Hello @pfairclough,
I’m sorry to hear about the trouble you’re experiencing, and I understand how frustrating this must be for you. If you’re having difficulty connecting your client site, it can happen due to main reasons, like plugin conflict, theme compatibility issues, etc. We request you open a ticket with the detailed information so we can investigate the issue further. You can submit a ticket using this link: https://surefeedback.com/support/support-form/.
We truly appreciate your trust in our plugin and are committed to making sure you have the best experience possible. I’m confident we can resolve this issue quickly with your help.
Thank you for your patience, and we look forward to resolving this with you!
Best regards,
Ankush 🙂
Hi @pfairclough
I truly understand how it can be when a tool that you once found reliable becomes difficult to use.
Your experience is important to us, and I want to assure you that we’re committed to improving the user experience. We value your feedback and would love to hear more about the challenges you’re facing. Please know that we are actively working on solutions to address any reported issues.
Thank you for your patience, and let’s work together to make this tool better for you.
Awaiting your feedback!
Avi
Team SureFeedback
Thread Starter
Pete
(@pfairclough)
Thanks for the update Avi, much appreciated!
