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Forum Replies Created
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Forum: Plugins
In reply to: [Contextly Recommends] Change URLYou should try to reregister and use a new API key for your new site. If you have further question, email us at info@contextly.com.
Thanks!
Forum: Plugins
In reply to: [Contextly Recommends] Privacy Policy page showing as recommendedBlair,
Can you send your site name and an example to info@contextly.com? That should be enough info for us to investigate the problem.
Thanks.
Forum: Plugins
In reply to: [Contextly Recommends] contextly module shortcode as php with do_shortcodeHello,
Can you send the following to info@contextly.com:
* Name of your site.
* An example of a page where you are trying to place the shortcode.Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] wrong thumbnail images stuck in databaseCan you check again? If you are still having issues, can you send an example to info@contextly.com?
Thanks.
Forum: Plugins
In reply to: [Contextly Recommends] I Can't Exclude the Homepage?!Hello,
Thank you taking the time to submit this bug.
You are correct. Those pages should not be included in the recommendations. Can you send your site info to info@contextly.com. We will have it fixed within a day.
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Related pages thumbnailHello,
I think one of these two options might work for you:
* https://wordpress.org/plugins/quick-featured-images/
* Yoast will put the featured image in the OG tag and if no featured image exists, it will use the biggest image in the post to fill out the OG tags.
Thanks for using Contextly!
Best,
BenForum: Reviews
In reply to: [Contextly Recommends] Related? Well… no.Hello Blamedutchie,
There is a period of time when you first install where the information we have about your site is incomplete.
Our service does not run on your database at all. This means it will not slow down your site. All the processing and indexing is done on our side. In order to make this possible, we crawl the content on your site when you first sign up. During this time we put a temporary service in place until our system has processed all your content. This can take anywhere from 30 min to 24 hours.
If you would like some examples of Contextly on a fully-indexed live site, you can click on any of our clients’ logos on our home page:
We would be happy to looking deeper into your specific issue if you want to send us an example and your blog url to info@contextly.com
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Cannot get API secret key!Can you please send an email including your site name to info@contextly.com?
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Cannot get API secret key!Tammy,
Are you using any kind of ad block? If so, turn it off and try again.
When you retry it, also do this:
* Go to: View->Developer->JavaScript Console (for Chrome)
OR
* Go to: Tools –> Web Developer –> Web Console (for FireFox)This will allow you to see how the javascript is executing. If you see any errors, could you please take a screenshot and send it to info@contextly.com?
Thanks!
Forum: Plugins
In reply to: [Contextly Recommends] Exclude categories from ContextlyJulie,
This feature is on our list, but not available through the main product yet. In the meantime, can you send your site url and two example pages of the two categories to info@contextly.com?
Thanks!
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Configure reporting to only weekly and monthly?Hello,
This is a good idea, but we don’t provide that ability at this point.
Our reports are marked “Daily”, “Weekly”, “Monthly”, so you can create a folder in your inbox and pipe all the “Daily” emails to that folder.
FYI: We will be releasing completely new analytics reports soon!
Forum: Plugins
In reply to: [Contextly Recommends] Contextly Sidebars Taking a Long Time to AppearHello ShyPixel,
We are in the process of troubleshooting the issue. We hope to have an update for you soon.
Forum: Plugins
In reply to: [Contextly Recommends] Conflict with jquery.cookies?Can you send your email and home page URL to info@…?
Thanks!
Forum: Plugins
In reply to: [Contextly Recommends] Conflict with jquery.cookies?Hello!
I am glad you are enjoying using Contextly!
I will pass this information along to our front-end dev. If find anything we will let you know.
If you have any more information regarding this problem, please send it to info@…
Thanks!
Forum: Plugins
In reply to: [Contextly Recommends] Related – by tag or catagoryHello,
We are glad you are enjoying using Contextly.
Thank you for taking the time to give us feedback on the product and potential features.
When our system generates related content for a given page, categories and tags are accounted for in the matching process. However, we do not yet offer editors the ability to curate based on categories and tags. It is an interesting idea, and thanks again for the feedback.
Best,
Ben