Umar

Hello @aristejo ,

Glad to see that how much you love this plugin 🙂

Thank you so much for taking the time to leave us a review!

Such words motivate us to do more good work. I am glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you!

We hope you will continue to have a 5-star experience 🙂

Thank You,
Umar

Hi Richard,

Thank you for your kind patience and co-operation, sorry for the delay in replying you here.

There’s a feature on the Elementor called Responsive that will make us be able to hide Section, Column OR Widget on a specific device.

Would you please go to the Elementor Header & Footer (EHF) then check the Navigation Menu widget or the column where the Navigation Menu widget exists and see if the Responsive feature. Just in case, you unintentionally hide it on tablet and mobile. Please have a look at this screenshot as a reference:
https://share.bsf.io/rRubW9lR

I hope this helps 🙂

Thank you,
Umar

Hello @darkmatter661,

That is really strange thing as it shouldn’t be like that.

If you allow, we would like to take a closer look from my side on this one. Could you please open a ticket with the details so we can look closely at your website?

Kindly visit the following link and fill out the contact form with detailed information. Here is the link – https://wordpress.org/support/topic/read-this-first-31/

We are looking forward to resolving this issue as soon as possible.

Thank you,
Umar

Hello @surejshams ,

Is it happening with the default Astra theme OR the default WordPress theme also?

In that case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?

Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

Also, such issues may occur due to limited PHP Memory or conflict with any plugin. Could you please go through all the information explained here at:
https://wordpress.org/support/topic/elementor-header-and-footer-pages-not-loading/

NOTE: Always ensure you are running with the updated version on your site.

If the issue still persists, could you please open a ticket with the details so we can look closely at your website?

Kindly visit the following link and fill out the contact form with detailed information.
Here is the link – https://wordpress.org/support/topic/read-this-first-31/

We are looking forward to resolving this issue as soon as possible.

Thank you,
Umar

Hello @rabiulre ,

I am marking this topic as resolved due to inactivity and assuming the issue is resolved at your end.

Feel free to reply or open up a new issue thread if you still face any problems.

Kind regards,
Umar

Hello @moneli1 ,

Thank you for your kind patience, and we are sorry for the delay in response here.

I was trying to troubleshoot the issue from my side and have observed that you might have disabled the right click and also restricted to view the source:
https://d.pr/i/FxAikh

However, all such issues may occur due to limited PHP Memory or conflict with any plugin. Could you please go through all the information explained here at:
https://wordpress.org/support/topic/elementor-header-and-footer-pages-not-loading/

Did you try that?

NOTE: Always ensure you are running with the updated version on your site.

I hope this helps 🙂

Thank you,
Umar

Hello @lonnb ,

Glad to see that how much you love this plugin 🙂

Thank you so much for taking the time to leave us a review!

As you have highlighted your favorite features, I am delighted to see your happiness with this plugin. Such words motivate us to do more good work.

I am glad to know that you’re enjoying the “Header Footer & Blocks for Elementor” plugin and that it is a perfect fit for you!

We hope you will continue to have a 5-star experience 🙂

Thank You,
Umar