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Hi @mauriciodedo

It seems that the file you shared doesn’t exist anymore, have you figured it out?

Image link: https://snipboard.io/lvKTzR.jpg

It looks like that you’re using the price range, could you share one product sample/variation with us from your site, so we can try to see/reproduce it from our side too?

Also, if you’re still having issues with that, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. 

Once you’ve done that, paste it here in your response.

My very best!

Hi @pleazo

Just to clarify it a bit, Products can be related to each other in three ways:

Up-Sells, Cross-Sells, or by having the same tags or categories.

If I am seeing it correctly, when you click on a product, you’ll be able to click on the More products tab:

Image link: https://snipboard.io/4ZHd5z.jpg

Is that where you’re missing some products from the same seller? This tab seems to be created by Dokan and handled by Elementor (plugin), but firstly, I’d check if all their products are related as mentioned above using the same tags/categories.

Let us know how it goes! My very best,

Hi @henesuo!

Just to clarify it a bit, this is the normal behavior, since it’s a manual order. You can manually decrease your stock if needed.

You can check more details about the order status here and their expected behavior:

https://woocommerce.com/document/managing-orders/#understanding-order-statuses-in-relation-to-payment-gateways

You can also consider checking out a plugin like this one or similar to:

https://wordpress.org/plugins/reduce-stock-of-manual-orders-for-woocommerce/

Let us know how it goes! My very best,

Hi @leiikun

Just to clarify it a bit more, are you creating those files dynamically for each user?

I am asking this because you can also set the download limit (but you’ll need to add it again manually when it’s sold), or you can also consider using a plugin that does it (and other things), like this one.

Let us know how it goes! My very best,

Hi @pipoulito

Is this happening only when your customer places an order?

It sounds like something is outputting some debug data before the expected data, this is usually caused by a plugin or a theme, but since you already did some troubleshooting steps, I’d recommend setting up a staging site, with a very basic setup (Storefront theme and WooCommerce only).

If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

Then, could you please share a copy of your System Status from your production and from your staging sites?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.

I hope to hear from you soon! My very best,

Hi @bargainstuffuk

I am assuming that you have already added the GTIN field to your WooCommerce, right?

If so, you can then export your products, and you’ll notice a new column with your GTIN field, fill it up and then upload it again.

If by chance you haven’t created the GTIN field yet, you can use a plugin like this:

https://wordpress.org/plugins/webappick-product-feed-for-woocommerce/

Alternatively, if you don’t want to export all your products, you can consider using a plugin like WP All Import to update your product attributes in bulk!

Let us know how it goes! My very best,

Hi @seotaro! Thanks for writing back!

I understand that you’re trying to show an item “out of stock” which has the option to take backorders, is that correct?

Natively, when you set a product to be available for backorder you can set it to be notified to the client or without notification. You can do that on your product page.

Image link: https://snipboard.io/cs5qrH.jpg

It will show a message like: Available on backorder

However, if you want to add the message “Out of Stock” with/without the notifications, you may need to add a snipped code to do that, and here’s a topic discussing it with some great pieces of codes that you can consider using:

https://stackoverflow.com/questions/53934601/show-out-of-stock-label-when-product-is-on-backorders-in-woocommerce

Also, I’d recommend the article below with some best practices about how to add code properly in your store:

https://woocommerce.com/posts/properly-add-woocommerce-custom-code/

Let us know how it goes!

All the best,

Hi @hmarksthespot

The Stripes Radar provides real-time fraud protection and requires no additional development time, and yes, it’s already built-in with WooCommerce.

The rules built-in with WooCommerce are managed by our team, and can’t be modified by store owners.

It uses machine learning and it gets improved every second, however, if I understood you correctly, you have a Fraud team there, is that correct?

If so, you can use the Radar for Fraud Teams, customizing its rules specifically for your business.

You can read more about Radar here:

https://stripe.com/docs/radar

Alternatively, if you want to keep using our built-in functionality but have feedback on how we can improve our fraud detection, you can post your idea on the link below:

https://ideas.woocommerce.com/forums/133476-woocommerce?category_id=382132&_ga=2.164245372.298947896.1651783811-649092279.1651344452

Let us know how it goes! My very best,