Avi K
Forum Replies Created
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Hello @lwol2814
We haven’t heard from you for a while; hence, I’m marking this thread as resolved; however, please feel free to reply if you need assistance. I’ll be happy to help you if you still face any issues.
Wish you a great day.
AviSubject: Assistance with Your Website Setup
Hello @lwol2814,
Thank you for reaching out to us. To better understand your issue, could you please provide a screen recording of your website setup, particularly where you created the new header? This will help us identify the problem more effectively.
Additionally, can you confirm if you followed the steps outlined in this article? https://ultimateelementor.com/header-footer-with-elementor/ It may assist you in verifying whether any steps were accidentally skipped.
If you continue to experience issues, please know that we are always here to help.
Looking forward to your response.
Best regards,
AviThank you for sharing your experience with us @justinbitter. I’m glad to hear that you were able to resolve it by verifying using Firefox!
Issues like this are not uncommon, especially when it comes to various plugins and their interactions with different browsers.
Our team is actively working on improving this situation, but in the meantime, we always recommend clearing your website cache, your browser cache, and flushing the permalink settings after any updates. This can help keep everything running smoothly and minimize any further issues.
If you encounter any more challenges or have any questions, please don’t hesitate to reach out. We’re here to help!
Best regards!
AviHi @xenina,
I’m really sorry to hear that you’re experiencing issues after the latest update. Please know that my team is actively investigating this situation for you, and I appreciate your patience while we work to resolve it.
In the meantime, a potential workaround is to try clearing your browser cache or checking your setup on a different browser to see if that improves the situation. Alternatively, you may want to roll back to an older version and see if the headers return to their original design.
We suspect that the issue might be specific to your setup. To help us understand better, it would be great if you could provide us with the debug log if the above suggestions do not work.
We’re committed to fixing this as quickly as possible and will keep you updated on any progress. If you have any further questions or need assistance, please don’t hesitate to reach out.
To help you get this sorted in priority, I request you to please contact us via our help desk. My team is on standby to help you here.
Thank you for your understanding!
Best,
AviHi @clarabelle75,
Thank you for your patience and for sharing the steps you took to resolve the issue. We appreciate your understanding as we work through these updates. It’s great that you found a workaround, even with the challenges!
Your feedback is essential for us to improve the user experience. I’ve taken it to my team, and we’ll come up with a solution for the permalink flushing.
If you still encounter issues or have suggestions for enhancing Ultimate Addons for Elementor, please reach out to us. We’re here to support you and want to ensure your experience is smooth.
Thanks again for being part of our community!
Warm regards,
Avi
Team Ultimate Addons for ElementorI’m following up to see if flushing the permalink has helped get the plugin working again. If you’re still experiencing any issues, please let me know. I’m here to ensure you have a better experience with us.
I look forward to hearing from you.
Best regards,
AviHello @clarabelle75
Thank you for taking the time to share your experience with us. We deeply value your feedback and understand how it can be when a tool you rely on suddenly seems to change or disrupt your workflow. Let me assure you, our goal with the transition from Elementor Header & Footer Builder to Ultimate Addons for Elementor has always been to enhance the product while keeping the features you love intact.
The core functionality of the plugin remains the same—you can still create and edit your header and footer templates dynamically, just as before. What’s new is a refreshed user interface and a few added features that align with our commitment to making your design process more powerful and seamless:
- New Widgets: Post Info and Breadcrumbs, designed to add dynamic metadata and navigational paths to your designs.
- New Feature: A Scroll to Top button for better usability and accessibility.
We introduced these updates to expand the plugin’s capabilities without compromising its simplicity and efficiency.
Let’s Look at Your Issue: Editing Header & Footer Templates
It sounds like the issue might be related to WordPress’s configuration after the update. Here’s how to quickly resolve it:
- Flush Your Permalinks: Refer this document
- Go to your WordPress Dashboard.
- Navigate to Settings > Permalinks.
- Click Save Changes (no need to make edits).
- This refreshes WordPress settings and should resolve any conflicts.
- Clear Your Cache:
- If you’re using a caching plugin or server caching, clear it to ensure the new settings take effect.
If these steps don’t work, we’d be happy to dive deeper. Please reach out via our support page at https://ultimateelementor.com/contact/, and our team will assist you immediately.
We understand that sudden updates can feel overwhelming, and we are committed to making this transition smooth for you. The updates are part of our vision to modernise the plugin while keeping its simplicity intact. These changes ensure:
- Improved Stability: A cleaner, more modern interface for long-term usability.
- Enhanced Features: Tools like Post Info, Breadcrumbs, and Scroll to Top that complement the core purpose of creating dynamic headers and footers.
- Better Performance: Options to disable unused widgets, so the plugin is lighter and faster than ever before.
Your feedback helps us improve. We’d love to hear how these changes impact your experience once your issue is resolved. It means the world to our team and helps other users discover the value of Ultimate Addons for Elementor.
Thank you again for sharing your concerns and for trusting us to be a part of your website journey. We’re here to help every step of the way!
