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Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Location not displaying in fullHi @yurbshop21
I am sure it’s already on your radar, but the function above will just change the order that which the items are displayed, it’s still using the
statewhich is still storing only the abbreviation of each state.If you’re comfortable with coding, I’d give the suggestion made by @3sonsdevelopment a try, maybe wrapping up into a function is a good alternative.
Also, since this kind of customization is a bit out of scope for us, if everything fails, I’d embrace @rainfallnixfig suggestion! Asking on the Facebook Group or the Slack channel sounds like a great plan.
Let us know if you have other questions!
My very best!
Forum: Plugins
In reply to: [WooCommerce] Deadlock error on ActionScheduler actions tableHi @tunjic
AFAIK, this is likely caused by: i) a security plugin or ii) a cache plugin.
Can you try to disable them all and purge all your cache, to see if it helps?
You may need to reach out to your hosting company to purge/disable those Drop-in plugins related to cache, you can also check with them if you have the correct permissions set on your WordPress folders.
I’d also recommend using a plugin like WP Crontrol to double-check your cron jobs:
https://wordpress.org/plugins/wp-crontrol/
Let us know how it goes!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Tax LabelHi @tylordavis
Since this topic is resolved, I’d recommend you create a new one here:
https://wordpress.org/support/plugin/woocommerce/#new-topic-0
If possible (and applicable) share with us a full and uncropped screenshot, so we can better visualize it too!
You can use this tool to past it and share the link with us!
My very best,
Hi @agunda!
I’m happy to hear that it’s working now! Let us know if you have any additional questions regarding your WooCommerce store! 🙂
My very best,
Forum: Plugins
In reply to: [WooCommerce] How to have different shipping option to continental US?Hi @baytocruz!
If I understood you correctly, you want to set a shipping zone to the US region (continent) and a different one for non-continental zones, like Hawaii for example, is that correct?
If so, you can:
- Go to: WooCommerce > Settings > Shipping > Shipping Zones.
- Select Add shipping zone at the top.
- Enter a descriptive Zone Name, and select Zone Regions that apply. Regions can consist of: a) Countries, b) States, c) Continents.
You can add different shipping zones/rates for each one, the result will be something similar of:

Example image link: https://snipboard.io/5cTWnx.jpg
More detailed information can be found here:
https://woocommerce.com/document/setting-up-shipping-zones/
Let me know if this is what you’re looking for and if I can help you with anything else.
My very best,
Forum: Plugins
In reply to: [WooCommerce] Line breaks in item namesHi @crusader445! Thanks for reaching out to us!
I wasn’t able to find your Shop page to reproduce this behavior on my end, however, this kind of customization is a bit out of scope for us, but you can consider using a piece of CSS to break it!
Here’s a good article about it:
https://css-tricks.com/better-line-breaks-for-long-urls/
Let us know how it goes!
Forum: Plugins
In reply to: [WooCommerce] Edit Woocommerce Product IconHi @jibbity
I am not sure if I am following it correctly, what’s the Name and Price product Icon are you referring to on the image you shared?

The add to the cart icon probably can be removed using a piece of CSS code, this kind of customization is a bit out of scope for us, but we can try to help you out!
Do you mind sharing a bit more information about your site? Like a URL where I can find the button, please?
Also, the last image seems to be deleted, can you try to upload and share it with us again?
I hope to hear from you soon, all the best!
Hi @miesc!
There are some pros and cons between Nginx and Apache, but if you’re only looking for better performance, I’d go (with my eyes closed) for an Nginx server.
By not allowing directory-level configurations, Nginx gains a significant advantage over Apache, however, if you need something more flexible, Apache should be considered.
Here’s a comparative article between Apache Vs Nginx regarding the performance of some requests (created by the Nginx folks…) that you can consider:
https://www.nginx.com/resources/wiki/start/topics/examples/likeapache-htaccess/
You can try to switch your server2 config to an Nginx server and see how it goes!
