Umar

Hello @rukked ,

Thank you so much for your kind patience with this and sorry for the delay in replying you here in this thread.

By looking at your screenshot, it seems something is getting conflicted with the default flow of code here at your site. In this case, have you tested with the plugin conflicting issue as that is the most common issue and we all face such an experience a number of times if we work on the WordPress platform.

Testing any conflicts with the proper steps as explained below along with the basic troubleshooting steps would be very helpful! For the reference of other readers of this thread, please see the instructions below for how to do this and take a look once again for your reference, check the process from there:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

Instead of going back and forth, I will suggest you to please troubleshoot things by activating the default WordPress theme and deactivating all the additional third-party plugins you have installed on the staging site to be safe, as explained above. Please make a full site backup (files+database) before making any changes.

NOTE: Always ensure you are running with the updated versions of theme/plugins/WordPress on the site.

Kind Regards,
Umar

Hello @davidedipaolo ,

Thank you for the updates and sorry for the delay in replying you here in this thread.

I have checked again from my side and it seems a temporary issue could be there probably. Here is the screenshot of what I am getting here on my end:

https://d.pr/i/R2AtKn

Perhaps I am missing something here.

Thank you,
Umar

• This reply was modified 3 years, 1 month ago by Umar.

Hello @hmeatball ,

Thank you for sharing your experience here and glad to know that it worked for you. Hope this helps to @christianamplo and others too 🙂

Hi @tuham,

Thank you for your kind patience and co-operation. Sorry for the delay in replying to you here.

About your reported issue:
By looking at your query and after checking your site, it seems like the conflicting issue is there probably. In this case, have you tested for any conflicts with the proper steps as explained below along with the basic troubleshooting?

Please see the instructions below for how to do this and take a look once again for your reference, check if you have missed anything in the process:
https://wpastra.com/docs/troubleshooting-steps/#basic-troubleshooting-steps

Instead of going back and forth, I will suggest you to please troubleshoot things by activating the default WordPress theme and deactivating all the additional third-party plugins you have installed on the site, as explained above. Please make a full site backup (files+database) before making any changes.

NOTE: Always ensure you are running with the updated version on your site.

Let me know how it goes and I will take another look if needed.

Thank you,
Umar

Hi Sarah,

Thank you for getting in touch! Please accept our sincere apologies for the late reply.

By looking at your query, it seems you are facing an issue in getting the exact difference in between the products on our site.

Let me give you a detailed explanation of the theme and plugins that we provide along with their separate specialties:
Just to let you know, the Astra theme lets you manage global settings like the Color, Typography, Layout, etc. on your website. But the page builders help you design and build pages with the content you need on your website.

But, this is again your choice! You can build websites using Astra and Gutenberg too (without any other page builder).

We have website demos built with Elementor, Beaver Builder and Gutenberg. You can pick the page builder you wish to use and import a demo built with that.

Since the pages within the demo are built with the specified page builder, they can be edited only with that specific page builder. However, you can use another page builder or even Gutenberg to build and design new pages in addition to those that are already present.

Here is the difference between the Ultimate Addons for Elementor and Elementor Pro:

• Elementor is a free page builder, and Elementor Pro is their paid addon. You get premium features in Elementor Pro like theme builder, popups, dynamic conditions, etc.
• Whereas, Ultimate Addons for Elementor is an addon plugin from Brainstorm Force that adds advanced widgets for enhancing the possibilities with Elementor free version and Elementor Pro.
• With Ultimate Addons for Elementor, you get access to some of the most popular widgets like Video gallery, Hotspots, Modal Popup, Timeline, Cross-site Copy Paste and so on. You can also add social media content on your website with a Twitter feed, Instagram Feed, and Business review widgets. Furthermore, UAE provides Presets, display conditions for sections, Particles effect, Party propz widgets and extensions, schema supported widgets, etc. which are not available in Elementor Pro.
• Elementor provides a very limited design options in their widgets. UAE makes it fully customizable and comes with a lot of design possibilities for E.g. UAE Posts widget

Both UAE and Elementor Pro might have similar settings in some widgets, but the above fast website building features are not available in the Elementor Pro plugin.

• There might be a few widgets that seem to be present in the Ultimate Addons for Elementor and Elementor Pro, but these are quite optimized with better code that makes them load faster and they come with several styling options that Elementor misses.

You can take a look at the website to know more about our wide range of unique and popular widgets – https://uaelementor.com

Please feel free to let us know if you have any further queries.

Hope this helps 🙂

Thank you,
Umar

Hi @plettfishing ,

Please accept our sincere apologies for the late reply. I am not sure if you have already found a way for this one as I have checked the site and the icons are appearing fine for me here at my side.

Here is the screenshot for your reference too:

https://d.pr/i/oSP70E

Let me know if I am missing something here about the same.

Thank you,
Umar

Hi @siphonet ,

Please accept our sincere apologies for the late reply. Please provide us with some more information on how to reproduce; maybe we can help you better.

It would be great to make a short video and indicate the issue you faced on your end.

In addition, you can refer to the following article to translate the header & footer build with Elementor using WPML. Here is the link:
https://ultimateelementor.com/docs/translate-uae-widgets-with-wpml/

I anticipate hearing from you 🙂

Regards,
Umar