Warm regards,
Avi
Team Ultimate Addons for ElementorForum: Reviews
In reply to: [SureFeedback Client Site] Would give ZERO if possible@torchsmith Thank you for bringing this issue to our attention. I understand how frustrating it can be when features don’t work as expected, and I appreciate your thoroughness in trying to troubleshoot on multiple environments.
To assist you better, could you provide a few additional details? Specifically, it would be helpful to know the following:
- Which version of the software are you currently using?
- Are there any error messages appearing in the console or error logs?
- Can you describe the steps you took leading up to the issue? This might help us replicate the problem on our end.
- If possible, please share the specific settings or configurations you’ve applied, as well as the environment details (like server type, PHP version, etc.).
With this information, we can dive deeper into the issue and work toward a solution. Our goal is to ensure everything functions smoothly for you, and your feedback is invaluable in helping us improve. Thank you for your patience, and I look forward to resolving this together.
Alternatively, you can contact us here at our support page and I can get my team to help you on a priority.
Awaiting your response!
Avi
Team SureFeedback- This reply was modified 1 year, 8 months ago by Avi K.
@aalandes Thank you for sharing your experience with us. I completely understand how it can be when comments don’t save, especially after investing time and effort into providing feedback. Your concerns are valid, and we take them seriously.
We’re committed to improving our platform and ensuring that our users have a seamless experience. I’d love to learn more about the specific issues you encountered so we can address them directly.
Your feedback is invaluable to us, and we want to ensure that you feel supported and confident using our tools.
Looking forward to serving you again.
Avi
Team SureFeedbackForum: Reviews
In reply to: [SureFeedback Client Site] Used to be brilliantHi @pfairclough
I truly understand how it can be when a tool that you once found reliable becomes difficult to use.
Your experience is important to us, and I want to assure you that we’re committed to improving the user experience. We value your feedback and would love to hear more about the challenges you’re facing. Please know that we are actively working on solutions to address any reported issues.
Thank you for your patience, and let’s work together to make this tool better for you.
Awaiting your feedback!
Avi
Team SureFeedback@asif4034 thank you for providing such a detailed review of the Ultimate Addons for Elementor (formerly known as Elementor Header and Footer) plugin! Your insights highlight how it improves your experience. We truly appreciate your contribution and look forward to continuing to serve you well.
Wish you a great day ahead!
Avi
Team Ultimate Addons for ElementorThank you for sharing your feedback, @pavitrakroy.
Your reviews are invaluable and keep us motivated to make improvements. If you need any assistance with our plugin, we are always at your service.
👉 Contact SupportWish you a great day
Avi,
Team Ultimate Addons for ElementorThank you for sharing your feedback, @jlnrb
Your reviews are invaluable, and it keeps us motivated to provide better improvement.In case you need any assistance with our plugin, we are always at your service.
👉 Contact SupportWish you a great day
Avi,
Team Ultimate Addons for ElementorGreetings @juregolob
Thank you so much for updating your review and for giving us another chance! We genuinely appreciate your feedback, as it helps us continue improving UAE Lite for users like you.
We’d love to hear more about how we can make UAE Lite an even better fit for your needs. Your suggestions play an important role in shaping our product roadmap.
To help address your concerns about new widgets or features, you can easily disable any widgets or features you’re not using. This way, the plugin stays tailored to your needs and it’ll keep your site as lightweight and optimized as possible. Let us know if you give it a try—we’re here to help with any questions! 😊
We’re also exploring ways to make the interface even cleaner and reduce distractions. Your insights have been incredibly valuable, and we’re committed to improving your experience.
If you have any questions or need assistance, feel free to reply here or reach out to our support team anytime.
Best regards,
Avi
Team Ultimate Addons for ElementorHello @abdulmuhajir ,
Thank you for sharing your feedback with us. We completely understand that changes can feel unfamiliar, and we value your thoughts about the update.
I want to assure you that the Header Footer Builder remains at the heart of Ultimate Addons for Elementor. The core functionality you’ve relied on to create dynamic headers and footers hasn’t changed—we’ve simply enhanced it to offer even more flexibility and performance.
Here’s What’s Still the Same:You can still design stunning headers and footers dynamically, just as before, with your favorite widgets like:
- Site Logo
- Retina Logo
- Site Title
- Site Tagline
- Navigation Menu
- Page Title
- Search
- Cart
- Copyright
What’s New?
We’ve added two new widgets and a feature to help you create even more amazing designs:
- Breadcrumbs Widget: To help you display the navigation path dynamically.
- Post Info Widget: To help you add metadata like author name, publish date, and categories.
- Scroll to Top Feature: A button for smooth navigation to the top of any page.
Why the Change?
We’ve introduced a new, modern interface to improve usability and included an enable/disable switch so you can turn off widgets you don’t use. This makes the plugin faster and ensures it only loads what you need.
What Does This Mean for You?While the plugin may look a little different, its purpose and core functionalities remain the same—only better. We’re committed to ensuring this transition is as smooth as possible for you.
Our support team is always here to assist if you need any guidance with the new interface or features.
👉 Contact SupportWe deeply appreciate your loyalty and patience as we continue improving UAE Lite. Please don’t hesitate to reach out with any questions or suggestions—we’re here to help!
Warm regards,
Avi
Team Ultimate Addons for Elementor