Eze
Forum Replies Created
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Forum: Themes and Templates
In reply to: [Virtue] Out of date issueHi there,
Glad you reached out to us about this.
Yes, this has been escalated to the development team.
However, there shouldn’t be any issue with this template’s functions. It will still work as expected.
Please let us know if we can help you with anything else.
Cheers,
EzeForum: Plugins
In reply to: [Kadence WooCommerce Email Designer] Website Logo Not displaying on emailsHi there,
Glad you reached out, happy to help.
I am unable to replicate this issue. Here is a screencast for your reference:
https://share.zight.com/yAuzRpQwTo troubleshoot this, please clear your website cache and WooCommerce Template cache:
https://www.kadencewp.com/help-center/docs/kadence-theme/clearing-your-website-cache/See more troubleshooting steps:
https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] How to disable click and zoom on product images?Hi @gemini23,
Glad you reached out, happy to help.
You can try using this custom filter to disable the product image hyperlink:
function e12_remove_product_image_link( $html, $post_id ) { return preg_replace( "!<(a|/a).*?>!", '', $html ); } add_filter( 'woocommerce_single_product_image_thumbnail_html', 'e12_remove_product_image_link', 10, 2 );Here is how to add the custom filter to your website using the Code Snippets plugin:
https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-add-a-custom-filter-or-function-with-code-snippets/I hope this helps. Please let us know how we can help further.
Cheers,
EzeHi @nitrospectide,
Glad you reached out, happy to help.
I am unable to replicate this issue on my website. When I selected the Row Gutter to None or “0” on mobile view, the Row Layout gutter shows as row-gap: 0px; Here is a screencast for your reference:
https://share.zight.com/bLubvLXDTo troubleshoot this, please try the following troubleshooting steps listed here:
https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/Please let us know how this goes and if we can help you further.
Cheers,
EzeHi @dabesa,
Glad you reached out, happy to help.
This is very unusual. I am currently using the latest version of WooCommerce 9.0.2 and my WooCommerce Email Designer did not change to the original template.
Do you have a backup of your website that you can roll back to? If you do, please roll back to the version before you updated WooCommerce, update WooCommerce again and see if the issue persists.
In the meantime, please clear your website and WooCommerce template cache:
https://www.kadencewp.com/help-center/docs/kadence-theme/clearing-your-website-cache/Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Website view of cart pageHi @freddyeee,
Thank you for the additional information.
By default, the cart summary and cart total should appear on the same row on desktop view.
To troubleshoot this:
1. Delete the custom CSS
2. Edit the cart page using the WordPress Editor rather than Elementor
3. Delete the blocks or items on the cart page and freshly add the Classic Cart blockHere is a screencast for your reference:
https://share.zight.com/Wnu8DnA7Please let us know how this goes and if we can help you further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Website view of cart pageHi @freddyeee,
Thank you for the clarification.
To troubleshoot this, kindly edit the Cart page, delete the cart shortcode/block, and add the Classic Cart block. Here is a screencast for your reference:
https://share.zight.com/d5uXnP6zIf the issue persists, please use this custom CSS:
@media (min-width: 1024px) { .woocommerce table.shop_table { width: 70%; float: left; } .woocommerce .cart-collaterals, .woocommerce-page .cart-collaterals { float: left; width: 30%; } .woocommerce-cart .wc-proceed-to-checkout a.checkout-button { display: inline-flex; } }Watch this demo screencast of what happens when the CSS code is added to your website:
https://share.zight.com/Kouk1ld7I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Add Before and Add After buttons disappeared?Hi @marioscomco,
The Add Before and After is managed by WordPress Gutenberg and not Kadence.
I found a similar case where the Add Before and After does not show when the Paragraph block is disabled from the list of blocks in the Gutenberg Preferences. Learn more:
https://github.com/WordPress/gutenberg/issues/46753If you disabled any block, kindly enable it and see if the issue persists.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] How to search Products AND Posts?Hi @gemini23,
Glad you reached out, happy to help.
By default, the search function is designed to search your pages, posts and products for related keywords.
On your websites, it appears to be searching your posts and products. Here is a screencast for your reference:
https://share.zight.com/eDuKXDjzI hope this clarifies things. Please let us know if we can help you with anything else.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Website view of cart pageHi @freddyeee,
Glad you reached out, happy to help!
The desktop version of the cart page cannot be made to look exactly like the mobile version due to the inherent HTML structure, and there is no built-in option to restructure it. However, you can achieve a similar layout using custom CSS.
.shop_table thead {
display: none;
}
.shop_table tbody tr td {
display: block;
align-items: center;
padding: 5px 0;
}This CSS will make the Product, Price, Quantity, and Subtotal appear in each row without their headings being visible, but still mimicking the mobile view layout.
Here is how to add the custom CSS to your website:
https://www.kadencewp.com/help-center/docs/kadence-theme/how-do-i-add-custom-css/Watch this demo screencast of what happens when the CSS code is added to your website:
https://share.zight.com/yAuz1q7lI hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Add Before and Add After buttons disappeared?Hi Bastian,
Happy to help!
I cannot confirm this issue on my website. Here is a screencast for your reference:
https://share.zight.com/7KuZ6ZkOTo troubleshoot this, please try the following troubleshooting listed here:
https://www.kadencewp.com/blog/how-to-troubleshoot-your-website/If the issue persists after trying the troubleshooting steps, please try using a different browser.
I hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Small mobile menu!!!Hi there,
Glad you reached out, happy to help.
Your menu on mobile is small due to the use of an iframe from another website (https://blog.poupfrite.biz). Can you confirm why you are using an iframe on your website?
Iframes are quite difficult to style and adjust, especially for mobile responsiveness, since they essentially display another webpage within your own.
To ensure you have full control over the appearance and functionality of your menu, we recommend using your own content instead of embedding another website through an iframe. This way, you’ll be able to customize the design and make sure it looks great on all devices.
I hope this helps. Please let us know how we can help further.
Cheers,
EzeHi there,
Thank you for reaching out.
Without enabling Lightbox in the Kadence Theme, there is no built-in function to trigger Lightbox on the Image (Adv) block.
Alternatively, you can add the image using the Gallery (Adv) block and trigger lightbox in the link settings:
https://www.kadencewp.com/help-center/docs/kadence-blocks/advanced-gallery-block/
Here is a demo screencast for your reference:
https://share.zight.com/OAuZP5BvI hope this helps. Please let us know how we can help further.
Cheers,
EzeForum: Themes and Templates
In reply to: [Kadence] Make html css Button more enhancedHi there,
Thank you for reaching out.
To add a custom HTML and CSS to your website, please add the HTML and CSS to the Custom HTML block. Here is a screencast for your reference:
https://share.zight.com/qGubE2yLYou can add this HTML and CSS to the Custom HTML block and change the styling as preferred:
<button class="custom-button">Click Me</button> <style> .custom-button { background-color: #3498db; color: white; padding: 10px 20px; border: none; border-radius: 5px; font-size: 16px; cursor: pointer; transition: background-color 0.3s ease; } .custom-button:hover { background-color: #2980b9; } </style>I hope this helps. Please let us know how we can help further.
Cheers,
EzeHi there,
Thank you for reaching out.
We have an existing feature request for this. You can add your vote to it here:
https://www.kadencewp.com/kadence-theme/feature-requests/countdown-timer-add-count-up-days/I cannot provide you with an actual timeline for when or if this feature will be implemented.
Please let us know how we can help further.
Cheers,
Eze