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Viewing 15 replies - 181 through 195 (of 1,550 total)
  • Brook

    (@brook-tribe)

    Howdy Kace,

    Thanks for sharing the solution. Yeah unfortunately WordPress encourages plugins to create Custom Post Type Archive pages like ours, but then makes it harder for users to modify those pages than regular pages. This causes a lot of frustration for people. It is a weakness in the WordPress API, and one we are contemplating ways of working around.

    Thanks for your understanding. Good call contacting the theme dev for the subtitle, I can be of little help with a custom theme simply because each one is different and I’m not familiar with it. Happy calendaring!

    – brook

    Brook

    (@brook-tribe)

    Howyd J,

    That sounds possible for sure using the calendar. It will require anywhere from some to a lot of customization. I wish I could be more specific. but it depends entirely on what you are envisioning here, and I would need a series of mockups as opposed to a sentence to be completely sure we are on the same page.

    Either way the customization itself will require a decent knowledge of PHP and WP themeing.

    I hope that info helps. Cheers!
    – Brook

    Brook

    (@brook-tribe)

    The only real way to do that would be to setup and configure an HTML to PDF converter. Having worked with in the past though I can tell you layout quirks are not uncommon. It might not look exactly as you hoped, especially if your theme is particularly wide such as having sidebars.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy anltv,

    I have not seen any reports of similar behavior. I have imported quite a batch of event myself and not seen that either.

    It could be your server is timing out. Basically it feels like the page load is taking too long, and so it stop sending data. To test and actually fix this you would need to consult your webhosts documentation or support on how to change the page timeout. It’s probably set at something around 30 seconds, try doubling or tripling it. Does that help?

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy Jeholden,

    There is a bug right not with iCal exports being off by the timezone amount, and we are working to fix that ASAP. But we are not aware of any bug beyond that. It is very possible that if you are seeing this then it is the result of a plugin or theme conflict, possible a plugin or theme which changes the PHP timezone default by date_default_timezone_set().

    In order to proceed you will need to test if a “conflict” is happening, and if so narrow it down so a fix can be found for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy jimario,

    It’s sounds very likely that the old page is getting cached, preventing you from seeing any changes to it. Have you tried disabling and caching plugins and server side caching, also clearing your browser cache? If you add a new event do you see it in the list?

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    I should mention that doing this via SQL is the easy way to handle lots of events. The safest way to address this issue, and pretty simple for smaller amounts of events, is to edit the event which is generating an error, and change the Event Cost to a number.

    – Brook

    Brook

    (@brook-tribe)

    Thanks for sharing Timothy. We have been investigating this further the past 24 hours and came to the same conclusion. It seems there are two possible causes for the issues in this thread.

    The warnings are indeed generated because text was input into the Event Cost field instead of a number. Up until a few versions back The Events Calendar allowed you to input text (like “No Cost”) into the cost field. But inputting text has always caused errors in various scenarios (and those errors have become more numerous in 4.0). So a few versions ago we made it so The Events Calendar would no longer allow text in the Event Cost field.

    However, events that were created in ancient versions of the calendar may still contain text, and will cause the PHP Warning seen in this thread. Further, importing an event via CSV will still allow text to be input, also causing error (this is a bug we are working on).

    To fix this you will need to find all events which have text in that field and change them to a number. To do this enmasse you can run some MySQL commands, perhaps from PHPMyAdmin. To get a list of all events which have this issue you could run the following SQL in your WordPress database:

    SELECT * FROM wp_postmeta
    WHERE
    meta_key=’_EventCost’ AND
    meta_value!=” AND
    concat(”, meta_value * 1) != meta_value

    You could then edit them on a case-by-case basis. If you wish to convert many of these at once you can run some SQL update commands. For instance the following will change everywhere that the word “No Cost” was typed in to the Event Cost field to the number 0, since 0 is treated as free in The Events Calendar.

    UPDATE wp_postmeta SET meta_value=’0′
    WHERE meta_key=”_EventCost” AND meta_value=”No Cost”

    If you wish to instead remove the cost value from all of the problem events, run this:

    UPDATE wp_postmeta SET meta_value=”
    WHERE
    meta_key=’_EventCost’ AND
    meta_value!=” AND
    concat(”, meta_value * 1) != meta_value

    Please note, there is always risk with running SQL commands on your database. It is a VERY good idea to make a database backup before dabbling with your data.

