Forum Replies Created

Viewing 15 replies - 136 through 150 (of 572 total)
  • Hi @mediih! Thanks for writing back!

    As @hegenberg mentioned above, product-attributes are just like taxonomies, so you may need to retrieve the product data, using the get_post_meta() should work in this case!

    Then, count the elements in that array to determine their positions, add the new attribute to the array and then update it.

    If it’s not a default attribute, AFAIK, you can create a term.

    Here’s a discussion about how to create a term if this is something that you’re looking for:

    https://stackoverflow.com/a/29551092

    In both cases, this is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone can chime in to help you out.

    I can also recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.

    You can also visit the WooCommerce Facebook group or the #developers channel of the WooCommerce Community Slack.

    We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.

    All the best,

    Hi @douganderson! Thanks for writing back!

    To share the screenshots, you can use an online tool like the one below – or any other that you fill comfortable with:

    https://snipboard.io/

    You can drag/drop the screenshots into the screen and grab the generated link to be shared with us, or use the print-screen on your keyboard and then ctrl + V to paste it there (on a windows OS device).

    Regarding the elements of your theme, it’s set by your theme and its stylesheets, all the themes use CSS (Cascade Style Sheets), and you can use them to make some tweaks to your elements.

    This kind of customization is a bit out of scope for us, but we always do our best to help you out, however, I am afraid that it’s a difficult task without checking the live site.

    You can read more CSS all over the internet, but here’s a good start:

    https://www.w3schools.com/Css/css_intro.asp

    I hope to hear from you soon! All the best,

    Hi @rwap

    If this is the case, and if you’re running WordPress 5.2 or later, go over to Tools > Site Health in your Dashboard.

    Under the Info tab, you’ll see your PHP memory limit. In most cases (for almost 99% of the hosting companies) the limit is around 256MB.

    If it’s already set fairly high, one of your plugins might just be broken.

    However, if you find it’s very low, you’ll need to increase it, and I’d recommend checking out with your hosting company what’s the best options in this case.

    If everything fails, share with us your debug messages and also a copy of your site’s System Status.

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response with your wp_debug messages.

    I hope it helps! My very best,

    Hi @000x2a!

    I have checked your site/checkout page but all I can see is only one option: Local Pickup (with a pickup time).

    The shipping options may vary according to your Shipping zones, can you share with us the steps of what we can do to reproduce this behavior? Maybe we need to select a specific state?

    Can you also share a screenshot of your Shipping zones with us? You can find them by navigating through WordPress DashBoard > WooCommerce > Settings > Shipping.

    You can read more about setting up your shipping zones here too:

    https://woocommerce.com/document/setting-up-shipping-zones/

    I hope to hear from you soon! All the best,

    Hi @sunilsingh2019

    Just to clarify it a bit more, is this a totally custom checkout page? I am asking this because, usually, it displays your order details with the product title, quantity purchased, etc, and maybe you can use a piece of CSS to move those lines if this is what you’re trying to do.

    Can we have a link to see it live?

    Also, Here’s a visual HTML hook guide for the WooCommerce Checkout Page, which may help a lot in identifying the hooks used.

    https://www.businessbloomer.com/woocommerce-visual-hook-guide-checkout-page/

    All the best,

    Hi @joyryde

    This kind of problem is usually caused by a conflict with your theme or with another plugin.

    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

    You can find a more detailed explanation of how to do a conflict test here.

    If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response.

    All the best,

    Hi @atwp01, thanks for reaching out to us!

    That’s correct! Natively, you can only add 1 image per product variation. To reach your needs, you can use a plugin like this one:

    https://wordpress.org/plugins/woo-variation-gallery/

    Or any other similar plugin that offers this functionality. The one suggested above will allow you to insert multiple images for/per product variation.

    Let me know if we can help you with anything else! All the best,

    Hi @nic1996!

    If I understood your needs correctly, this extension may fit them perfectly:

    https://woocommerce.com/products/store-finder-for-woocommerce/

    If by chance, it’s not exactly what you’re looking for, no worries! Share more details with us and we’d love to take a closer look at it!

    All the best,

    Forum: Reviews
    In reply to: [WooCommerce] Thank you!

    Hi @tonsy86!

    Thanks for your message!

    We have an amazing community that develops these extensions and add-ons that enrich your customer’s experience in your store.

    These extensions sometimes have a trial period or a limited – free version, that you, usually, can try out! 🙂

    Also, we regularly collect suggestions and feedback to pass along to our development teams. And while we may not implement all suggestions, the discussion around them is what drives us to make great things on WooCommerce.

    Thanks again for your message, and we’re happy that you’re enjoying WooCommerce!

    My very best,

    Hi @miroslavllap

    To help me diagnose it better, can you install the plugin WP Crontrol?

    This will let you check them individually for errors and also run them again if needed.

    If the issue persists, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.

    Select “Get system report” and then “Copy for support”. 

    Once you’ve done that, paste it here in your response.

    All the best,

    Hi @sheldony, thanks for reaching out to us!

    Just to clarify it a bit more, I have accessed your site and added a random product to my cart.

    Image link: https://snipboard.io/zNS0AT.jpg

    Then, I clicked on the cart link, and this is the page loaded:

    https://www.sscy.org/wp/product/tack-day-copy/?attribute_color=Charcoal+Black

    Image link: https://snipboard.io/I1eDtr.jpg

    Can you let me know what page should open instead?

    If possible, share a link/screenshots so we can better visualize it!

    For screenshots, you can use any tool and just share the link with us, if you don’t know any, I’d recommend using this one.

    I hope to hear from you soon! All the best,

    Hi @fabrikahawaii

    Could you please share a copy of your site’s System Status and your errors log?

    You can find your System Status Report via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

    The error log, if there’s any:

    • Go to WooCommerce > Status > Logs
    • Choose a log from the drop-down labeled fatal-errors.log
    • Click View
    • Once you’ve done that, paste them here in your response, this will help us diagnose what’s going on!

      My very best,

    Hi @digitaltrade! Thanks for writing back!

    I can see that this feature may be handled by your theme, which seems to be Flatsome, is that correct?

    With that in mind, can you give the steps below a try, please?

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.

    To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

    You can find a more detailed explanation of how to do a conflict test here.

    If the problem persists, could you please share a copy of your site’s System Status?

    You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

    Let us know how it goes! My very best,

    @glostservice1!

    Sounds like a plan! Feel free to create a new topic if you need anything else!

    All the best! 🙂

    Hi @rodney03, thanks for writing back!

    The first thing you may check is if both sites use a business PayPal account, I am saying this because Alternative Payment Methods (APMs) are automatically enabled for all PayPal business accounts. Private seller accounts do not support APMs.

    Another thing to keep in mind is that the credit card smart buttons loaded by PayPal only render on the checkout page. They only load a few options on non-checkout pages, like PayPal, Pay Later, Venmo, and SEPA (direct to bank).

    Secondly, you would check if it’s not disabled from your Hide Funding Source settings!

    You can get to know more about APMs here:

    https://developer.paypal.com/docs/checkout/apm/

    Let us know how it goes! My very best,

Viewing 15 replies - 136 through 150 (of 572 total)