Eze
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Kadence] Change logo & colorHi there,
Thank you for reaching out.
To change your website logo, navigate to the theme Customizer > Site Identity > Site Title and Logo Control. Here is a screencast for your reference:
https://share.zight.com/bLubwjkeTo change your website color, navigate to the theme Customizer > Colors & Fonts > Color – Typography. Here is a screencast for your reference:
https://share.zight.com/o0uLmv7RI hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Plugins
In reply to: [Kadence Blocks — Page Builder Toolkit for Gutenberg Editor] Image LightboxHi @thekendog,
Thank you for reaching out.
The Kadence Advanced Image lightbox is handled by the theme. To enable lightbox for an Image (Adv) block:
1. Navigate to the theme Customizer > General > Performance
2. Toggle ON Enable Lightbox
3. Copy the Image File URL from your Dashboard > Media
4. Edit the page with the image and paste the URL in the Image LinkHere is a screencast of how to achieve this:
https://share.zight.com/jku85mqYYou can apply these settings to the Gutenberg Image block as well.
I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] How to customize WidgetsHi David,
Thank you for the additional information.
There is no built-in option to remove the Navigation block divider on the sidebar.
You can use this custom CSS to remove the divider:
.sidebar-inner-wrap .collapse-sub-navigation ul.menu li a{ border:0px; } .sidebar-inner-wrap .collapse-sub-navigation ul.menu .drawer-nav-drop-wrap .drawer-sub-toggle { border:0px !important; }Here is how to add the custom CSS to your website:
https://www.kadencewp.com/help-center/docs/kadence-theme/how-do-i-add-custom-css/Watch this demo screencast of what happens when the CSS code is added to your website:
https://share.zight.com/eDuedGqlYou can further customize the sidebar from the theme Customizer > General > Sidebar
I hope this helps. Please let us know how we can help further.
Cheers,
EzeHi Michael,
Thank you for reaching out.
I am unable to replicate this issue with version 3.2.26. Here is a screencast for your reference:
https://share.zight.com/rRuBKmQYTry updating Kadence Block to the latest version 3.2.27 and see if the issue persists.
Also, to troubleshoot this, please try the following troubleshooting steps listed here:
https://www.kadencewp.com/how-to-troubleshoot-your-website/I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] my header is big, how to make it small by CSSHi @jasonpowu,
Thank you for reaching out.
Here is a screencast of your website header:
https://share.zight.com/bLuQyyYzCan you please provide additional information on what you are trying to achieve with the header?
In the meantime, if you are trying to reduce the header height, navigate to the theme Customizer > Header > Click on the Header Rows and reduce the Min Height value. Here is a screencast for your reference:
https://share.zight.com/kpueRREPAlso, you can change the Header Rows Layout as shown in the screencast.
Please let us know how we can help further.
Cheers,
EzeHi @shrlife,
Thank you for reaching out.
I understand you can’t activate Kadence AI.
To activate Kadence AI:
1. Navigate to your Dashboard > Kadence > Home
2. Click on Activate Kadence AI
3. You will be redirected to connect your website with your Kadence AccountIf you are trying to Activate Kadence AI from your Design Library, click on the Activate Kadence AI button. You will be redirected to Kadence > Home where you can click on the Activate Kadence AI button, and you will again be redirected to connect your website with your Kadence Account.
Here is a screencast for your reference:
https://share.zight.com/yAuBK5WYCan you confirm where on your website you are trying to activate Kadence AI that it just refreshes?
In the meantime, to troubleshoot this, access your dashboard on a different browser and see if you can Activate Kadence AI as shown in the screencast provided. See more troubleshooting steps:
https://www.kadencewp.com/how-to-troubleshoot-your-website/Here is also a guide on how to Activate Kadence AI:
https://www.kadencewp.com/help-center/docs/kadence-ai/activating-kadence-aiI hope this helps. Please let us know how we can help further.
Cheers,
EzeHi Callistabr,
I’m happy to hear that the plugin is now working alright.
Please do not hesitate to let us know if you need any further help.
You can always submit a ticket here:
https://www.kadencewp.com/free-support-tickets/Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Page Title not showing in page editorHi there,
I am unable to replicate this issue on my website. For reference, see my screen recording of me editing my page and my title page is showing: https://share.getcloudapp.com/6qubE1xy
Please submit a premium ticket so that we can take a closer look at your website and help troubleshoot the issue:
https://www.kadencewp.com/premium-support-tickets/Please let us know how we can help further.
Cheers,
EzeHi @davidweston,
I was unable to replicate this issue on my mobile device. The Advanced Gallery block carousel is moving using Chrome browser.
See my mobile screen recording for reference: https://share.getcloudapp.com/qGuq5zobYou can try the following troubleshooting steps:
- Try clearing your mobile browser cache, or try visiting your website in incognito mode.
- This might be due to accessibility settings on your device. If you are using an iPhone, go to Settings > Accessibility > Motion > Disable Reduce Motion. Turning this option off will allow the slider to move/auto-play. See screenshot for reference:
https://share.getcloudapp.com/nOuKPWy4 - Try visiting your website on a different browser on your mobile device.
