Hi @loopforever
Can you share with us more details of what is going on and how are you pulling out data? i.e: using some WooCommerce GET requests? can you share some of them and their time responses with us?
It’s worth mentioning that depending on what and how you’re doing it can vary from server to server. Also, does the server you are pulling information have any restrictions?
It is quite common adding some restrictions/limits on it.
I hope to hear from you soon! All the best,
Hi @theartehouse
It sounds like a caching issue, but to help us diagnose it better, could you please share a copy of your site’s System Status and errors log, if there’re any?
Your System Status report:
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Error logs can be found at:
WooCommerce > Status > Logs, and then choose a log from the drop-down labeled fatal-errors.log > Click View
Once you’ve done that, paste them here in your response.
I hope to hear from you soon! All the best,
Hi @cutu234! Thanks for sharing more details!
Just to be on the safe side, can you double-check how are you displaying products on those pages?
The way you show products on your page (w/o pagination) may vary from your theme, a shortcode, or even a piece of code.
Also, I can see that you’re loading an infinite scroll script on that site (the one you shared above), it seems to be a feature-packed on the responsive-lightbox plugin.
Since you’re working on a live site, it sounds like a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Then, you can run a conflict test again after checking those scripts and if you’re adding some kind of pagination programmatically.
Let us know how it goes!
Hi @shopkyeth! Thanks for sharing more details!
Just to clarify a bit more, as mentioned above, the WooCommerce Admin plugin is already built-in on WooCommerce.
A stable version of this plugin is packaged with WooCommerce since version 4.0, so you don’t need to install this plugin for analytics in your WooCommerce store.
Install this plugin if you want to test new features before they are released in WooCommerce. Is that the reason that you’re using this plugin?
Also, it seems that the latest version of the WooCommerce Admin plugin isn’t fully tested with the latest version of WooCommerce (tested until WC version 5.9.3).
Let us know if you’re missing anything after disabling the WooCommerce Admin plugin!
All the best,
Hi @arhamm!
We’re happy to hear that! I’m going to mark this as resolved, but feel free to create a new topic if you need anything else!
All the best!
Hi @lernafne!
You may need to edit your e-mail templates (WooCommerce/email/templates).
If you’re comfortable with coding, here’s a discussion with some pieces of codes that you can try:
https://stackoverflow.com/questions/22612731/display-item-price-not-item-total-in-woocommerce-emails
Since this kind of customization is a bit out of scope for us, you can also find a developer here, which can code it for you:
https://woocommerce.com/customizations
All the best!
Hi @zoominphoto
If I understood you correctly, you want to force Stripe to use a specific currency, is that correct?
If so, I’d recommend checking out this WooCommerce extension:
https://woocommerce.com/products/conditional-payment-methods-for-woocommerce/
With that, you’ll be able to add some conditional logic to the payment gateways.
Let us know how it goes! All the best,
Hi @mmkurhade
Just to clarify it a bit more, can you let us know what exactly are you applying with that coupon?
It’s important to keep in mind that coupons are applied to the product price before tax is calculated, also they’re applied to individual products or the items in the cart.
Shipping Rates are not cart items so coupon discounts will not be applied to shipping.
You can read more about managing coupons here:
https://woocommerce.com/document/coupon-management/#faq
I hope to hear from you soon! All the best,
Hi @345ad!
I am not sure if I understood what exactly are you looking for, but you can use an action hook woocommerce_after_subcategory, which is located in your content-product-cat.php (WooCommerce/templates/).
I am sure that you’ve already double-checked it, but just to be on the safe side, have you checked the WooCommerce settings on your customizer (WordPress DashBoard > Appearance > Customize > WooCommerce)?
On your Category display for example, you can set it to show subcategories and products (or only subcategories):
Image link: https://snipboard.io/co7VaP.jpg
Let me know if this is not exactly what you’re looking for and I’ll be happy to take a closer look at it again!
All the best,
Hi @freshwebsite!
If you’d like to choose specific images for each category, there’s only an option to add each image manually in the category settings.
Since you mentioned that you have more than 5,000 categories, I assume you want to do that in bulk, so you’ll need some custom work on that or maybe consider using a plugin.
Here’s a tutorial on the WebToffee website explaining how to do this with their premium extension:
https://www.webtoffee.com/woocommerce-import-product-categories/
Also, found another extension that adds more flexibility to your category fields:
https://woocommerce.com/products/bulk-category-editor-for-woocommerce/
I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack.
We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers also hang out there.
My very best,
Hi @yellowbelly! Thanks for writing back!
Instead of typing the product name on the Product/Exclude Product fields, can you type the product ID?
I am sure it’s on your radar, but you can find a product ID by hovering the mouse over the product name on the Products > All products. It will show ID: XXXX.
Image link: https://snipboard.io/UN8E5p.jpg
Adding it:
Image link: https://snipboard.io/XiSIhQ.jpg
Let us know how it goes! All the best,
Hi @dcteamdevs! How’s it going? Thanks for reaching out to us!
Firstly, I’m assuming that you have already double-checked your email settings (WooCommerce > Settings > Email) and ensured that everything is correct, right?
Then, I’d recommend installing a plugin like WP Mail SMTP, which will log all emails sent, so that way you’ll be able to check if the email is being created and sent.
https://wordpress.org/plugins/wp-mail-smtp/
If it’s dropping any errors, feel free to drop them here, so we can double-check the errors with you!
Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.
Once you’ve done that, paste it here in your response.
I hope to hear from you soon! My very best,
Hi @elaxxl! Thanks for reaching out to us!
I understood that you’re trying to set the category image as a placeholder for products inside of that category, which doesn’t have a featured image yet, is that correct?
If so, and you’re comfortable with coding, here’s a discussion about it and a snippet that you can start with:
https://stackoverflow.com/questions/64609875/replace-product-image-by-a-placeholder-for-specific-category-in-woocommerce
Let us know how it goes! My very best,
Hi @icyb3r! Thanks for writing back!
Can you share the rules you added to remove the cart page from your caching system?
Also, would you mind sharing your NGINX errors log with us, if there are any? If you have enabled it, you can find them in /var/log/nginx
I hope to hear from you soon! All the best,
Hi @xrisa30!
I am happy to hear that you figured it out, let us know how it goes!
All the best,
