ckadenge (woo-hc)

Hi @dribgib,

While we do not directly encourage users to share their emails and credentials publicly, I noticed that you’re using our premium WooCommerce subscriptions plugin for your subscriptions. In this case, we’d like to take a closer look at this internally.

Please contact us at <a href=“https://woo.com/my-account/contact-support/”>Woo.com > My Account > Support</a>. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.

We will be able to help you further there.

Hi @mahmoodpc2299,

As this plugin is not developed or maintained by WooCommerce, we don’t have control over its updates.

However, for this kind of setup, I would suggest reaching out to a developer, as this involves custom coding and implementations. The WooCommerce community is filled with talented open-source developers, and many of them are active on the channels listed below:

• WooCommerce Developer Resources Portal
• WooCommerce Advanced Facebook group
• WooCommerce Developer Slack Channel
• Hire a WooCommerce Expert

Hope this helps!

Hi @bewildinspired,

Thank you for reaching out.

I’m sorry to hear your client is having trouble with their images. I checked the store and indeed the images looked stretched, however, before we can dive deep into troubleshooting this issue, I’d like to understand your site properly. Please share with us your System Status Report, which you can find via WooCommerce > Status > Get system report > Copy for support.

Hello Andi @fotoandi,

Thank you for reaching out.

I’m sorry to hear that you’re experiencing issues with your product variations and stock status.

It is unusual that this is happening to you, but I’ll be happy to help you out.

So that we can be able to understand this issue even further, please share the following for us to understand your setup:

• System Status Report: navigate to WooCommerce → Status. Select Get system report and then Copy for support.
• Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

Cheers.

Hi @juanvtec,

It happened again. You have my .csv and try to see if it does the same thing. I’ve had the screen like this for an hour and it doesn’t progress any further.

Sorry to hear about the issue.

Could you please try having all active plugins temporarily disabled, then try the importation process to see if the issue persists?

Hi @velozsup,

login information on the general forum I have never given, do not give and will not give. I was thinking of private message and so only as an additional user.

This is discouraged here as we only provide support via giving suggestions and recommendations and the merchant goes ahead and tries the mentioned steps to troubleshoot further.

On the other, there’s also no mechanism to send a private message in the forum. For one on one assistance, we recommend reaching out to codeable.io, they do provide one on one paid support.

I hope this helps.

Hi @luc333,

Thank you for reaching out.

I understand you’d like to add a SKU column in the order Analytics report. While there is no direct setting in WooCommerce Analytics to add a SKU column to the order report, I’d be happy to point you in the right direction.

I came across this article that explains How to add columns to analytics reports and CSV downloads. Please follow the steps outlined there and let us know if this helps.

Be sure to have a full site backup before proceeding with the steps.

All the best.

Hi @zirconlifestyle,

Thank you for reaching out.

I understand you’re seeing a message about a past-due action in the Action Scheduler. This usually indicates that a scheduled action in your WooCommerce store has not run as expected.

To address this, you may want to manually run the past-due action by going to Tools > Scheduled Actions in your WordPress dashboard. Find the past-due action and click on “Run” next to it.

Let us know if this helps.