Harshad
Forum Replies Created
-
@jubilo I’ll check this issue with our development team and update you soon.
Thank you for your time and patience.
@cooldool2k Please go here: https://wordpress.org/plugins/wp-optimize/
And click on Advanced view on the right hand side: https://prnt.sc/4vHxi0rIIHn_
Once you are on Advanced View page scroll down to Previous version and select 3.2.3 from the dropdown: https://prnt.sc/3A8wBmSOKNyb
@cnxsoft Please go here: https://wordpress.org/plugins/wp-optimize/
And click on Advanced view on the right hand side: https://prnt.sc/4vHxi0rIIHn_
Once you are on Advanced View page scroll down to Previous version and select 3.2.3 from the dropdown: https://prnt.sc/3A8wBmSOKNyb
@cnxsoft May be auto update on your WordPress site updated WP-Optimize to latest version?q
@cnxsoft You can create a staging site and test on the staging site?
@zvaranka Yes you can update to 3.2.5 version
@zvaranka Could you please downgrade PHP version to 7+ and check if it helps to fix the issue?
@zvaranka Yes the 3 tabs works at my side, could you please let us know the PHP version installed on your server?
@zvaranka Please go here: https://wordpress.org/plugins/wp-optimize/
And click on Advanced view on the right hand side: https://prnt.sc/4vHxi0rIIHn_
Once you are on Advanced View page scroll down to Previous version and select 3.2.3 from the dropdown: https://prnt.sc/3A8wBmSOKNyb
@zvaranka Could you please rollback to 3.2.3 version and check if it helps to fix the issue?
@tmatt345 Please check the credentials used for database in wp-config.php file is same as that you have set on your MySQL server.
Either case could be your MySQL server must be down, in this case also you see such error.
@cnxsoft Its not related to WP-Optimize, Have you performed a conflict test yet?
Try deactivating all plugins except for WP-Optimize and see if it is resolved.
If so, reactivate each plugin one at a time until you find the culprit. You can check for the issue between activating each plugin, so you can see which one is causing problems.
Please let us know your findings.
@cooldool2k To rollback to previous version please go here https://wordpress.org/plugins/wp-optimize/advanced/
and download 3.2.3 (which you can find at the bottom of the page)@kozbisov I’ll check this with our development team and update you soon.
Thank you for your time and patience.
@zvaranka It looks like some core WP-Optimize files are missing, could you please delete the existing version and upload the plugin files via FTP/SFTP instead and then check if you still see the errors?