Brook
Forum Replies Created
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Howdy Nancy,
We would love to help you with this. That is very interesting. Yours is the first case I have seen with this problem.
I’m actually not sure it’s related to the update. It looks to me like something else is overriding the widget’s WP Loop. This would likely have been happening before the update as well.
Does your content area on the problem page contain any shortcodes? What happens if you temporarily make the content blank and update the page, then hit save?
If that doesn’t work you’ll probably need to do a full conflict test to 0 in on the problem. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Does that all make sense?
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Array Google Map MessageThanks for getting back to us Carol. Happy the update worked as intended.
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Invalid post type when bulk-editing postsThanks for getting back to us Cay. That’s really good news!
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Use Events Calendar on more than one pageHowdy David,
You can categorizes events, and each categorywill have its own URL which only shows events from that category. Aside from that Events Calendar PRO does include shortcodes, which can be embedded on any page. And show up to 10 events in a list, or a mini version of the month view on any page. So those are some options.
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] "Find Events" filter not workingHowdy Jon,
One of us checks the .org forums here at some point every week. A team of us checks Premium Support Forums every day. If you need significantly faster support, you might be interested in getting a license to one of the addons which will contain a year of premium support.
I tried reproducing this issue by installing ACF on my local install and it worked perfectly. No JavaScript errors. It seems possible this will require a fair amount of back and forth to get to the bottom of.
Can you share what settings you are using in ACF? What fields have you added, etc. ?
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Missing translations in GermanHowdy stouDy,
The .po and .mo files often need updating from the .pot before they contain all of the strings. This can get a big complicated. We have a guide that walks you through how to Translate The Events Calendar. It relies largely on the WordPress.org community here, and is naturally a bit of a slow process. 🙁 But the guide walks you through all of it.
Does that answer your question?
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Ticket Email Not SentHowdy Jamwithno,
I would love to help you with this. We check the volunteer hforums here once every week, so it can be a bit between replies from Modern Tribe. Obviously the volunteer area is not the fastest place to get support, but we check it as often as we can. 🙂
Email issues are notoriously difficult to troubleshoot. In this case any number of things could be happening. Your email provider could be marking the second email as spam, or outright rejecting two emails in a row due to rate limiting. Etc. You might try sending the tickets to a different email provider, like a gmail or a hotmail account. Make sure to check the spam folder. You might try having the Purchaser and admin email be the same, and having them be different. See if any combination of the above results in both emails being sent, or perhaps none. Let the community here know what you find out, might be able to offer more specific guidance once we have that type of debugging info.
Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Cannot add new events. No linkHowdy dfricke10,
Our settings page does not include a license tab until Pro is installed. We try to keep unnecesary things from cluttering up pages until they’re needed. 🙂
Checkout the screenshot from this article. Are you seeing that dropdown Events Menu? If so are you seeing anything inside of it? Like are you seeing Events, and Tags, but not Add New?Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Cannot install the pluginHowdy Thomas,
Very interesting. I assume your new install had no existing data or plugins running alongside of it. In which case it sounds like the plugin has been corrupted. Have you tried downloading a fresh copy of it? What happens if you download a slightly older version?
If your new install was not fresh, and did include some other plugins or a theme, then I would give a conflict test a whirl. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Let us know how it goes. Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Events viewed as list skips from February to JuneHowdy Chill,
I am sorry to hear it’s giving you trouble. I have not heard of that issue before either. Is it possible you can share a link to the site or a screencast of what’s happening so the volunteers here can get a better idea of what all is going on? In particular it will likely be helpful to examine the URLs of the pages before and after the skipping occurs.
You might also give a conflit test a whirl. In the WordPress realm it’s a great way to collect more info a bout a problem. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Cheers!
– BrookForum: Plugins
In reply to: [Event Tickets and Registration] Pludin is not shownHowdy Peaches,
You have to add a ticket to each event you want folks to RSVP to. So if eff the event, then scroll down, you should see a button to Add New Ticket. Click this, add a ticket, then click update. Now the field should appear. More detailed setup info can be found in this tutorial.
That sound like what you’re looking for?
Cheers!
– BrookForum: Plugins
In reply to: [Event Tickets and Registration] RSVP does not display username and emailHowdy jswilkins,
Those fields typically popup once the users selects an amount of RSVPs they want. Until then the fields are not visible.
If you are selecting the amount you want and still not seeing the fields, it sounds like you are experiencing a conflict. In order to proceed you will need to test if a “conflict” is happening, and if so narrow it down so a fix can be found for it. This guide walks you through how to test for a conflict, and then identify what is conflicting.
Cheers!
– BrookForum: Plugins
In reply to: [Event Tickets and Registration] Event Ticket not being sentVery strange! Sometimes email issues can appear a bit random due to all the different servers and software involved with them. Happy it’s working now. Thanks for getting back!
– Brook
Forum: Plugins
In reply to: [Event Tickets and Registration] Update Ticket Count FunctionHowdy Justin,
I am happy it is proving useful!
Our template functions are just for templates, thus are limited to displaying. If you wish to modify tickets you’ll need to dive into the /event-tickets/src/Tribe folder to find the classes that power everything.
To get a ticket checkout Tribe__Tickets__RSVP::get_ticket() . To save one checkout Tribe__Tickets__RSVP::save_ticket() . The ticket object itself will contain the stock count as well as any other ticket attributes.
I hope that helps. Cheers!
– BrookForum: Plugins
In reply to: [The Events Calendar] Calendar View Very Slow to LoadHowdy Nicki,
Thanks for elaborating. Adding a caching plugin like WP Super Cache as Brian suggested might really help here, it’s worth a shot.
But, keep in mind that calendars are naturally a bit more taxing on DB servers than just blog posts. Where a list of blog posts only needs on query to show a page, a month view of a calendar needs over 30! At least one for each day due to the constraints of MySQL. Thus if your shared server is already a bit overloaded, then you might experience slowness when viewing the calendar. If caching doesn’t help, you might ask your provider if there is a faster shared server you can be on, or just a faster type of server.
Cheers!
– Brook