Let us know too! 🙂
My very best,
Forum: Plugins
In reply to: [WooCommerce] Woocommerce order search is SUPER SLOWHi @opz! Thanks for sharing more details with us!
Just to clarify it a bit more, what exactly are you looking for on the wp_postmeta table? I am asking this just to be sure that this performance isn’t related to the wp_users or wp_usermeta.
Also, are you querying this via a MySQL client (i.e phpMyAdmin)?
And finally, if you’re comfortable with querying your dataBase, as my two cents on the @whoudini points, you can try to use this plugin:
https://wordpress.org/plugins/index-wp-mysql-for-speed/
It should add some high-performance keys on some specific tables that you choose to make it more performant.
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Checkout error with no description textHi @mkershaw
I noticed that you’re hosting your site on WordPress.com, isn’t it? If so, you can reach out directly to the Happiness Engineers at:
https://wordpress.com/help/contact/
And I am sure they would love to take a closer look at it for you.
In the meanwhile, you can also try a conflict test, and the best way to do that is to:
- Temporarily switch your theme to Storefront
- Disable all plugins except for WooCommerce
- Repeat the action that is causing the problem
While getting in touch with them, you can share this Forum link and the result of your conflict test!
It will help them to diagnose it!
For y’all getting the same problem, I’d recommend creating a separate topic as mentioned above:
https://wordpress.org/support/plugin/woocommerce/#new-topic-0
My very best,
Forum: Plugins
In reply to: [WooCommerce] Changing textHey Hey @webbsatwork!
Thanks for reaching out and I am happy that you figured it out!
Also, thanks for sharing the source with the community!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Error checkoutHi @sabineboogaard1985! Thanks for reaching out to us!
If I understood you correctly, you don’t want your customer to create an account/log in to make a purchase, is that correct? I tried to reproduce this behavior on my end, but I couldn’t! 🙁
Can you share the steps taken to reproduce this? Also, we may need a bit more information about your site.
Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
And finally, a screenshot of the error should help us to visualize it better, you can use this tool to past your screenshot and share the link with us (or any other image sharing link that you prefer to use).
I hope to hear from you soon! My very best,
Forum: Plugins
In reply to: [WooCommerce] Remove RegionOi @eduardomartinsi! How’s it going today?
To help me diagnose it, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”.
Also, your Error logs (if there are any).
- Go to WooCommerce > Status > Logs
- Choose a log from the drop-down labeled fatal-errors.log
- Click View
Once you’ve done that, paste them here in your response.
I hope to hear from you soon! My very best,
Forum: Plugins
In reply to: [WooCommerce] EU VAT tax calculations (advanced!)Hi @jeffyb! Thanks for reaching out to us!
First, it’s important to keep in mind that we can help with setting up tax rates in the WooCommerce settings and how the platform handles taxes/VAT/GST based on these settings, but not when or what to charge.
We’re not tax professionals so our advice is on how to use our software. For specific advice when it comes to what or when to charge tax/VAT/GST etc, we recommend consulting with a tax professional or an accountant on what may be your best options.
That being said, if I understood you correctly, you can set different tax classes and apply them to a specific product.
Here’s an article that comes in handy when setting up taxes on WooCommerce:
https://woocommerce.com/document/setting-up-taxes-in-woocommerce/#shipping-tax-class
And configuring specific tax setups:
https://woocommerce.com/document/configuring-specific-tax-setups-in-woocommerce/
Let me know how it goes and if you have questions about how to set up them!
My very best,
Forum: Plugins
In reply to: [WooCommerce] after add to cart the button lose its shapeHi @kashubey
It looks like you’re using WordPress.com, isn’t it? If so, you can reach out directly to the Happiness Engineers, and they can help you with that.
If you’re a WordPress.com user, you can reach out to them here:
https://wordpress.com/help/contact/
It’s hard to say without checking the site directly, but have you tried decreasing the font size a bit?
Another option is to change the CSS display property (to inline-block for example) OR increase the width of that element.
I hope that helps!
My very best,