ChrisHurst
Forum Replies Created
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Forum: Plugins
In reply to: [Simple Cron] error when I want to activateMost likely that is caused by an older version of PHP.
We have released an update to the plugin that will properly check your PHP version.
Please contact us on our website if you require assistance with upgrade your PHP version.Thank You!
Forum: Plugins
In reply to: [Custom CSS Manager] Merry Holidays :) Quick Question Before InstallYes, that sounds correct.
If you move your modified CSS from the theme (and/or plugins) to the custom CSS manager plugin, those modifications will not be lost when your theme is updated.Thanks!
Forum: Plugins
In reply to: [Transparent Image Watermark] Ultra version support!!!We would be happy to add that feature for you as well as send you an updated version.
Please send us an email using the contact us page on our website.
http://mywebsiteadvisor.com/contact-us/Thank You!
Forum: Plugins
In reply to: [Simple Backup] No Database createdmysqldump is a program that needs to be installed on your server to create the database backups. Your hosting provider may have some info on how to install it, otherwise feel free to contact us directly via the contact page on our website and we would be happy to help.
Thank You!Forum: Plugins
In reply to: [Transparent Image Watermark] Not WorkingAs far as we know, there are no issues with the plugin and WordPress v3.5 and it has been tested by us on several of our websites. Could you try disabling all of the other plugins, besides the watermark plugin and see if you still experience the same problem? Could you please email us a screenshot of your plugin settings page? (use the contact us page on our website and send a link to your screenshot) Also could you check your error logs for any errors?
Thank You!Forum: Plugins
In reply to: [Simple Backup] No backup CreatedWe are sorry to hear of your trouble.
Please send us a message using the contact us page on our website.
If you could include a link to a screenshot of the plugin settings page that would be very helpful!
Thank You!Forum: Plugins
In reply to: [Transparent Image Watermark] Not WorkingWe are sorry to hear of your trouble.
Perhaps you could supply us with some more information so we can help.
First, please visit our website and use the contact us page.
Second, please provide a description of the trouble you are having.
Finally, when you say it does not work with 3.5 do you mean to say that it used to work and now it has stopped working since you upgraded?Thank You!
Forum: Plugins
In reply to: [Simple Backup] Backup is growing and growingThank you for your help!
We have just released an update with this fix applied.Forum: Plugins
In reply to: [Simple Backup] Change backup directoryUnfortunatley, no we have not added that feature yet. Is the default location causing you any trouble?
Thank You!
Forum: Plugins
In reply to: [Bulk Watermark] Watermarks Not ApplyingAre you getting any error messages on the screen or in the error log?
Sometimes it appears that watermarks do not get applied due to browser caching of the images.
We recently released an update to correct this issue.
Could you please try the most recent version of the plugin and if you stil have trouble, please contact us directly, using the contact page on our website.Thank You!
Forum: Plugins
In reply to: [Simple Slider] Latvian symbols dont workWhich version are you having this problem with?
Thank You!
Forum: Plugins
In reply to: [Simple Slider] Latvian symbols dont workThank you for bringing this to our attention.
We released an updated version today, v1.2 which should correct that issue and several others.Thanks!
Forum: Plugins
In reply to: [Simple Backup] Receiving error messgaes in SettingYes, most likely contact your host or search their support documentation.
The Simple Backup Plugin does need the exec and passthru functions to operate.
You may need to create a php.ini file in the root of your wordpress directory to override the disabled functions setting.Thanks!
Thank you for bringing this to our attention, the plugin has been updated. As far as not getting any out put, please contact us directly via our website, and send us an example of how you are trying to use the shortcode.
Thank You!
Forum: Plugins
In reply to: [Simple Backup] categories and usersWe are not aware of any additional steps, what you have done should work.
You could try doing a backup of the database with the Backup Debugging Enabled option enabled. It should list the tabled that get backed up and then actually display the backup data below. You will want to look for the following tables relating to users and categories: wp_users, wp_meta, wp_terms, wp_term_taxonomy, wp_term_relationships. You could also check for those tables in your new installation, do they contain the correct amount of data compared to the original site?Thanks!