Advanced tab crashes

  • litfellow

    (@litfellow)


    3 years ago

    I’m having issues with Kadence blocks pro plugin. If I install the 1.7.15 version then the advanced tab works fine but I don’t see the page scripts option in this version but if I upload the latest version 1.7.19 of kadence blocks pro plugin then whenever I click on the advanced tab my all blocks crash.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • hannah

    (@hannahritner)

    3 years ago

    Hi @litfellow,

    Apologies for the delay. This is likely a compatibility issue with another plugin and the latest version of Kadence Blocks. Are all your other plugins updated? If so, I suggest deactivating them to test if any are conflicting. Let me know if there’s no change.

    Kindly,

    Hannah

    Thread Starter litfellow

    (@litfellow)

    3 years ago

    @hannahritner yes all plugins are updated, also I have been using the same plugins it was working fine but after 2nd last update of Gutenberg Blocks by Kadence Blocks – Page Builder Features plugin I got issues

    Plugin Support Eze

    (@chieze)

    3 years ago

    Hi @litfellow,

    I have tried replicating this issue on my website, but the issue is not happening on my end with the latest Kadence Block Pro Version 1.7.26 installed. See screen recording for reference:
    https://share.getcloudapp.com/rRugGjKW

    Since this issue is related to Kadence Blocks Pro, please submit a ticket here to get premium support:
    https://www.kadencewp.com/premium-support-tickets/

    Also, kindly check and confirm if you have any errors in the browser console log when you click on the advanced tab. Here is how to view Console Log Errors in Kadence Theme: https://www.kadencewp.com/kadence-theme/knowledge-base/troubleshooting/how-to-view-console-log-errors/

    I hope this helps. Please let us know how we can help further.

    Cheers,
    Eze

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Advanced tab crashes’ is closed to new replies.

  • 3 replies
  • 3 participants
  • Last reply from: Eze
  • Last activity: 3 years ago
  • Status: not resolved