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Forum Replies Created
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Forum: Plugins
In reply to: [Contextly Recommends] Contextly fetchs unpublished postsJosé,
Thanks for the details.
I will pass this information to our devs. We should have something for you soon.
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Contextly fetchs unpublished postsJosé,
There is no work-around. We need to put in a bug fix. I don’t believe it will take long.
Can you tell me what site this is for?
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleGreetz,
The status of this issue is:
1) We are going to scope it to see what a solution might look like, if at all.
2) We will be releasing more modern displays soon. That might be relevant to your issue.
We do not expect to explicitly address this issue in the short term, possibly weeks/months.
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] How to exclude your own visit your related postsThis is not possible at this time.
Best,
BenForum: Plugins
In reply to: [Contextly Recommends] Images Not Matching up to PostsHello Elizabeth,
https images are just fine for us. However, we do not collect the WP default images and use them in the recommendations, i.e. we will not use this image if we see it on your page:
That is why the Contextly default image is showing. You change change you default image in the Contextly admin panel if you like.
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Images Not Matching up to PostsHello Elizabeth,
Can you give me a specific example of #1, including a link?
I checked #2 for this page…:
http://stayclassyarizona.com/#…and clicked on this post:
http://stayclassyarizona.com/venue/desert-ridge-marketplace/
It turns out this post:
1) Does not have a featured image, in which case we try to use the Open Graph image.
2) It does have an Open Graph image, but it is over https, which may cause problems. Let me check with our devs to make sure. One other thing, the image is blank: https://s0.wp.com/i/blank.jpg
There is another potential issue. The pages take a *very* long time to load. I am getting load times of 10-20 seconds. This could cause things like webcrawlers and image scrapers to “timeout”, which means they don’t get a response quick enough so they just give up.
I will get back to you shortly.
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleThanks for taking the time to report this issue!
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleGreetz,
I see the issues. I have seen this before. It appears to be related to the responsive sizing of the unit. Notice if you resize your browser, the hyphen and words move.
This could take some time for us to address, but I want to ask the team if there might be a better solution that does not involve hyphens.
Thanks!
-BenForum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleGreetz,
I need a link to the page where you are seeing the problem.
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleHello Greetz,
Do you have live examples? I need at least one live example to troubleshoot this further.
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleHello,
We are not able to reproduce the problem. Also, I do not see the module on this page:
http://tipsforabetterlife.com/sit-back-and-relax-enjoy-this-very-special-moment-of-your-life/
Can you send a live example of the problem to info@contextly.com?
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Dash in related post titleHello,
We are digging into the display options. We will get back to you shortly.
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] Feature request: Category ExclusionHey Blair,
Thanks again for your feedback.
The short story is i) it is on our roadmap, ii) it is not likely to be something we build soon. Maybe 3-5 months from now.
Thanks,
BenForum: Plugins
In reply to: [Contextly Recommends] Feature request: Permissions basedBlair,
Thank you for taking the time to give us product feedback.
Client feedback is an important part of prioritizing our work and determining our roadmap.
-Ben
Forum: Plugins
In reply to: [Contextly Recommends] side bar shortcodeSiderails are coming soon. We expect these to be in production in about 4 weeks, possibly less.
Best,
Ben
