bsac
Forum Replies Created
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Forum: Plugins
In reply to: [Contextly Recommends] Thumbnail IssuesThere was a bug and the problem has been resolved.
Thanks again for taking the time to report this problem!
Forum: Plugins
In reply to: [Contextly Recommends] Thumbnail IssuesThe thumbnail is supposed to update automatically once you assign an image AND that page has been requested by a user (i.e. executes our javascript). However, that may not be happening at this point. There is a request on our side to look into the issue. I don’t expect this to be finished in the next 1-2 days.
Forum: Plugins
In reply to: [Contextly Recommends] Thumbnail IssuesYour images have been updated:
http://www.stencilsearch.com/ideas/fabric/stenciled-halloween-pillows/
Thanks again!
Forum: Plugins
In reply to: [Contextly Recommends] Thumbnail IssuesThe default behavior for deciding what image to use is:
1) Look for featured image.
2) If featured image does not exist, look for image in the Open Graph tags
3) If Open Graph image does not exist, use the largest image within the body of the pageFor the pages in question, we used 3), i.e. the ad images are the largest images within the body of the page.
For example, this image…:
http://www.stencilsearch.com/blog/wp-content/uploads/2013/03/vl300x250.jpg
…is found on line 304 of the page source. The body tags start on line 93 and end on line 343.
Thank you for fixing the featured images. Your images should be updated within a few hours. Also, your feedback helped us find a potential issue. We will be looking into why your images did not update in our system once you selected a featured image on your side.
Thanks again.
Forum: Plugins
In reply to: [Contextly Recommends] Thumbnail IssuesHello,
The 3rd recommendation that show up here…:
http://www.stencilsearch.com/ideas/fabric/stenciled-halloween-pillows/
…contains an incorrect image to an ad.
However, when I go to that page…:
http://www.stencilsearch.com/stencils/halloween-totes/
…the Contextly metadata (contextly-page) indicates this is the featured image you updated:
http://www.stencilsearch.com/blog/wp-content/uploads/2011/09/martha-totes.jpg
But that url does not appear to be valid. It redirects back to your home page. Did you intend to use one of the following urls as the featured image?:
http://www.stencilsearch.com/blog/wp-content/uploads/2011/09/martha-totes-300×243.jpg
http://www.stencilsearch.com/blog/wp-content/uploads/2011/09/boo-bags-300×231.jpg
Thanks.
Forum: Plugins
In reply to: [Contextly Recommends] Related Posts not showing Featured ImagesThank you for taking the time to document and report this problem. This is not a settings issue on your side. It is a bug. It should be fixed shortly.
Thanks,
-BenForum: Plugins
In reply to: [Contextly Recommends] Can't click related posts in iPhoneHello andrifranklin,
Here is what our engineers found and recommend:
…facebook comments section covers our plugin, because it does not have floating; so if he adds this little CSS code, issue will be fixed:
.comments-section {
float: left
}Please let us know if you continue to have problems.
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] "Related Post" Featured Thumbnails Not ShowingHello MNadmin37,
Thank you for taking the time to report this bug. We are currently working on a solution to the images problem. You will not need to make any changes after images are in place.
-Ben