Brook

Howdy Istop,

I am sorry to hear you are having trouble right from the get go! It sounds like you are experiencing a conflict. In order to proceed you will need to test if a “conflict” is happening, and if so narrow it down so a fix can be found for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.

Cheers!
– Brook

That makes sense, thank you for clarifying.

Without an error message or something to go on I can not offer much advice on how you can fix this. If you have enable WP_DEBUG and are still not seeing errors or anything, you might have done all you can to fix it yourself.

However, our door is always open to working with theme developers on conflicts. We even give free licenses and often support to theme authors to help facilitate this. If you are seeing this issue you might contact the theme author and see if they have any interest in adding support for The Events Calendar. If so they can reach out to us and we can work together from there. Then one or both of us can release a new version with this patched.

Cheers!
– Brook

Ahh yes. That would be because the CSS is embiggening a little thumbnail.

Do you wish to even show the featured image in this view, or only on the single events page? You could hide the featured image by swaping width:100%; for display:none;

If you wish to see the image and would like to see it full width, only high quality, you will need to create a theme override. Have a look at the Themer’s Guide. It walks you through modifying the PHP templates so you change the look, wording, and order of things. Specifically you will want to modify list/single-event.php. Around line 64 you will see it calls tribe_event_featured_image( null, ‘medium’ ). Change ‘medium’ to ‘full’ and you will get the high resolution version.

Did that do the trick?

Cheers!
– Brook

Howdy Trstanza,

The code you’re seeing is Handlebar’s templating code. It is possible EWWW uses Handlebars as well, or some other JavaScript it uses is causing Handlebars to misbehave. In brief, it’s a JavaScript conflict between EWWW and Handlebars.

If you need further help you might open a new topic dedicated to your conflict. You might even have some luck on the EWWW forums. Handlebars is just a JavaScript library, one that’s used by a lot of plugins, they might have faced the issue before and crafted a solution.

Cheers!
– Brook

Howdy Anita,

If you are still experiencing your issue, and have added the domains as outlined here, then please do open up a new topic. We’d love to take a look.

Thanks for getting back John. Happy to know that worked!

Cheers!
– Brook

Howdy lperlste,

I would love to help you with this.

1) Why is it that the unit counter increments when people RSVP that they are not attending your event? It should be counting available attendee spots not RSVPs. Is there some way to stop it from allow RSVP of “not coming” or stop the counting?

That’s a good question! I do believe this is a bug. I just logged it for our developers to look at. Thank you for bringing this to our attention.

2) Is there a way to change the formatting of the ticket on a post? It’s not very pleasing.

Absolutely. Have a look at the Themer’s Guide. It walks you through modifying the PHP templates so you change the look, wording, and order of things.

3) If I want to allow my customers to RSVP directly from a post or by using a product, can I use the same ticket on both? It seems I have to set up two separate tickets which will mess up the units counter.

That is not currently a feature. But it could be. If you’re keen to please suggest it on: The Events Calendar: Suggest a feature so that other people can see it and vote on this. It seems like it might be ideal to have a shortcode where you can display a given ticket area on any other page.

Does that all make sense?

Cheers!
– Brook

Howdy Scarci,

You could definitely build that feature yourself. Or if you’r interested in what we have built checkout Event Tickets Plus, it include the ability to add custom fields like this to RSVPs, and you can do it all through a GUI when creating a ticket.

– Brook

Howdy Tony,

That certainly sounds like some off behavior. I have never seen this before. Just to make sure I understand what’s going on, could you share a screenshot of your Admin screen showing there the event setting is in the menu?

If you delete the plugin and reinstall it, do the setting appear in the same spot again?

Cheers!
– Brook