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Forum Replies Created
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Hi @pauljbis!
It’s hard to say without checking it out directly, this output message can be added from different places, like a plugin for example.
To help us diagnose it better, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
Once you’ve done that, paste it here in your response.
My very best,
Forum: Plugins
In reply to: [WooCommerce] overwhelmed with building simple payment processHi @martin177! Thanks for reaching out!
That’s correct @kruidenhemel! Thanks for surfacing this!
Just as my two cents, you can read the WooCommerce documentation here:
https://woocommerce.com/documentation/
Specifically, the part about setting up products.
Let us know how it goes and if you have questions about setting up your WooCommerce store! My very best,
Forum: Plugins
In reply to: [WooCommerce] Suppressing product imagesHi @saskiaherm! Thanks for reaching out to us!
You can try to use a piece of code like this:
// Remove product images from the shop/single page-loop remove_action( 'woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10 );We recommend, using the Snippet code plugin with a Child theme, you can read more details about how to properly add code to your site/WooCommerce store here:
https://woocommerce.com/posts/properly-add-woocommerce-custom-code/
You can also consider using something like a table-product table plugin, like this one:
https://woocommerce.com/products/product-table-for-woocommerce/
There are a few other solutions with the same purpose, which are to list all your products, instead of showing them in a grid view.
You can search for table products for WooCommerce to see some of them.
Let us know how it goes!
Forum: Plugins
In reply to: [WooCommerce] i have 9 products but here are only 4 visibleHi @ppeter12!
I understood that they are published but aren’t listed on your /shop page, is that correct?
The first step should be to double-check their visibility, you can do that by checking the path provided above by @kruidenhemel
WordPress dashboard > Products > All Products
Then, click on one product that you’re missing, and check its Catalog visibility in the right sidebar.
Sample image: https://snipboard.io/MK4giW.jpg
Make sure they are all set to show at least on your shop page, then click on the Publish/Update button.
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Orders API is fetching something else instead of ordersHi @worthypandainfo! Thanks for sharing the screenshots with us!
Would you mind setting up a staging site, with a basic setup (WooCommerce and Storefront theme only) and double-check if this behavior persists?
If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.
Then, if the error persists, try to share with us a screenshot of your GET result using your staging site.
Also, on your live site, you can double-check your site’s health (WordPress DashBoard > Tools > Site Health) to see if there are some critical issues on your site.
Let us know how it goes! All the best,
Forum: Plugins
In reply to: [WooCommerce] Categories of the websiteHi @rrollin!
Just to clarify it a bit more, is “Porta Bis” a sub-category of “Festas”?
I am asking this because, each Category may be assigned to a Category Parent, allowing you to set up a hierarchy within the Category structure.
The structure should be something like: /Festas/Porta-bis/, you can then, remove the parent category with some customization.
Here’s a great article about managing your product categories and subcategories:
https://woocommerce.com/document/managing-product-taxonomies/
Let us know how it goes! Obrigado! 🙂
Forum: Plugins
In reply to: [WooCommerce] shipping questionHi @leroytuttle, thanks for writing back!
To help us troubleshoot, can you share the steps that we can take to reproduce the behavior on our side, with a link to those products?
Also, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
I hope to hear from you soon! All the best,
Forum: Plugins
In reply to: [WooCommerce] Emails not sending when customer updates paymentHi @7design! Thanks for writing back!
The steps that Igor shared with you should be able to let us troubleshoot different parts of your site.
Firstly, to keep everything updated, and then start logging your emails, we may see if the emails are being created (or not) and if they are being sent (or not), depending on the results, we can try to troubleshoot your WooCommerce / WordPress installation OR your email/host settings.
To avoid making changes on your live site, we recommend using a Staging plugin, so all the changes and tests will not affect your production site, and you can apply them all only when it works!
Let us know when you do that, and the results after logging them.
You can also share with us your log errors if there are any:
To access the WooCommerce Fatal Errors log:
- Go to WooCommerce > Status > Logs
- Choose a log from the drop-down labeled fatal-errors.log
- Click View
And share them with us together with the results mentioned above!
I hope to hear from you soon! All the best,
Forum: Plugins
In reply to: [WooCommerce] Add short description to product pageHi @rileysrealwood , thanks for reaching out to us!
Since you’re using a page builder, I’d recommend checking out directly with your plugin developer on how to add the short description field to your page.
Also, since you’re using the WP Bakery plugin, I’d also recommend checking their extensions/add-ons for Woo:
https://wpbakery.com/addons/woo-detail-product-builder/
Let us know how it goes! My very best,
Forum: Plugins
In reply to: [WooCommerce] Create order for other users while logged inHi @inweco
If I understood the whole situation correctly, and if you don’t need to ask/force your customers to create an account, you can consider enabling the Guest Checkout.
Guest checkout is a built-in functionality, and can be found by navigating through WooCommerce > Settings > Accounts & Privacy.
Image link: https://snipboard.io/CZaqHX.jpg
Let us know if it doesn’t help! My very best,
Forum: Plugins
In reply to: [WooCommerce] WC_REMOVE_ALL_DATA did not workHi @siprof
Just to clarify it a bit more, are you trying to fully remove all the WooCommerce data from your WordPress site? If so, can you let us know where are you adding this line:
define( 'WC_REMOVE_ALL_DATA', true );Also, I wasn’t able to reproduce this behavior on my test site, so could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.
Thank you!
Forum: Plugins
In reply to: [WooCommerce] Setting cart expiration timerHi @bigmoxy!
I am afraid that the cart expiration isn’t handled like this!
This is a fairly complex development topic. I’m going to leave it open for a bit to see if anyone is able to chime in to help you out.
Alternatively, there are a few options that you can consider:
Checking out for a plugin on the WordPress.org repo:
https://wordpress.org/plugins/search/cart+expiration/
Using this WooCommerce extension:
https://woocommerce.com/document/clear-cart-and-sessions-for-woocommerce/
You will, also, want to check your hold stock setting found at WooCommerce > Settings > Products > Inventory.
Hold Stock (minutes) – Hold products (for unpaid orders) for X minutes. When limit is reached, the pending order is canceled. Leave blank to disable.
https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options
Let us know how it goes, or if you have questions about it! My very best,
Forum: Plugins
In reply to: [WooCommerce] Add a image frame to the product imageHi @lhauto360! Thanks for reaching out to us!
Are you referring to the list of products with an image, badge, description, and price?
If so, and you’re using the WooCommerce plugin, it will create a shop page and list all your products. You can see more details about how WooCommerce handles its pages here:
https://woocommerce.com/document/woocommerce-pages/
The layout/design may be handled by your theme instead of the plugin.
As far as I can see, your theme (Betheme) is compatible with WooCommerce, so you can check our documentation here:
https://woocommerce.com/documentation/
If this is not exactly what you’re looking for, no worries, share with us more details of what exactly are you trying to achieve, and we’d love to take a closer look at it!
My very best,
Forum: Plugins
In reply to: [WooCommerce] Ideas anyone? -Buyer needs to certify qualifed to purchase…Hi @wudman
Just as my two cents on it, this reminds me of the Gamification extension where you can limit some product accessibility to the users with a particular rank or a badge.
Also, this conditional content extension may work too:
https://woocommerce.com/products/woocommerce-conditional-content/
All the best,
Forum: Plugins
In reply to: [WooCommerce] Remove “VAT included where applicable”Hi @pleazo
CSS is a bit out of scope for us, but if I understood you correctly, you want to remove the text “VAT included (where applicable)“, is that correct?
Can you share a link to your site, so we can double-check the best options for it?
All the best,