    I am very sorry for the inconvenience. At least now we have established what is causing it and have a fix though. Please let me know if you have any questions.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Thanks for helping us keep this organized. It’s easy to miss, but the wordpress.org forum rules do request that everyone open their own topic if possible, unless “you are using the same version of WordPress on the same physical server hosted by the same hosts with the same plugins, theme, and configurations as the original poster”. Having your own topic helps ensure that each person gets the topics full attention and no one’s unique details get accidentally ignored. If you wish to continue your conversation here that would probably be best.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    I am happy that worked for now Medrick. Thanks for getting back.

    Howdy Anais, at this point we can not help with that without knowing more. 🙁 Again, the probable cause is conflict between 4.0 and something designed for and older version. But that’s like searching for a needle in a haystack, and right now our haystack is every plugin and theme made for WordPress. if you do have an opportunity to do a conflict test we would love to dive in further.

    If you don’t have an opportunity to do that though, perhaps you could share a copy of your system info here? You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) Feel free to redact anything from that that you feel is private, but if you can at least share a complete list of your plugins and your theme then we can start rapidly narrowing the haystack.

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy guys,

    Thanks for reaching out to us and bringing this issue to our attention!

    We’ve got this bug logged in our internal tracking system and will notify you here as we make progress on this issue. I apologize for any inconvenience that this issue has caused.

    In the meantime, you can fix this issue by making some quick modifications to the core plugin. These changes will get overridden with the next update which will include an official fix to this issue.

    Within the main Events Calendar plugin, navigate to the src > functions > template-tags > general.php file and open it within your preferred text editor.

    Navigate to line #1320 within that file. It should look like:

    $excerpt = wp_trim_excerpt( $excerpt );

    You can change that line to be:

    $excerpt = wp_trim_words( $excerpt, ’55’ );

    Where “55” is the number of words that you would like the excerpt to be there.

    Let me know if you have any further questions or concerns here.

    Thanks!

    – Brook

    Brook

    (@brook-tribe)

    Howdy Medrick,

    Thanks for reaching out so promptly after the update. We love to get early feedback on these things.

    There is probably only one of two things that could be causing this error:

    1) Do you have any The Events Calendar addons installed, like Community Events? If so they all need to be updated to 4.0. Any that are still on 3.x can generate errors.

    2) If the above does not apply, then it is probable your theme or a plugin is not yet compatible with version 4.x of the calendar. If I were you my first step would be figure out which one by doing a conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting. Once you know what’s not compatible, contact the author and see if they are aware of the issue and working on a fix. If a fix won’t be available for a while, then you might downgrade the plugin back to version 3.12 while you wait. We are still planning to support 3.12 for a while to give authors ample time to update everything, so no need to worry about 3.12 being insecure or anything.

    Does that all make sense?

    Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy dlmweb,

    Thank you for sharing a solution. That is a good one. Basically what is happening is that when you update the plugins one at a time a fatal error can result because you are running a 4.0 versions alongside a 3.x version. I am sorry for the error, to be up front this was a failing on our part to not test this style of updating.

    Your fix is a good one. Another fix that’s sometimes possible is to disable the plugin you just updated, which is often the Core The Events Calendar plugin, and then update the rest all at once. Now reenable The Events Calendar core.

    Thanks for bearing with us everyone, sorry about the hiccup.

    – Brook

    Brook

    (@brook-tribe)

    Howdy Valerie,

    I am sorry about the fatal errors. When trying to run an old version of Community alongside the new version of The Events Calendar you will see fatal error.

    A few people are seeing this error even though they are trying to update both plugins, they were just updating them one at a time. Thus they are only briefly runing mismatched versions. To be frank we did not think to test out updating the calendar one plugin at a time, versus updating all plugins at once. I am truly sorry. But there is an easy enough fix. Disable The Events Calendar and any other addons. Then update Community and all The Events Calendar addons. Now reenable all plugins. Everything is working!

    If you no longer have an active Community license, then the fix would be to downgrade The Events Calendar back to version 3.12 until such time as you do have an active Community License.

    Please let us know if you have any questions. Cheers!
    – Brook

    Brook

    (@brook-tribe)

    Howdy Greg,

    Thanks for giving that a whirl. I can not see that page, it says the site is down. But if it’s not working for you, then youmight need to install and setup the WP Debug Bar, which is a plugin> From there open up the debugger on the events page and copy/paste the Request tab’s info here. By default it should be this, character for character:

    Request:

    events

    Query String:

    post_type=tribe_events&eventDisplay=default

    Matched Rewrite Rule:

    (?:events)/?$

    Matched Rewrite Query:

    post_type=tribe_events&eventDisplay=default

    Knowing what that says might help reveal the culprit.

    Cheers!
    – Brook

Viewing 15 replies - 181 through 195 (of 1,550 total)