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Forum Replies Created
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I’m afraid that there isn’t a simple solution for that, but if you’re comfortable with coding, you can retrieve them from the Stripe API.
The Card Object will throw a JSON file with that info, here’s a sample:
"cvc_check": "pass", "dynamic_last4": null, "exp_month": 8, "exp_year": 2023, "fingerprint": "Xt5EWLLDS7FJjR1c", "funding": "credit", "last4": "4242", "metadata": {}, "name": null, "tokenization_method": nullYou can check the Stripe API reference for the Card Object here:
https://stripe.com/docs/api/cards/object
On the other hand, if you’re not into coding, I can also recommend the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.
My very best,
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Multiple Saved Cards from Google PayHi @chrismask
Please contact us at WooCommerce.com > My Account > Support.
You may need to create an account before you can access that page. Please include a link to this forum thread, so that we can keep track of what’s already been done. We will be able to help you further there.
My very best,
Forum: Plugins
In reply to: [WooCommerce] Minimum spend with a conditionAs my colleague mentioned, it’s a fairly complex development topic.
As a side note, you can check out the article below:
https://woocommerce.com/document/minimum-order-amount/
In that article, we also mention this plugin:
https://wordpress.org/plugins/minimum-purchase-for-woocommerce/
Which checks the cart by Product Category or Minimum Purchase Category, and if I understood you correctly, is what you’re looking for, isn’t it?
I hope that helps! My very best,
Forum: Plugins
In reply to: [WooCommerce] How to change the name of field in BillingIt seems that you’re trying to translate the .POT file instead of the .PO.
If you’re looking for the Bulgarian strings, the path must be something like this:
Plugins/WooCommerce/woocommerce-bg_BG.po

Image link: https://snipboard.io/GrTKS7.jpg
Can you double-check the steps stated in the link below about how to create custom translations with Loco translate?
https://woocommerce.com/document/woocommerce-localization/#section-5
Also, it’s important to have both WooCommerce and Loco Translate updated on their latest version, so you can retrieve the new strings.
Let us know how it goes. My very best,
Forum: Plugins
In reply to: [WooCommerce] pre order and abonnementHi @stefm27
If I understood you correctly, WooCommerce doesn’t have something like this natively, and you may need to use a plugin for that.
However, the Pre-Order plugin and the Subscriptions Plugins aren’t compatible yet.
Alternatively, you could create a pre-order product, and once the user purchases your pre-order product you could convert them to a subscription once the pre-order product is delivered.
You can check the WooCommerce Pre-orders extension and its functionalities here:
https://woocommerce.com/products/woocommerce-pre-orders/And here, the WooCommerce Subscriptions extension:
https://woocommerce.com/products/woocommerce-subscriptions/
Let us know if you have questions about it! My very best!
Forum: Plugins
In reply to: [WooCommerce] Cart empty after cancelled paymentBased on your error log file it looks like the sync isn’t working properly because of an issue with your tokens.
To create new tokens, can you please disconnect and reconnect the Facebook for WooCommerce plugin? Let’s fix those errors and see what happens.
We have a guide here on how to reconnect this plugin:
Also, would you mind sharing with us a step-by-step on how to reproduce the error on our end? Especially what are the steps taken to cancel the order on your payment page?
Let us know how it goes, I hope to hear from you soon!
My very best,
Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Form-pay.php Google/Apple PayHi @chrismask
It’s hard to say what’s going on without checking your core customized files, which is a bit out of scope for us.
You can double-check the WooCommerce Code Reference for that particular file to see if yours is similar, and has all the basic functions:
https://woocommerce.github.io/code-reference/files/woocommerce-templates-checkout-form-pay.html
You can also check if you have correctly enabled the Express Checkout with the WooCommerce Stripe Gateway plugin.
You can do this by navigating by WordPress Dashboard > WooCommerce > Settings > Payments > Locate the Stripe method (double-check if it’s enabled), and then click on Manage.
On that screen, you can check if the Express Checkout is enabled and where it’s displayed (checkout page, cart page etc).
Sample screenshot: https://snipboard.io/luKadU.jpg
If everything fails, I’d recommend doing a conflict test, and the best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Cancelled Orders to Completed OrdersHi @jktech42
I hear you! As @oaoyadeyi mentioned, you can do that by managing your orders, let me show you how to do that:
1. Navigate by your WordPress Dashboard > WooCommerce > Orders;
2. You can then, check them all per their status; Sample image: https://snipboard.io/3IJLr2.jpg
3. Click on the order to edit;
4. From the Order Details, you can click on the dropdown item to change its status. i.e: From Completed to Canceled; Sample image: https://snipboard.io/pGXx6b.jpg
5. After changing it, you’ll need to click on the Update button.Complementary information can be found in the article that Oyadeyi has shared with you:
https://woocommerce.com/document/managing-orders/
Let us know how it goes! My very best!
Oh Hey @pleazo, I forgot to mention that there’s a good article here about preventing the user to proceed to the checkout page when no shipping is available.
If you’re comfortable with coding, you can check the article below:
If you’re not comfortable with coding, I’d recommend checking the WooCommerce Customizations Page.
Thanks!
Hi @pleazo
It sounds like a staging site would be a good idea. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
You can then, deactivate everything except for WooCommerce, add some dummy products for testing purposes and check if this issue persists.
It looks like Dokan has several ways to configure the shipping methods, you can double-check if everything is set as stated on their manual here:
https://wedevs.com/docs/dokan/vendor-guide/dokan-zone-wise-shipping/
Let us know how it goes with the staging site! My very best!
Forum: Plugins
In reply to: [WooCommerce] API calls logHowdy @bb3cpo
Yes! This is normal! Since it’s returning a 200 code, which means it was successfully, I wouldn’t worry about it.
Also, just a heads up that this plugin (WP REST API Log) sometimes inflates post table size beyond normal usage levels, so enjoy in moderation!
Let me know if you have questions! My very best!
Forum: Plugins
In reply to: [WooCommerce] File not found Go to shopHi @jess888
Just to clear it a bit more, are you using the X-Accel-Redirect/X-Sendfile option previously to serve your files?
Also, do you know if your host has installed the mod_xsendfile Apache module?
And finally, can you share a copy of any fatal error log found under WooCommerce > System Status > Logs? This will help us to diagnose it!
All the best!
Forum: Plugins
In reply to: [WooCommerce] Hide the “?v=11aedd0e4327” in the urlHi @matttayler
As my two cents on the @ttoaster reply, when using the
Geolocate (with page caching support)WooCommerce fires a javascript redirection with an extra parameter v=xxxxx.This extra parameter is what makes WooCommerce and WordPress compatible with the caching plugins.
To calculate shipping and all other taxes on the fly based on geolocation and with a caching plugin installed, you’ll need to use that option!
We don’t recommend disabling a caching plugin, since it may affect your store performance.
All the best!
Forum: Plugins
In reply to: [WooCommerce] products import is not workingHi @rupalu
To help us diagnose it, can you give the following a try, please?
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Try to import your file again;
If you’re still having issues with that, can you share your CSV or a piece of it with us? So we can try to reproduce the error on our side too!
I hope to hear from you soon!
Forum: Plugins
In reply to: [WooCommerce] error 520/521/525Hi @pts2018
This kind of problem is usually caused by a Theme, Plugin, or custom code that is incorrectly trying to use the function
wc_get_product.I’d recommend doing a conflict test, you can:
- Temporarily switch your theme to Storefront;
- Remove/comment any custom code that you’ve added that may be calling the mentioned function;
- Disable all plugins except for WooCommerce;
- Repeat the action that is causing the problem;
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
Let us know how it goes! My very best!