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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Can’t get price including tax on some contextsHi @arthur44e
Your code seems correct! So, just to be on the safe side, is your store configured to show prices excluding taxes?
You can play with them by navigating to WooCommerce > Settings > Tax
Image link: https://snipboard.io/0oVex7.jpg
To see what happens!
And just to avoid some caching issues, can you give the following a try, if the above doesn’t help?
- Purge all your site cache if you have a caching plugin;
- Clear all your products/shop transients cache (WooCommerce > Status > Tools > Clear transients).
Let us know how it goes!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Slow CSV Upload (ERR_CONNECTION_CLOSED)Hi @maykato
By chance, is it possible to share with us your .CSV file? So we can try to replicate it on our side too?
You can host it elsewhere and share with us only the link do download it!
Can you also, grab your log errors (if there are any) and share them with us?
To access the WooCommerce Fatal Errors log:
- Go to WooCommerce > Status > Logs
- Choose a log from the drop-down labeled fatal-errors.log
- Click View
Copy the most recent, and paste it on your response with your .CSV file to download.
I hope to hear from you soon! All the best,
Forum: Plugins
In reply to: [WooCommerce] jpg page to product page (from pdf page)Hi Frank!
Fantastic! Sounds like a plan! All the community hopes to hear from you soon!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Customer payment page submitting bad requestHi @boang3000
It’s really hard to say without checking your code, however, this kind of customization is a bit out of scope for us.
If you’re not comfortable publicizing it in public forum, I’d recommend the WooCommerce Developer Resources Portal for resources on developing for WooCommerce.
You can also visit the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.Also, it’s important to keep in mind that, usually, when you stumble in a
400 bad requesterror it’s possibly related to invalid requests, such as using an unsupported HTTP method.My very best,
Forum: Plugins
In reply to: [WooCommerce] Woocommerce gmailIf I understood you correctly, it seems that the emails are sent by WooCommerce without issues, however, they’re not being received by GMail (only), is that correct?
There are a couple of reasons that this can be happening:
- Your host (is it a shared host?) may be blacklisted by Gmail;
- You’re using a different email at your FROM in the WooCommerce – You can check it by navigating to WooCommerce > Settings >Emails. There could be issues due to a mismatch between the declared sender (your FROM: at WooCommerce) and the actual sender (Your server). Causing GMail servers to not receive them.
To double-check if an email is being sent, you can use a plugin like:
https://wordpress.org/plugins/wp-mail-logging/
This will log all outgoing emails so you can see what is being sent.
We have an article that comes in handy when talking about emails, let me share it with y’all:
https://woocommerce.com/document/email-faq/
In the end, it recommends using a dedicated SMTP server to prevent this! If you’re already using one, I’d recommend checking with them if there’s an issue delivering emails to Gmail servers!
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Template part has been deleted or is unavailable errorForum: Plugins
In reply to: [WooCommerce] Can’t update woocommerce databaseHey @ohnsu!
I am happy to hear that! Let us know if you have other questions by creating a new topic!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Weird checkout behaviour and conflicts since updateHi! Thanks for sharing the screenshot with us!
Let me ask you, firstly, try a full conflict test, so we can better determine where it’s coming from.
The best way to determine this is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated.
To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each until you find the one causing conflict.
You can find a more detailed explanation on how to do a conflict test here.
If you’re still having issues with that, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Once you’ve done that, paste it here in your response.
I hope to hear from you soon!
Forum: Plugins
In reply to: [WooCommerce] WooCommerce Checkout page will not loadHi @micahalgard
@vijayhardaha is correct! You’re using a deprecated function. You can follow his guide to update it or you can also reach out directly to your theme developer for a quick fix.
My very best,
Forum: Plugins
In reply to: [WooCommerce] Order Product Lookup TableHi @loopforever
The wc_order_product_lookup table – is where your products data is stored (Product ID or Variation ID) product_id as the relational index (the post ID).
It also, allows fast queries to retrieve products on orders.
Now, to update it, I am not exactly sure what do you mean, but if you’re looking to regenerate your product table, you can do this under WooCommerce > Status > Tools > Product lookup tables > Click – Regenerate (Button on right).
You can read more about the WooCommerce tables here: https://woocommerce.com/document/installed-database-tables/
Let me know if you have questions! My very best,
Forum: Plugins
In reply to: [WooCommerce] Paypal button not shown in one page checkoutJust to clarify it a bit, each payment option is handled differently, for example, when you pick up the Direct Bank Transfer option, your customer will need to “place an order”.
Orders using Direct Bank Transfer are set On Hold until payment clears outside of WooCommerce.
You, as the store owner, should confirm that payments have cleared bank accounts before processing orders in WooCommerce. It’s important to verify that you are paid before shipping an order and marking it as Processing or Complete.
On the other hand, when the user picks up the PayPal option, all the process is handled by the PayPal API with the WooCommerce API, and depending on that communication, it will update the order status to Processing (when successfully) — you can also capture the funds later, manually updating everything —
That said, if I understood you correctly, are you looking to move the Pay with Paypal button below the order resume, is that correct? If so, this is handled by your theme.
So I’d recommend checking out with your theme developer to make this change, but as a side note, here’s a discussion about moving the payments options above the order, so you can adjust it to move it below the order:
https://stackoverflow.com/questions/43029425/move-payment-methods-in-woocommerce-checkout-page
Let us know if you have questions! My very best,
Forum: Plugins
In reply to: [WooCommerce] Weird checkout behaviour and conflicts since updateIf I understood you correctly, the site is redirecting to the default WooCommerce Checkout page instead of your custom checkout page, is that correct?
What’s the page configured as your Checkout page in your WooCommerce settings?
You can find it by navigating to WordPress Dashboard > WooCommerce > Settings > Advanced > Page Setup.
Can you share a screenshot of your page setup area with us? I’d recommend using this tool to take a screenshot:
Also, to which page it should be redirected?
If this is not exactly what you’re looking for, and I missed the context, no worries, share with us more details of what is going on and we’ll love to look at it again!
My very best,
Forum: Plugins
In reply to: [WooCommerce] out of stock with variations with stockCool! Let us know how it goes!
Hi @pleazo
it seems that we’re on the second page of your topic, so your previous answers are on the first one!
But hey, have you tried preventing the user from viewing the checkout page when there isn’t a shipping method available? There is a snippet below that should help!
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Woocommerce product attributes and variationsHi @jpennuto
If you’re not comfortable with coding, I’d recommend visiting the WooCommerce Facebook group or the
#developerschannel of the WooCommerce Community Slack.We’re lucky to have a great community of open-source developers for WooCommerce, and many of our developers hang out there, as well.
That being said, I verified the WordPress repository but I didn’t find a plugin with this function, maybe there are some bundled with other functionalities.
Also,
// Set the number of variations, isn’t needed to make that snippet work, a comment is usually used as an annotation/explanation to make it more readable.Not only for this situation, but it’s important to back up everything before making a change, you can also use a Staging site to make changes on your site on the fly without affecting your production site.
If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
I hope that helps! My very best,