- Try using another mobile device to visit the website and let me know if the issue is replicated on it.
I hope this helps. Please let us know how we can help further.
Cheers,
EzeHi @nobuhlesibusiso,
Thank you for reaching out, and sorry for the late reply.
I understand that you’re facing an issue with font colours not displaying properly.
After inspecting your website, I realized that the font colours with the links to the books are inheriting the font colour of the theme.
Since you are using Advanced Text blocks, you can edit the text link style inside the block settings as shown in this screen recording:
https://share.getcloudapp.com/ApuvYJwxI hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Code issue on product pageHi @freddyeee,
Based on the information you provided, it seems like the issue might be related to the product’s attributes. In some cases, when a product has attributes, the code used to display the “You save(x%)” message might not work properly.
One possible solution could be to modify the code to handle the product’s attributes more gracefully. For example, you might need to adjust the code to check for the presence of attributes and handle them differently depending on the type of attribute (e.g., colour, size, etc.).
Here is an updated code snippet that should handle both simple and variable products with attributes:
add_action( 'woocommerce_single_product_summary', 'display_savings_percentage', 12 ); function display_savings_percentage() { global $product; $regular_price = $product->get_regular_price(); $sale_price = $product->get_sale_price(); if ( ! $regular_price || ! $sale_price ) { return; } if ( $product->is_type( 'variable' ) ) { $min_price = $product->get_variation_regular_price( 'min', true ); $max_price = $product->get_variation_regular_price( 'max', true ); $min_sale_price = $product->get_variation_sale_price( 'min', true ); $max_sale_price = $product->get_variation_sale_price( 'max', true ); if ( ! $min_price || ! $max_price || ! $min_sale_price || ! $max_sale_price ) { return; } $regular_price = ( $min_price === $max_price ) ? $min_price : $min_price . ' - ' . $max_price; $sale_price = ( $min_sale_price === $max_sale_price ) ? $min_sale_price : $min_sale_price . ' - ' . $max_sale_price; } $savings_percentage = round( ( $regular_price - $sale_price ) / $regular_price * 100 ); echo '<p class="savings-percentage">You save ' . $savings_percentage . '%</p>'; }This code should check if the product is a variable product, and if so, calculate the minimum and maximum regular and sale prices for all variations, and then display the appropriate message with the savings percentage.
If the product is a simple product, the code should work as before and calculate the savings percentage based on the regular and sale prices.
If the above solution doesn’t work, I will advise that you consider reaching out to WooCommerce for further assistance.
I hope this helps.
Cheers,
EzeHi @litfellow,
I have tried replicating this issue on my website, but the issue is not happening on my end with the latest Kadence Block Pro Version 1.7.26 installed. See screen recording for reference:
https://share.getcloudapp.com/rRugGjKWSince this issue is related to Kadence Blocks Pro, please submit a ticket here to get premium support:
https://www.kadencewp.com/premium-support-tickets/Also, kindly check and confirm if you have any errors in the browser console log when you click on the advanced tab. Here is how to view Console Log Errors in Kadence Theme: https://www.kadencewp.com/kadence-theme/knowledge-base/troubleshooting/how-to-view-console-log-errors/
I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] boxed format showing even though I’ve selected unboxedHi @zenguided,
The fix to the Post Block Unboxed Content Style Layout issue has been applied to the Kadence Theme 1.1.34 update. See theme update log:
https://www.kadencewp.com/kadence-theme/changelog/Kindly update the Kadence Theme on your website and let us know if helped.
Cheers,
EzeHi @smartsmart,
I understand that you have created a small form and are encountering issues with sending an email to the email address entered in the email field upon clicking the “send” button.
Could you confirm if they are using the Kadence Blocks plugin’s Form Block? I
If you are using the free version, the email will be sent to the admin email address or other addresses set in the block settings.In the Pro Addon, the Auto Response action can be enabled. That option will send the form response to the email address of the user who submitted the form entry.
Learn about Kadence Form Block: https://www.kadencewp.com/help-center/docs/kadence-blocks/form-block/
I hope this helps.
Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] cls issue on mobile product pageHi Robert,
Yes, you can assign image dimensions to your product images so that the space for the image is dedicated when the page loads. This can help reduce CLS (Cumulative Layout Shift) issues on your mobile product pages.
Follow the steps below to achieve this:
1. Go to the WordPress Dashboard and navigate to Appearance > Customize.
2. In the left sidebar, click on Additional CSS.
3. Add the following CSS Code:.woocommerce div.product div.images img {
width: 100%;
height: auto;
max-width: 500px;
max-height: 500px;
}- Click Publish
In this code, we are selecting the product image element and setting its width to 100% of its container, while also specifying a maximum width and height of 500 pixels. This will ensure that the image is always scaled proportionally and fits within its container, while also reserving the correct amount of space on the page.
You can adjust the maximum width and height values to suit your specific needs. Once you have published this update, you should see an improvement in CLS on your mobile product pages.
Please let me know if this works.
Cheers,
Eze