorry I was away for a day. I got the email from them on 1/25 saying I need to update my card. Gave me a link to contact them if I had any trouble. That is when I ran into trouble. I emailed a reply back to them that day.

    Then I emailed again on 1/27

    Still no word

    Thank you
    Ellen

Viewing 4 replies - 1 through 4 (of 4 total)